Scott was the only one to help with load transfer after an accident. Roadside assistance promised moving help at 8:00 am and failed to provide assistance. Scott helped my husband and myself to transfer load to new truck. Both of us are in our late 60’s and roadside left us in our own.
toni a
Customer Reviews for Oscars Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nobody was present at Oscars Mini Storage.
BOYD ANo one around for dispatch. There’s no office, or pickup instructions - just a UHaul flag on a dirt lot. The phone number from UHaul doesn’t match the location, and when I called the lady said she didn’t know anything about UHaul.
Anton SLocation was great for me due to proximity. Office was closed so noone was there to check me out. But all good, easy to find.
JAMES MApp/ Site would not send text/email to verify and was locked out of account. Took over an hour to pick up due to tech issues. The two dollies ordered were not in the truck either. The person at the location - once they were there - was of more help than the UHAUL personnel.
Amanda HNo contact at this site.
James BTrailer had a hole in the roof the size of a pencil eraser. I had to patch it prior to loading it. Very disappointed that U Haul would send out equipment in such condition.
Boyd ANo personnel. Drop off site was not clearly marked.
Dan o