Évaluations des clients One Stop Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de One Stop Storage

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Iliana G. le

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Personal was great location is good but the truck we got smell like an ashtray!!!!

Amanda W. le

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Absolutely fantastic experience! Will use again and recommend. Staff on-site was also extremely pleasant and helpful.

MOHAMMAD N. le

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Customer services is very bad because when I return the truck on time and clean the office was close I dropped the key in the box and they charged me more for no reason always be careful about the u Hal company they rub you

calvin S. le

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Salvador has very friendly & extremely helpful. Very nice doing business with him.

Celina R. le

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Le client n'a pas laissé de commentaire.

Fransico N. le

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Le client n'a pas laissé de commentaire.

Chase S. le

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Thank you to Sal for helping us!

kathy W. le

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I had the best experience renting a moving van today! Awesome customer service. Very helpful and professional. I will return.

Karla L. le

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Location for pickup was not the issue. I had reservations for Saturday morning. From Friday Morning until Saturday afternoon I was told to go to 4 different locations. Each time I called to confirm there was a truck for me at the new location, the salesperson at that pickup point didn't know anything about my coming there, nor did they have a truck for me. Finally at 4 pm Saturday I was sent to yet a 4rh location, when even tho they had no knowledge I was sent to them, they happened to have a truck for me. I was given partial credit for my headache, but stress of the possibility not getting a truck was ridiculous. Shiela Keifer at Storage experts came thru and she was very efficient getting me out of there with a truck. I can't say I got the same customer service from any of the other locations. I'm not sure why I got jerked around so much when I had reserved and paid for the truck ahead of time.

PAGE S. le

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Improve customer service. The problem started when my U-haul reservation failed to give me a pin # to retrieve my key for express check out. I tried logging in to my account to get the number, tried calling Uhaul directly but the only way the problem could be resolved was by an on-site employee. This business is a storage facility and it was a busy Saturday morning with ONE person working. It took us nearly an hour to get the reservation straightened out, get the pin number and get the truck. Nightmare.

Lorraine S. le

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I was lucky to get a same day, one way rental. Salvador was extremely helpful at this location. The truck bed wasn’t completely clean, and had pet hair. Quick work of sweeping was required before we loaded. After several phone calls and transfers I was still not able to get any idea of when the truck serviced last. It seems Uhaul, relies on customer participation to know when service may be required? Service information, I thought should be readily available to the customer, imo.

Ryne K. le

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Le client n'a pas laissé de commentaire.

Andy G. le

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Le client n'a pas laissé de commentaire.

Michael A. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Le client n'a pas laissé de commentaire.

Staci H. le

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The personnel were very friendly and professional. It was so nice have 2 people working the registers because it takes a while to rent a Uhaul.

Eliazar E. le

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You guys don’t have to do anything, personnel is friendly & great service Thank you ????

Kirby U. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Le client n'a pas laissé de commentaire.

Lashana L. le

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Sheila was amazing and so knowledgeable and friendly that I would recommend friends and family

Shelly L. le

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The gentleman who assisted me today was an absolute delight. He was courteous and tentative and extremely polite. I believe that the customer service industry in these times is lacking all of the above things and when we come across a great experience, it should be acknowledged, not just when we have a poor one. Thank you to the very kind man who made my experience at U-Haul today, a seamless one for me, especially because I was doing it on my own. Your efforts are much appreciated.

Kathryn M. le

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Le client n'a pas laissé de commentaire.

Candace S. le

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More parking spaces

Gregory K. le

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Can't think of a thing. The process of check-in and out is very streamlined making renting a breeze. Thank you

grace C. le

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Le client n'a pas laissé de commentaire.

Ellen B. le

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This site it’s self was fine, however along with another group of people, U-Haul apparently changed our pick up locations literally the day before, sent a text confirmation of the 8:30 AM pick up, but this particular location does not open until 9 AM. It was quite a nightmare

Peggy W. le

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No need for improvement. Keep up the good work

Vivian H. le

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Le client n'a pas laissé de commentaire.

Lisa S. le

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Great service. Women who helped me inside was very professional and friendly and informed me of every detail that i needed to know. 10/10 service.

Scott F. le

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Le client n'a pas laissé de commentaire.

Gregory V. le

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Le client n'a pas laissé de commentaire.

Dawn Y. le

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Le client n'a pas laissé de commentaire.