Customer Reviews for Oliva Auto Sales LLC
(Concessionnaire U-Haul dans le voisinage)

563 évaluations

720 S Main St   Brighton, CO 80601

(303) 835-4759

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/25/2021: Fermé
  • 1/1/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(303) 835-4759

720 S Main St
Brighton, CO 80601

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/24/2021 - 12/25/2021: Fermé
  • 1/1/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LindaMay M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RALPH P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marjorie H. 
Évaluation :
1

they told me the lock boxes never work i had to wait an hour for someone to show up tp get the truck and when i tried to get the pick up time changed to the time i picked it up you wanted to charge me more

Kim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELINDA A. 
Évaluation :
3

The wrong key was put into the box I was given a code to. I had to sit on a waiting list to talk to a person to help. The person on the phone was helpful and quickly got me unto the right box with the key to what u rented, but the overall experience cost me an hour of rental time.

Niccolo G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER K. 
Évaluation :
2

Upon pickup my location was changed to Olivia Auto Sales in order to have assistance removing the trailer. When I arrived I went in and asked for assistance and the lady told me that she would have someone come out to help. The man that came out didn't even greet us, he actually came out with another set of customers that were after me and serviced them first. He asked us what was going on and I expressed to him that we were waiting for assistance to remove the tow and car. He asked who my cousin was and why he didn't do it himself? I explained to him that I was told to come here for assistance. He stated that he doesn't like to get dirty and won't do it for free. That was never my expectations for him to do it for free I had no issues paying for the help. He stated that he will tell us how to to take it off, which he did and assisted a little bit. He really could of just started of the encounter with us a completely different way with a different attitude. I understand that this lot is a used car sales lot but if you are going to be a retailer for Uhaul I would think you expect from time to time people needing help with their tows or vans. If assisting with the removals is something that he doesn't want to do he should just remove it from the services provided so customers know ahead of time. Just overall bad vibe and energy. I would not recommend it.

TIFFANY L. 
Évaluation :
5

Good experience overall.

CHARLES S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alfonso R. 
Évaluation :
4

Service the vehicle before it's next use. The traction control notifications kept going off. I put the information in the report upon check out. It was call stability control or something like that. It came on the first time before we even made it out of the parking lot.

Jason U. 
Évaluation :
5

Friendly staff, very helpful,, would definitely recommend:)

STACY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jess N. 
Évaluation :
5

Location was fine, but the ride share app wouldn't work. Thank God an employee showed up for other reasons and was kind enough to take care of me. I called the uhaul 800 number the day before and they assured me it was normal to not allow me to add my order to my account, this was incorrect and a huge inconvenience on the day of pick up, got my truck 45 minutes late.

ANDREA M. 
Évaluation :
5

Quick and easy pick up and drop off.

NICHOLAS F. 
Évaluation :
4

Was on hold for 53 minutes trying to get assistance with returning the truck using the app. I was connected to Deborah in sales after 16 minutes and she was very friendly and attempted to help but couldn't so I was again put on hold for a different agent and was on hold for the additional 37 minutes before someone was able to help. VERY FRUSTRATING!!!

Dian O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Penny O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel S. 
Évaluation :
1

I did not receive my 50,00 $ credit

Sandra T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimahli P. 
Évaluation :
1

The drop off location was closed, even though it says 24/7 self drop off available. Took it to a location that allowed for self drop off. Got charged 75 $for taking it to the wrong location even though it was impossible to take it to the first location.

BOBBYSUE O. 
Évaluation :
5

Easy return.

DANIEL S. 
Évaluation :
3

I was offered help to connect the heavy 6x12 cargo trailer, but upon returning the trailer, I had zero offer of help to disconnect the heavy trailer from my truck. Trying to pick that trailer up off that ball was much heavier than anything I had moved. These trailers need jacks on the front of them if customers are supposed to connect/disconnect them.

MICHAEL M. 
Évaluation :
5

We dropped off the equipment on a Sunday when no one was there.

John B. 
Évaluation :
5

It was a great experience. I went in to rent a van and everyone went out of their way to make it a good experience!

RENEE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY L. 
Évaluation :
4

The dog was great definitely put a smile on my face during a bad situation and the ladies that helped me out were great as well

DANIEL L. 
Évaluation :
5

Staff was fantastic.. easy, quick, and very professional .. moving its always stressful but staff made this part easy. Merci

GILBERTO S. 
Évaluation :
5

Easy access. Recommend installing a larger U-Haul sign, drove past twice looking for the business. Folks were very friendly and helpful, easy check-in and drop-off of trailer.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEOVIGILDO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

EDWINA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ABEER J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES F. 
Évaluation :
5

Excellent service and very quick in and out!

ANN D. 
Évaluation :
5

People were friendly and professional.

ROBERT M. 
Évaluation :
5

They were so kind and considerate. We had been having a terrible day. And just like that they were friendly kind and gave us the boost we needed to make it through. Thank you so much!

Shannon F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRET B. 
Évaluation :
3

They could have at least cleaned the truck up a little. Bugs all over the windshield and front of van was also covered in bugs. The inside of can was also kinda dirty. Something had spilled on the drivers seat and crumbs and maybe ashes all over. This was the dirtiest uhaul I've ever rented.

Chaz S. 
Évaluation :
5

The have excellent customer service!!

JESSICA P. 
Évaluation :
4

There were several items I needed to point out on the truck I rented: 1 - there was a vertical crack on the dashboard 2 - the fuel on paper said it was 3/4 full, but the gauge was half way between 1/2 and 3/4. So I noted this on the smartphone app when I checked the equipment.

PETER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER P. 
Évaluation :
5

Best and most reliable place to rent uhaul equipment in Brighton.

Charles J. 
Évaluation :
5

Liz was super helpful when we had a problem off loading our truck due to transmission failure. Thank you for going above and beyond.

SUSAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEKSEY D. 
Évaluation :
1

We were over charged for a cat piss filled 26 footer and then wad charged the mileage to drive clear across town to get it cleaned out at a Uhaul facility. I sat on hold for 2 hours total trying to get it figured out and then was still overcharged. Awful experience

Lindsey Z. 
Évaluation :
3

Check the tires before you rent a trailer. My 5X8 trailer had one tire that was completely worn out.

BRADLEY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

It was easy and clean.

Rachel W. 
Évaluation :
3

My U-Haul location changed 3 times. Then my rental time frame changed from to 4 days from 5 days and U-Haul wanted to charge me more for an additional day. The trailer that I picked up was extremely dirty on the inside. I had to clean myself before loading.

Jeremy E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARL T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL W. 
Évaluation :
5

Great service

David T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNOR J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sam H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole T. 
Évaluation :
5

The rep was great. Came out to assist so I didn't have to enter the building/touch any door handles, completed transaction on his device, showed where to leave trailer. Talk about contactless - it was completely contactless. Awesome

Phoung S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDER S. 
Évaluation :
4

Lights in the drop off lot.

Jason U. 
Évaluation :
4

Drop off lot was very dark! Could stand some lights back there.

Jason U. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Douglas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy J. 
Évaluation :
3

Unfortunately, this is not the pick up location that I requested and I was not notified until I arrived at the originally requested location. I should have been notified immediately upon changing the pick up location.

Lisa G. 
Évaluation :
4

Make sure the electrical system is working correctly.. The trailer I rented had a short and the turn signals didn't work and the brake lights only worked occasionally. All I got from the rental location was "Sorry about that"

SANDRA S. 
Évaluation :
3

Easy return, but could not provide a cost receipt.

Ed S. 
Évaluation :
4

Clean the windshield.

Robert C. 
Évaluation :
5

Get me a date with the pretty lady that checked in my trailer return!

HARRY K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

They were really Helpful.

HUGO R. 
Évaluation :
5

merci

GAYLEN H. 
Évaluation :
5

Easy check in and friendly staff. Highly recommend!!!

Lisa K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
5

My problem wasn't with Oliva location. My problem is with the Uhaul website which works hard to drive customers away. I was looking for a 5x9 trailer with a ramp. There was one at the Mike Liquor location in Broomfield which was right on the route I needed to go but the website wouldn't show it available. The website wouldn't show a 5x9 trailer at the Oliva location either even though there were two on site. The Oliva folks did good work to help me out and get me the trailer I needed. the only problem was that they were located in the opposite direction I needed to go.

DALE N. 
Évaluation :
5

Very kind and courteous on the phone and in person. I will be back. Thank you, James

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorriann B. 
Évaluation :
3

U-Haul's main office and website are a mess. Confirmed my rental at one location and changed it to another location just before time for pick-up. Charges were rediculous to start and got higher by pick-up. My friend went to pick-up my one day, 577 $car hauler rental and was given a tow dolly. Had to go back to get the right one. Complete cluster start to finish and WAAAYYYY overpriced

Sarah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob C. 
Évaluation :
4

Great Folks and good to work with.

Charles G. 
Évaluation :
5

UHaul was there at the spare of the moment. Great

veronica A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bruce C. 
Évaluation :
5

Lower cost per mile.

Joe F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tracy G. 
Évaluation :
5

Nothing! Excellent service! Thank you!!

Jeff M. 
Non les évaluations ont été soumises pour cet établissement.

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