Customer Reviews for One Stop Market
(Concessionnaire U-Haul dans le voisinage)

348 évaluations

1860 W Orangethorpe Av   Fullerton, CA 92833

(714) 871-8153

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 7h pm
  • Sam : 8h am à 5h pm
  • Dim : 12h pm à 5h pm

Services dans cet établissement :

Pour nous contacter

(714) 871-8153

1860 W Orangethorpe Av
Fullerton, CA 92833

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 7h pm
  • Sam : 8h am à 5h pm
  • Dim : 12h pm à 5h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

diego B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Guillermo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zach M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jonathon B. 
Évaluation :
3

he was just rude and he charged me a service fee which no one else has ever done. didn't like this location

Sandra R. 
Évaluation :
5

The best customer service

robert N. 
Évaluation :
5

Thank god they were open on Labor Day the best customer service a customer can get

jacinto A. 
Évaluation :
5

Perfectly clean truck

justin D. 
Évaluation :
1

Truck was extremely dirty inside and outside. It was also leaking some kind of fluid very heavy.

Wendy M. 
Évaluation :
1

Van was very dirty and very sticky. Seems like someone spilled soda all over the place. Not vacuumed at all. I have used uhaul couple times before since im moving a lot. Worst experience with Uhaul.

Hae Yeol P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Humberto J. 
Évaluation :
5

Great service

MARIANA O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

salahuddin S. 
Évaluation :
3

The young lady who helped us at the uHaul location/liquor store was extremely helpful. As helpful as she could be because her computer didn't work. When we returned the van the next day, a different young lady helped and again, the computer did not work but she was just as helpful as the young lady from the day before. So these cashiers have a helpful nature but need to be equipped with the necessary “working” tools to complete these transactions.

Elaine L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramses M. 
Évaluation :
5

Good and very fast service

MARIA G. 
Évaluation :
5

Nice service

TANLEIA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angeilca C. 
Évaluation :
1

The store needs to provide more employees I was in the store for 1hr and 35 minutes waiting while katisha adams was providing services to other customers she only said to wait

LAZARO R. 
Évaluation :
5

Great service!

Jonathan G. 
Évaluation :
5

The person at the counter was very nice. The service was perfect . The only thing I didn't like was that the truck was dirty inside and out. The truck smelled like an ash tray . I had to open the windows to make sure I didn't smell the cigarette.

George G. 
Évaluation :
5

Very good service if only the can further customer service to a professional standard just one more step up dedicated however all was well thank goodness thanks usual ....!!

Hamza A. 
Évaluation :
5

I was very happy

Paul Z. 
Évaluation :
5

Great service

ignacio S. 
Évaluation :
1

Terrible customer service; lack of equipment even with reservation; unprofessional; excessive wait times; difficult parking lot to navigate

CHRISTOPHER R. 
Évaluation :
5

Decent service

tristan P. 
Évaluation :
3

I just want to say the owners are literally the nicest people and so easy to do business with. Super communicative and accommodating and honest with their pricing. Would definitely recommend this provider!

Susan A. 
Évaluation :
1

Very small and busy parking lot means parking is very difficult. Waiting for a spot for a 20' truck could take a while. Location is very easy to see and find from the street. But if there weren't other u-haul trucks parked there, it would have been very difficult to find.

Andrew H. 
Évaluation :
4

Excellent

michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramses M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COURTNEY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck K. 
Évaluation :
5

The best customer service you can get these days Hot guy working there

hillary Z. 
Évaluation :
5

Amazing location so much helpful

jennifer F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chima N. 
Évaluation :
5

100 percent Awesome! Thank you

SCOTT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine H. 
Évaluation :
5

One Stop market was the second location I visited, and service was great. At location 1, I had a bad experience using your app - when trying to go through the after hours check in process, the app told me I had an invalid rental. This was despite the fact that I had spoken to the location manager the day before and had received a text with a reservation confirmation. So, your customer service had to find me another location - this ended up costing me time on a very busy day.

John L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

UNAL S. 
Évaluation :
5

Easy processing, super kind!

SANGYOUN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khalid A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel G. 
Évaluation :
5

nice worker they got a lot of experience ...

paul P. 
Évaluation :
5

Per mile rate is way to expensive

Clara K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond C. 
Évaluation :
1

Really Bad service, check level of gas tank, take pictures because they charge you more than what it is, and check the truck from outside just to be sure there is not damages.

JUAN Z. 
Évaluation :
5

Your online menu for return needs improvement. I did not receive anything information regarding the return process. In fact, the only reason I was able to return was because “Debbie” at One Stop Market helped. We tried signing out from my U-haul account and signing back in, but the menu said I do not have any reservation.

Kien D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kun H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

alyssa K. 
Évaluation :
1

The guy that help has no customers service. He is really rude. He looks like if he hates his job.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick G. 
Évaluation :
5

Quick and easy. Do everyone a favor, including yourself, and be sure to upload a picture of your D. Lic. Makes it much smoother

Robert B. 
Évaluation :
5

Great people

OMAR L. 
Évaluation :
5

Very happy 😊😊😊😊

Fereydon L. 
Évaluation :
5

The best uhaul dealership in town

JOSE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda D. 
Évaluation :
1

Staff were rude and unprofessional Not helpful at all

Patrick F. 
Évaluation :
1

The location charged fuel charges though the vehicle was returned at the same fuel level. The location charged for 1,8 gallons of fuel when driven distance was 11 miles only. If a math is done, a vehicle with 18 MPG can never consume 1,8 gallons of fuel for 11 miles only. To avoid instances like this, please always provide a vehicle with full tank.

Pranav P. 
Évaluation :
2

Homeless Sleeping inside truck

FERNANDO G. 
Évaluation :
4

The mileage I used is 10 miles.U Haul I borrowed a lot, but I have never seen a place where lies like this.It's my fault that I didn't check the gas display.However, I returned it with 1,5 gallons of gas for 10 miles, but the scale was not correct.Charged 3 gallons.This is a very bad behavior to take advantage of the customer carelessness.I will not use this place again, so please take a picture.The bottom line is I think I was stolen.

Soontae H. 
Évaluation :
5

The customer service was excellent and fast will definitely rent from there again

Roselyn W. 
Évaluation :
3

They did not have the truck I reserved and did not offer any compensation. The truck was very dirty and smelled strongly like cigarettes. I did not feel safe so I went across the street to buy cleaner , lysol and a microfiber cloth. I spent 15 minutes cleaning the truck before I drove off. Very dissatisfied with the overall experience.

Michael H. 
Évaluation :
1

The cab had trash in it and I was charged for gas when I filled the tank. I was given trouble returning the truck when I was told that I could return it around 8. I brought it back at 7. 10 out of 10 would not recommend this place.

Matthew L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

monica S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alberto B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jerry C. 
Évaluation :
1

The location was loud. The worker was to busy watching TV. Their was a homeless person sleeping in the truck. I would never go here again.

Steven G. 
Évaluation :
3

We weren't sure when we pulled into the lot but the staff were very friendly and helpful with all of our questions. The truck had many miles on it but it did very well on the trip. We were told if the back was dirty, they would clean it out...while it was one person by herself. It was ean...as was the dollies we rented. We would definitely go back.

Kevin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel V. 
Évaluation :
3

When I arrived to pick up the truck, "the system was down." I feel for the owners of the store because Uhaul's entire system was bogged down and inaccessible, leaving me and an untold number of other travelers stranded. Uhaul customer service could only offer "try turning it off and on again." I was encouraged to go away and wait an indefinite period of time. Two bad Uhaul experiences back to back.

Jennifer H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARTURO D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara B. 
Évaluation :
5

The woman who rented me the truck made my experience perfect. She was so nice and informative. She worked at the location I picked the truck up.

Sara F. 
Évaluation :
4

Small "handi-mart" location convenient for local needs.

ERIK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chao H. 
Évaluation :
3

The outside of the truck was filthy and the back door was broken. I had to call Roadside Assistance and they discovered that the cables were broken.

Kevin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
1

The truck was not ready, Keyes we're not found until 30 minutes after we arrived. The person helping was by herself also in charge of the market. She kept having customers and was unable to help us for 30 minutes. She was very polite though. We were given the keys and then they told us to stop because they left equipment in the truck

Maximino V. 
Évaluation :
1

Illegal activity happing outside this liquor store. Saw at least 3 deals while waiting 5 minutes for my ride home.

christopher M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lisa Z. 
Évaluation :
5

I was very happy with this facility, they went to another facility and picked up the car carrier for me and attached it to the 26” mover I was renting and boy was I lucky, the vehicle was NEW with only 86 miles on it, it ran smoothly all the way from CA to NC, staff was GREAT.

Benjamin B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BENJAMIN B. 
Évaluation :
2

Order a Appliance dolly and didn't get it and truck had no ramp

Bryan H. 
Évaluation :
1

This was my worst nightmare. The day before, U-Haul changed my location 20 minutes away from me. I was forced to now pickup my truck at a liquor mart. When I arrived at 8am the location was still closed. I called customer service to complain. While I was waiting, one of the people who was there said that the person who runs the liquor mart is late everyday. On top of that, it was apparently her birthday and she most likely went out the night before. The owner came to unlock the doors at 8:30am which forced me to also push back my movers. Absolutely unacceptable.

Rajeev P. 
Évaluation :
5

A big thank you to the rep! He saved the day!

Ifeyinwa A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON D. 
Évaluation :
4

Wasn't a u-haul storefront but they were very nice to work with and the process went smoothly.

Jay R. 
Évaluation :
5

We have rented twice there and had good customer service.

chris C. 
Évaluation :
5

Great costumer service... clerk what very polite and helpful ... so yea this guy definitely deserves 5stars

jose C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jasmine B. 
Évaluation :
1

I was told one price and then I was charge additional amount

Charlene S. 
Évaluation :
1

I tried to conveniently use my phone to rent the uhaul but it was the worst experience. I followed all the instructions and didn't worked properly. I wait 2 hours until I had to cancel and use my friends credit card instead. Horrible phone "convenience" experience.

emmanuel M. 
Évaluation :
5

Need to hire an extra person to handle the rental too many people waiting to pay for groceries

Eliazar E. 
Évaluation :
1

worst service and over charge was told one price on pickup and when I took it back the gentleman had a different quote then the lady in the morning very roud and I told him the worker in the morning diDNT give me my paper receipt he said I lied I really fill I should get a refund

Robert B. 
Évaluation :
5

Great guys with great service

Louis A. 
Non les évaluations ont été soumises pour cet établissement.

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