Customer Reviews for One Stop Market
(Concessionnaire U-Haul dans le voisinage)

379 évaluations

1860 W Orangethorpe Av   Fullerton, CA 92833

(714) 871-8153

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 7h pm
  • Sam - dim : 8h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(714) 871-8153

1860 W Orangethorpe Av
Fullerton, CA 92833

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 7h pm
  • Sam - dim : 8h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent service, friendly, helpful people. The website was also really easy to use and I appreciate I could easily change the reservation at any moment.

Scott H. 
Évaluation :
4

The vehicle has an overly offensive cat urine odor. The odor was so strong that it stay in my clothes way after I got home. I had to immediate shower to get rid of the odor. I can only assume the previous renter had cats or animal in the vehicle and the vehicle was never properly cleaned. The smell was actually a nightmare and I prolong on returning the vehicle cuz I was afraid to sit in the vehicle. The car itself.ran great and the staff service was friendly.

tony U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane B. 
Évaluation :
5

Very friendly people who are very helpful

Ali A. 
Évaluation :
4

The truck rented had absolutely no heater. We traveled through California, Arizona, New Mexico and Colorado with temperatures averaging 20 degrees Fahrenheit. I expect compensation for this hardship. The truck had poor steering; the drag link is worn and requires replacement. The headlights are as dim as candlelight. Contact me immediately with confirmation that these items will be addressed or I will contact the Department of Transportation and ensure that it is accomplished. You can contact me by telephone at (970) 799-4087.

Joseph E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana B. 
Évaluation :
5

Everything was great until it was time to put gas in it I wasted about two dollars worth of gas because it took quite a while for the gas tank to register that it was full.

Jessie H. 
Évaluation :
5

Excellent

jonatan J. 
Évaluation :
5

Great service

Jose P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marin M. 
Évaluation :
5

Nice

diego P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeff B. 
Évaluation :
5

Very friendly and excellent customer service.

Arleyn D. 
Évaluation :
5

Very happy and satisfied with staff and service thank you.

najeh I. 
Évaluation :
5

The best customer service available at this location top class

Ramiro S. 
Évaluation :
5

The vehicle and management exceeded my expectations.

Luther D. 
Évaluation :
2

They gave me a truck with a leak in the box. Top right corner. I couldn't see it from the ground and there was no way for me to know.

Daniel S. 
Évaluation :
1

The rudest disrespectful owners of this U-Haul center. The truck gas indicator did not work. We put $10, another $10, gate still didn't move, another $10, then another $10 gauge again did move then another $10 gauge again didn't move until we had to drive about a quarter block then all of a sudden we were at 3/4 tank well we only needed to put half a tank. We show them all five receipts and requested if they could give us a small credit maybe 20 or $30 towards a gas since the gauge was not working. They told us to go get a hose and suck the gas out we were not going to get any credit whatsoever. Yelled at us and told us to get off the property when all we want it was a small credit because their truck was not working. Don't use this place they are either prejudice or they're going to scam you so that they can continue to get the truck back always with more then what you're supposed to put in. Total scam… I will be reporting this to corporate.

Peter G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

virgina R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILLIE S. 
Évaluation :
5

I was in and out of here with my van rental in less then 10 minutes. Excellent service à la clientèle

Ryan B. 
Évaluation :
5

Helped us even trash extra stuff wow

diego P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christine A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TAESUN K. 
Évaluation :
1

First of all I regret to report that this place has been the worst service I have had, the staff very rude when it comes to delivering the truck and I had to wait 1:30 to pick up my truck, since the U-haul manager In this location he is not there all the time, thanks to that it was very late to finish the things I had to move and I did not reach the day, so it was a waste of time to rent a U-haul ... . I do not know if it is the place where I rent or all U-haul is the same, I do not know if I would rent another truck some day ... very bad experience for me I hope they do something with the manager of that place…

Oscar G. 
Évaluation :
5

These guys r seriously real good

martin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angel C. 
Évaluation :
5

Good service

Leaana M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

diego B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Guillermo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zach M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jonathon B. 
Évaluation :
3

he was just rude and he charged me a service fee which no one else has ever done. didn't like this location

Sandra R. 
Évaluation :
5

The best customer service

robert N. 
Évaluation :
5

Thank god they were open on Labor Day the best customer service a customer can get

jacinto A. 
Évaluation :
5

Perfectly clean truck

justin D. 
Évaluation :
1

Truck was extremely dirty inside and outside. It was also leaking some kind of fluid very heavy.

Wendy M. 
Évaluation :
1

Van was very dirty and very sticky. Seems like someone spilled soda all over the place. Not vacuumed at all. I have used uhaul couple times before since im moving a lot. Worst experience with Uhaul.

Hae Yeol P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Humberto J. 
Évaluation :
5

Great service

MARIANA O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

salahuddin S. 
Évaluation :
3

The young lady who helped us at the uHaul location/liquor store was extremely helpful. As helpful as she could be because her computer didn't work. When we returned the van the next day, a different young lady helped and again, the computer did not work but she was just as helpful as the young lady from the day before. So these cashiers have a helpful nature but need to be equipped with the necessary “working” tools to complete these transactions.

Elaine L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramses M. 
Évaluation :
5

Good and very fast service

MARIA G. 
Évaluation :
5

Nice service

TANLEIA E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angeilca C. 
Évaluation :
1

The store needs to provide more employees I was in the store for 1hr and 35 minutes waiting while katisha adams was providing services to other customers she only said to wait

LAZARO R. 
Évaluation :
5

Great service!

Jonathan G. 
Évaluation :
5

The person at the counter was very nice. The service was perfect . The only thing I didn't like was that the truck was dirty inside and out. The truck smelled like an ash tray . I had to open the windows to make sure I didn't smell the cigarette.

George G. 
Évaluation :
5

Very good service if only the can further customer service to a professional standard just one more step up dedicated however all was well thank goodness thanks usual ....!!

Hamza A. 
Évaluation :
5

I was very happy

Paul Z. 
Évaluation :
5

Great service

ignacio S. 
Évaluation :
1

Terrible customer service; lack of equipment even with reservation; unprofessional; excessive wait times; difficult parking lot to navigate

CHRISTOPHER R. 
Évaluation :
5

Decent service

tristan P. 
Évaluation :
3

I just want to say the owners are literally the nicest people and so easy to do business with. Super communicative and accommodating and honest with their pricing. Would definitely recommend this provider!

Susan A. 
Évaluation :
1

Very small and busy parking lot means parking is very difficult. Waiting for a spot for a 20' truck could take a while. Location is very easy to see and find from the street. But if there weren't other u-haul trucks parked there, it would have been very difficult to find.

Andrew H. 
Évaluation :
4

Excellent

michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ramses M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COURTNEY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck K. 
Évaluation :
5

The best customer service you can get these days Hot guy working there

hillary Z. 
Évaluation :
5

Amazing location so much helpful

jennifer F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chima N. 
Évaluation :
5

100 percent Awesome! Thank you

SCOTT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine H. 
Évaluation :
5

One Stop market was the second location I visited, and service was great. At location 1, I had a bad experience using your app - when trying to go through the after hours check in process, the app told me I had an invalid rental. This was despite the fact that I had spoken to the location manager the day before and had received a text with a reservation confirmation. So, your customer service had to find me another location - this ended up costing me time on a very busy day.

John L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

UNAL S. 
Évaluation :
5

Easy processing, super kind!

SANGYOUN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Khalid A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Miguel G. 
Évaluation :
5

nice worker they got a lot of experience ...

paul P. 
Évaluation :
5

Per mile rate is way to expensive

Clara K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond C. 
Évaluation :
1

Really Bad service, check level of gas tank, take pictures because they charge you more than what it is, and check the truck from outside just to be sure there is not damages.

JUAN Z. 
Évaluation :
5

Your online menu for return needs improvement. I did not receive anything information regarding the return process. In fact, the only reason I was able to return was because “Debbie” at One Stop Market helped. We tried signing out from my U-haul account and signing back in, but the menu said I do not have any reservation.

Kien D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kun H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

alyssa K. 
Évaluation :
1

The guy that help has no customers service. He is really rude. He looks like if he hates his job.

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick G. 
Évaluation :
5

Quick and easy. Do everyone a favor, including yourself, and be sure to upload a picture of your D. Lic. Makes it much smoother

Robert B. 
Évaluation :
5

Great people

OMAR L. 
Évaluation :
5

Very happy 😊😊😊😊

Fereydon L. 
Évaluation :
5

The best uhaul dealership in town

JOSE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda D. 
Évaluation :
1

Staff were rude and unprofessional Not helpful at all

Patrick F. 
Évaluation :
1

The location charged fuel charges though the vehicle was returned at the same fuel level. The location charged for 1,8 gallons of fuel when driven distance was 11 miles only. If a math is done, a vehicle with 18 MPG can never consume 1,8 gallons of fuel for 11 miles only. To avoid instances like this, please always provide a vehicle with full tank.

Pranav P. 
Évaluation :
2

Homeless Sleeping inside truck

FERNANDO G. 
Évaluation :
4

The mileage I used is 10 miles.U Haul I borrowed a lot, but I have never seen a place where lies like this.It's my fault that I didn't check the gas display.However, I returned it with 1,5 gallons of gas for 10 miles, but the scale was not correct.Charged 3 gallons.This is a very bad behavior to take advantage of the customer carelessness.I will not use this place again, so please take a picture.The bottom line is I think I was stolen.

Soontae H. 
Évaluation :
5

The customer service was excellent and fast will definitely rent from there again

Roselyn W. 
Évaluation :
3

They did not have the truck I reserved and did not offer any compensation. The truck was very dirty and smelled strongly like cigarettes. I did not feel safe so I went across the street to buy cleaner , lysol and a microfiber cloth. I spent 15 minutes cleaning the truck before I drove off. Very dissatisfied with the overall experience.

Michael H. 
Évaluation :
1

The cab had trash in it and I was charged for gas when I filled the tank. I was given trouble returning the truck when I was told that I could return it around 8. I brought it back at 7. 10 out of 10 would not recommend this place.

Matthew L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

monica S. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page