Customer Reviews for Oscarl Sales & Storage
(Concessionnaire U-Haul dans le voisinage)

259 évaluations

11793 Hwy 17   Cache Bay, ON P0H1G0

(705) 753-0464

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 5h pm
  • Ven : 9h am à 3h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(705) 753-0464

11793 Hwy 17
Cache Bay, ON P0H1G0

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 5h pm
  • Ven : 9h am à 3h pm
  • Sam : 8h am à 12h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

The girl working the desk was very little help, offer less than minimal assistance and almost no information. She said to call the sudbury whatever location before dropping it off the next day. I explained that I was scheduled to drop it off on paris st in sudbury. She said whatever…. I said ok, do you have the sudbury number, I would write it down. She said, I don't know the number. And I said, well, I guess I'll look it up myself. Gave me a key and said go get the truck and pick up the blankets at the door. Looked out across the large parking lot / field lot and asked her which truck. She said just look for the number on the truck and match with the number (barely legible on the key chain). Found the truck and brought it to the front. I asked her how I manage the gas issue, did I need to just fill it up or just leave it. She said to bring it back with the same gas as now. (Again, I'm asking all these question as she was ready just to let me leave without any information). She didn't tell me I had to inspect the truck and respond to a text. I didn't see that until I got home and tried to connect and it declined as a time out. Oh well I guess. It was just the strangest, I could care less experience I think I have experience. I'm a business owner x 26 years and if my office manager communicated to my clients as poorly, I'd be getting complaints too.

KATHYANN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUZANNE ROSE L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robyn M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARDL G. 
Évaluation :
5

Very good customer service Would definitely recommend there services.

JOSEPH M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
3

need better drop off sign out getting into the site like trying to get into fort knocks

Calvin C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

shana G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHANA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rene B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony H. 
Évaluation :
3

Book at this location not through the website. Your customer service agents got my booking messed up and ended up costing me another day's rental fee. Not happy about this.

Tanya L. 
Évaluation :
3

Don't believe the price of the reservation online! It is mysteriously doubled when you go to pick up the unit. It is something Uhaul does apparently, the lady at the counter didn't seem to know why. Pretty shady.

David H. 
Évaluation :
5

I contacted uhaul to inquire about cost per km. I was informed it was 0,4/km however when I showed up for the rental I was told it was 0,89/km. Had I known I'd have gone with another company . Also had a flat tire on our truck. They have never received my reservation so did not have my truck and couldn't get me one in time.

Ross D. 
Évaluation :
4

Just keep doing what you're doing. You're doing a fine job.

Wendy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georges B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHEL.R L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RON D. 
Évaluation :
5

Easy to find with lots of parking space. They are not open Sundays therefore we did the online self check in

John R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
5

very courteous and helpful

larry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P. 
Évaluation :
2

This places closed down completely for lunch. I had ask for the truck for 12h30pm. All was supposed to go smoothly. When I finally reach someone. He was not friendly at all. I did not get truck to my house which is about 3 km from the pickup location till 1h45 pm. I lost over 1 hr of loading time.. I had to rush to meet my deadline. Not impressed with there service. If 12h30 was a problem. They should of called to let me know so that I could of made arrangements with my helpers.

Jacqueline C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank R. 
Évaluation :
4

Prices are bit high

LAY P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GAIL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Troy H. 
Évaluation :
1

Trailer was dirty and had a curtain rod in it. Not very friendly staff.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maureen M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erik H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guy F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

daniel L. 
Évaluation :
4

The owner was friendly and made the rental process smooth and easy.

Glenn T. 
Évaluation :
3

I experienced a flat tire while moving. It would be more convenient if a spare tire was supplied with the trailer.

Douglas B. 
Évaluation :
4

I booked on Lakeshore Drive North Bay, and was directed to this location which is 20 mins west of North Bay. A North Bay location would have been more convenient for drop off. Location at Oscarl's was large and easy to park at and the unit was well maintained and mechanically sound. Merci.

Dan S. 
Évaluation :
5

Keep the truck clean it was filthy and bad smell

Richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaston C. 
Évaluation :
1

Man working there are too rude with me. When i asked any questions they replied like he doesn't care about customer. And worst behaviour i ever seen Highly not recommend.

Divyang B. 
Évaluation :
5

Tell them to enjoy their move. Uhaul has the best trucks ever vans trailers equipment. Enjoy your move uhaul is my go to number 1

KIMBERLY ANN E. 
Évaluation :
3

I would make sure the location is not associated with North Bay. Too remote -30 minutes away.

Ken V. 
Évaluation :
5

My reservation was originally at 160 pinewood park dr. Cal lander. No people at site. Not the right address. Trailers frozen to the ground. No one there to help load the trailer. No one there to show you how the trailer hitch works. Terrible location and terrible staff that tell you nothing. While we were there in our mess, a lady arrives to pick up a truck, with no one there no keys available. You have to drive back to North Bay to get any info. Will never use this site again.

John K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicola M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
5

Excellent location, friendly service. Great experience here.

Morgan B. 
Évaluation :
5

I had to travel 45 minutes the wrong direction of my trip to get this trailer, U haul really needs to start keeping trailers available at ALL their locations... Also, it costs extra to drop the trailer off elsewhere which is a scam in itself so after a 12hr day of driving I had to again drive another 1,5hrs round trip to drop off the trailer rather than the location 5 minutes from my house.

Ryan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacques M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lisa L. 
Évaluation :
5

This location was very respectful. However I did take the time to clean the truck.

Carey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michel G. 
Évaluation :
4

the trailer should be cleaned and the tung of the trailer should be mounted on a 4x4 block to be easy to lift and conected to the truck and not frozen in the ice.

Mike P. 
Évaluation :
4

This was booked two weeks in advance with a pickup location on our route. Don't email an equipment “pickup location” change 12 hrs beforehand! We drove an extra 80 km off our route to get the truck

Brian A. 
Évaluation :
3

Site was ok. No issues with it.

dan P. 
Évaluation :
5

My truck wasn't read at my pickup location. Had to drive 2 hours out of my way to get another truck at a different location. Truck was full of snow and iced up. Took half hour to clean the snow and ice off of it. The box of the truck leaked a lot and some of my belongings got wet and I wasn't impressed

POLYMERIC H. 
Évaluation :
5

Excellent service

Yvon P. 
Évaluation :
5

Booking online sucks, but I never have a problem when I call the location directly.

Rebecca R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE M. 
Évaluation :
2

Unable to bet my deposit back and was told to come back in a day or two when the girl who knows how to do it, can help me. Very inconvenient service, should be able to pay online as well as get your deposit refunded. Have had to drive back and forth 3 times!!!

AMANDA W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacqualine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMIE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Serge D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven G. 
Évaluation :
3

I booked a 6x12 trailer 2 weeks in advance. I received a call on the Monday morning, just before my scheduled pick-up time of 10AM from your North Bay location. I was told that the 6x12 was not in North Bay and there was nothing available in North Bay and nothing they could do. I received another call shortly after from your 905 area code U-haul office telling me the trailer I had booked was in Cache Bay (100km round trip). I was told if I wanted a 6x12 I would have to drive to Cache Bay to pick it up. No responsibility was accepted by U-Haul and I was not compensated for my gas, wear and tear to my vehicle nor my time. Bad experience and in our opinion, U-Haul is unreliable and it doesn't matter how far in advance you book. Our moving plans turned into a high stress affair.

Steven B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane M. 
Évaluation :
3

Our requested location was not Cache Bay. Only three days prior we received a call saying our trailer would be ready to pick up (on the requested day) in Cache Bay (1 hour from Sudbury). This was very frustrating. Our phone call to customer service was not too helpful either. I've ran into similar challenges with uhaul before and I am not impressed.

Steven G. 
Évaluation :
3

Left message, no reply.

Alex M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sarah G. 
Évaluation :
5

The vehicles should be full of gas when you pick it up beside that every is perfect

Ron M. 
Évaluation :
3

A little pricey. And started my rental with less than half a tank of gas. Should have been full, and replaced to full. Not trying to figure how much to get it back to 7/8 of a tank.

Joanne C. 
Évaluation :
5

Have more boxes and bubble wrap and tape ,And more moving suplies

Joseph Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brian H. 
Évaluation :
5

Have more packing boxes and taper roller tool

Denise R. 
Évaluation :
4

Very good service

David L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LYNN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gaston C. 
Évaluation :
4

advise of hidden charges ahead of time

Claude D. 
Évaluation :
4

advise of hidden charges ahead of time

Claude D. 
Évaluation :
5

Great service, & super friendly too

Claude D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda L. 
Évaluation :
1

The gas level she told us it was at in the truck was not accurate on arrival so we filled extra gas for nothing, then when we dropped off the truck the uhaul location was closed so it was a whole problem to get the truck inspected and deposit to be repaid, something that should've been mentioned

Kyle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard B. 
Évaluation :
5

Sincery every things whent fine very good experience thank you Paul

Paul G. 
Évaluation :
3

Offer discounts

KYLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacques M. 
Évaluation :
1

Lights on the trailer did not work. I was told it was my truck that was the problem. I took my truck and the uhaul trailer to my maintenance garage and it was determined that your trailer wiring was faulty causing my truck to blow fuses.

Michael M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marc C. 
Évaluation :
5

We reserved our pick up in north bay but had to drive 30 mins each way to get trailer in Cache bay. Very disappointing

George B. 
Évaluation :
3

Pave or get a lift of gravel in the yard

dennis S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELISSA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stefan C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allan J. 
Non les évaluations ont été soumises pour cet établissement.

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