Always a pleasure to talk to and get the help we need from Bobby.
David C.
Customer Reviews for Om Sai Property LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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If they get a U-Haul have someone that can help with the equipment if they need help. Also have someone to talk to in person. But is was a great Rental. Thanks
jim R.Treats customers great, has many pieces of equipment to choose from, very friendly.
Andrew P.This is my 2nd time getting a trailer to move stuff out and back home. All good Thanks
jim R.The staff here was so gracious and accommodating. A pure pleasure to work with.
Pamela R.The truck was so dirty I had to leave the windows down the whole time. Trashed cab full of food crumbs and just overall nasty. Had to sweep out the back being it was dirty. This is my first U Haul rental experience and I was not impressed. The only thing good about it was the guys who rented the truck. Were very polite and helpful. Other than that I would rate it 1 star. I think at least a credit for my next rental would be the least yall could do. Thanks
Timothy N.Truck leaked on our furniture when it rained
Randall O.The appliance dolly I had reserved was not there. The attendant did everything he could to accommodate my needs, but could not create that key piece of equipment. He did provide what he had and some amount of credit in an effort to help solve a situation he certainly did not create.
Marvin H.They were more than helpful with great attitudes and service.
Josh R.Pickup time was 10am no one was on site until 10:40am. And then a phone was handed to me for the liquor store next store to check me out. I had no help loading the trailer or any inspection. I had the same experience on the return but had to check out over the internet. NO Phone number on site to speak with the people in charge. Very bad customer service!! In all the years I rented from Uhaule this was not expectable.
Troy S.Personally never had a better experience renting a uhaul! Definitely will choose this location every time:)
Aereal P.Fix air conditioning
Duncan James L.My truck that I got from here was not supposed to be on the road due to a hazard issue was going on with the truck and I was told not to call the U-Haul place to report it but I'm calling to report the truck now
KIMBERLY C.The app did not allow me to upload the odometer picture and continue with turning in the truck. I had to enter this location and the personnel said I would be charged an extra $20 for turning it through him even though it was U-Hauls fault that the app wasn't working. In the end he was able to waive the fee and turn in the truck which is why I selected that he was helpful. The only person that helped because U-Haul customer service is non-existent. The wait times are outrageous. Please fix your app because it does NOT work.
Daviel B.The best customer service experience ever!
Lynne G.Friendly Business, Great service
Douglas S.No one available
Ronnie C.Had to hook up our own transporter to the uhual. Wasn't even walked out to it by associate. Never had a problem renting dolly or transporter but this guy says my 4x4 isn't rated to pull a transporter (yeah right done it before). Anyways so we end up paying almost $300 just to tow a small car home.
Tammy C.Took forever for the uhaul guy to come from wherever he was to get me a key. Didn't really have manners. Overall they had the truck I needed so I'm happy with that part.
Scott F.Follow through with acknowledging the truck has been returned
JERILYN B.The guy behind the desk did not speak English so he called the owner and he was very rude. Did not tell me what equipment to take said take which ever you want all in all a very bad experience
Melissa P.The employee was great! Understood our issues, helped out however possible. Pretty great experience. I will be back again.
Johney B.Was told the wrong drop off location and had to drive an additional 15 miles since the place I was supposed to drop off to didn't accept towing
Robert S.improve ease of pick up and drop off.
VERNON B.Have moving boxes available for sale.
ROBERT R.Messed up, charged twice with and Ended up having two reservations and spent 2 days and hours on the phone to finally cancel one
James M.Honor the quoted price. I was charged $30 more than quoted originally.
tim M.Remove 'Jack's Small Engine Repair' in Alachua, FL from the uhaul stores. The people there are rude and are not customer friendly.
RICHARD R.Rien
norman F.Great customer service!
Marcia M.Excellent! Many thanks.
Daniel P.There was no one there. Just dropped off truck and key at 9:30 a.m. Monday morning.
David C.Everything went fine.
DAVID S.Very happy with drop off location
Glendon C.The wiring hook up for the brake lights was only 4 inches long. No brakes or turn signal. Told it would be ok for day time had to take it to late to get something else. Stopped by states policed was warned to return it a.s.a.p..
Paul C.There are 2 dropoff location listed in Trenton, FL, however, only 1 is active. Fortunately we found right location. Manager very helpful with turn in.
Darrell D.Friendly and helpful!
DEBBIE NORTON A.Truck rides really ruff had bad vibration in front end
Daniel M.Clerk said they were full and wanted to take it to the town north of here. He was border line rude.
mark G.The location was clean, but tight and not very inviting. I was supposed to pick up at this location, but when I arrived, no one was there because unknown to me it was outside their normal hours and no one notified them or me. I had to call and was sent to the other location. When I dropped off at my scheduled time, no one was there until after I called for okay to drop off anyway. I do appreciate not having to go all the way back to the other site to drop off.
vernon B.The customer service was beyond excellent.. Bobby was very friendly, knowledgeable, & helpful. I Will definitely do business here again..
JULIE R.We love dealing with Bobby!
REBRCCA M.Excellent. Trailer was ready. Had no problems.
William H.