Le client n'a pas laissé de commentaire.Christine C.
Customer Reviews for ORI Brothers Flooring Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Chicago, IL 60631
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 5h pm
- Dim : 8h am à 12h pm
Heures d'ouverture spéciales
- 1/20/2022 - 1/25/2022: Fermé
- 1/26/2022: 9h45 am à 2h00 pm
- 1/27/2022: 8h00 am à 2h00 pm
- 1/28/2022: 9h45 am à 2h00 pm
- 1/29/2022: 8h00 am à 1h00 pm
- 1/30/2022: 8h00 am à 9h00 am
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
When I made the reservation online, I didn't realize that they business was closed (New Years Day), My screw up. I called their number, no answer, but they owner did call me back and came right over to rent me the cargo van. Excellent Customer Service!!! and a really nice man.Penny B.
this whole experience was a fiasco , dirty truck, i was directed to the wrong truck and key didnt work . wasted 2 hours waiting for help on phone . had to pay movers fot 2 hours of standing around while i tried to get correct truck- never again , and never recommendedMichael S.
Le client n'a pas laissé de commentaire.IGNACIO A.
Very easy to get vehicle and a spot to return after.Patrick M.
Le client n'a pas laissé de commentaire.ROBERT L.
Le client n'a pas laissé de commentaire.Vince G.
Guy at the counter was very helpful and a pleasure to work with.Justin T.
Le client n'a pas laissé de commentaire.KATARINA K.
Le client n'a pas laissé de commentaire.Tracy P.
Le client n'a pas laissé de commentaire.SCOTT B.
Great setupJEFFREY L.
Le client n'a pas laissé de commentaire.Thomas R.
no improvement needed at this location, the service was excellent and very prompt. would recommend this location 100 %.FERGUS M.
Owner was awesome and helpfulDAVID C.
When I didn't show up at the designated pick-up time. They reached out to insure I was still coming out. Which I confirmed. Great communication.Hector R.
Le client n'a pas laissé de commentaire.brian P.
Le client n'a pas laissé de commentaire.Jason N.
I was charged twice for service and still no refund on credit cardPawel W.
Ori flooring was superb .highly recommendPaul D.
Le client n'a pas laissé de commentaire.JOHN H.
Owner was awesome !NIck T.
The truck had 2 flat tires (Inside Dual, both sides) we did not notice until one of the outside tires went flat also 200 miles down the road. Not ORI's fault, truck was delivered to them last minute.LOREN J.
Le client n'a pas laissé de commentaire.Pat C.
Pricing was confusing and I was billed for CDW even though I chose not to get it. Oscar, who was great, took care of the erroneous charge, but it was a bit more hassle than I would have liked.Michael T.
Very friendly and professional service, open on time (actually early), quickly got me on the road.Patrick H.
Le client n'a pas laissé de commentaire.CHRISTOPHER D.
Just a more prominent note explaining that your preferred pickup location may not be available might be useful.Brian K.
The service here was great. I had to come here because another location overbooked and did not have equipment available. As frustrating as this was, the guy at THIS location was super friendly, checked me in quickly, and was overall very kind. Unfortunately the truck has a roof leak and several of my boxes were damaged by water.ERIK F.
It went great thank youKEVIN C.
They have to check the Trucks. The truck I had had large opening from the roof and my rugs got wet in the rain.Shams F.
Very friendly and helpful. Have other U-Haul locations in the area but this will definitely be the go to for when I need a truck in the future.Craig B.
Le client n'a pas laissé de commentaire.Robert G.
We love ORI Brothers....CYNTHIA C.
The pickup and drop off was easyRobert L.
Le client n'a pas laissé de commentaire.SAM O.
Better signage and directions on where to park. The staff was not friendly at all. The staff member was aggressive with us during the drop off even though we returned the truck A DAY EARLY. Overall an awful experience.Aaron H.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Andrei H.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.Oladipo F.
Your service is top-notchDICK P.
Le client n'a pas laissé de commentaire.Abraham G.
Just communicate to match the truck with the app it's a window sticker not a license plate. I immediately went to look for the license plate.Alex D.
Process was simpleMary C.
Very good service, thank you.TOMASZ W.
Great experience. I picked it up and returned it on my phone. It was ready and waiting for me. ORI Brothers are an excellent place to rent a U-Haul! They are my go-to!JENNIFER M.
Always a fantastic experience with these guys. Merci.jennifer M.
The only complaint I have is regarding the phone pick-up option. It took us almost 30 mins just to go through everything with the website and app crashing and us having to start allover again. Other than that, the location was pretty convenient and less crowded.Salma E.
Le client n'a pas laissé de commentaire.Emiliano H.
Everything went smoothly....Sam Ori was very friendly, and welcoming... A perfect experienceKATHY M.
Le client n'a pas laissé de commentaire.Irma R.
Le client n'a pas laissé de commentaire.David D.
Keep doing what you are doing. You are an awesome team, working at this U-Haul location. Thank you againConstantine S.
A great experience!!Alexis N.
Le client n'a pas laissé de commentaire.Maritza M.
Easy process.excellent service from owner of the locationAdam N.
Have used the Ori Brother site on another occasion and had nothing but a positive experience. Excellent customer service.Ernest M.
Le client n'a pas laissé de commentaire.Anthony P.
this was a nightmare to pick up with the 24/7 option. My husband and I spent 6am til past 8am trying to check in and get the truck. Your website did not recognize our location. In addition drop off was another nightmare, "we don't recognize you at that location for dropping the keys off" I paraphrase. We rented your truck for our local food pantry in 60630, which has a tremendous amount of need and we are not a black or brown community.Alexander M.
I was double charged and the share app doesn't workRobert S.
Stop suckingJonathan S.
Le client n'a pas laissé de commentaire.james T.
I always go through Ori Brothers. Great service!TOM L.
Le client n'a pas laissé de commentaire.Darrin J.
this is the only place I like to rent uhauls from - i trust the operators completely and they have always impressed me with their servicesJoann C.
Le client n'a pas laissé de commentaire.Santiago D.
they guy at this location was great - your network was shut down and I had to wait a long time and he gave me the truck without me having to wait for your network to come back up, very nice of him. He and I were both frustrated but he was great,PHILLIP H.
I wanted to make sure the check in process went well for after hours use. Sam was excellent in helping with the process. Thank you Sam!Kerilyn B.
Le client n'a pas laissé de commentaire.frank M.
Le client n'a pas laissé de commentaire.thomas C.
Le client n'a pas laissé de commentaire.Kathleen A.
Le client n'a pas laissé de commentaire.Adam B.
Smooth service.Chris Krofton S.
Le client n'a pas laissé de commentaire.ROBERT W M.
Le client n'a pas laissé de commentaire.mykhailo Y.
Le client n'a pas laissé de commentaire.Angela E.
The dolly was unlocked, I thing it's going to be a charge for that, but I didn't use itDiego M.
I realize that the heavily advertised $19,99 per day does not include certain taxes and mileage - but one 3 hour rental for about 16 miles brought my total up over $67 - mainly due to recent increase for insurance (that is not realistically optional). i will look elsewhere for future short term rentals.Thomas H.
Better signage for where to go. The main building has no entry points.William B.
Le client n'a pas laissé de commentaire.Joal W.
The person assist me very kind and remind me before my pick up time The owner.John Donne D.
Super clean vehicle and friendly serviceZava D.
Sam Ori makes renting easy.Thomas R.
Le client n'a pas laissé de commentaire.SANTINO M.
Le client n'a pas laissé de commentaire.DAWN S.
They were very personable and knowledgable.Ann Marie G.
Le client n'a pas laissé de commentaire.Leszek C.
Le client n'a pas laissé de commentaire.DEMETRI T.
After hours service fee is 20$??!!!! Wth... it was cold and literally i did everything on myself at 8:30pm and you charged for it 20$ ??!Abdyrakhman A.
Le client n'a pas laissé de commentaire.JOHN G.
Le client n'a pas laissé de commentaire.Walid A.
Everything was smooth and wonderfulRuth H.
Sam Ori is a gentleman and does a great job.Thomas R.
Le client n'a pas laissé de commentaire.Walid A.
Le client n'a pas laissé de commentaire.Ingrid A.
Le client n'a pas laissé de commentaire.Jennifer M.
Don't sneak in a $ 40 surcharge above and beyond the rental and mileage fee. First time I've been hit with this in all the years renting from uhal. Very disappointing.Fotios Z.
Le client n'a pas laissé de commentaire.Mariusz M.
This was convenient, easy and quickLynette A.