Le client n'a pas laissé de commentaire.
jesse S.
Customer Reviews for Other Peoples Treasures Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
There was some sunflower seeds in the cab and a bit of dirt in the bed of the truck but it was pretty clean other than that and the lady who did the paperwork was very nice and helpful.it was a good experience during a hard time.
Tina W.The only the location I'm willing to use. I trust them.
Destiny Z.This rental was a nightmare from the beginning. I have used UHaul for 11 moves. I will not do it again. 1. We reserved the truck on May 2 for May 13. We got a call on the 12th that we had to drive 45 minutes to pick up. (Way too much time and we had to pay for the mileage.) 2. Day of the move we were there trying to check in for 1,5 hours. The owner could not be located by UHaul. She had a number code on the check in and the locks were only letters. The UHaul agent had my husband go from truck to truck until we found one to open. 3. There were NO moving blankets or dollies available to rent. We had reserved those. 4. We had to drive the truck BACK 45 minutes at the end of the day. Worst situation we could have had on moving day. We had a crew waiting to load and were delayed 1,5 hours.
Gregory B.One of the tires was low and they don't have an air tank to air it up.
DENNIS J.No improvement needed. It was a pleasant, easy and seamless rental.
MONTE J.The lady that runs this location is just sweet, I drive 30mins out of my way to go here. I know she is a dedicated worker just from doing business with them all days of the week, I have had to pick up on every day of the week. ( even sunday) and have never had an issue 4 stars to west main cabot location The ppl really make the business
Ben W.Great experience start to finish. Local owner very accommodating and nice
Josh C.The truck hesitated and ran rough sounding. But no problem indicators ever came on. The app would not accept the return pictures at my original return location, so I had to take it to a facility that was open and they were able to return it to their store. I encountered many problems with the app during the return. Tried to send pics thru two phones and restarted my phone, wasted gas and my time trying to get the pictures done and taken to another location. All in all I'm happy there are rentals from the Uhaul... I will do business again in the future when need be, but it was certainly a struggle to get it returned...
Barbara H.Used the drop off Key box, one phone call after the attendant closed out the return. Very efficient. Thank you..
KENNETH H.Nothing. Everything was good.
Jeff F.Having someone there on Monday afternoon would have been very helpful.
Dawn H.First, let me say that the location I rented from; Kikos Kountry RV; did not have the equipment I rented. They were not very friendly either. I had to drive to another location; Other Peoples Treasures Storage; to pick up my rented equipment. The lady at this location was extremely nice and very friendly. Very happy with this location. Next time I require a UHaul rental, I will be renting from this location. The van I rented was new and in excellent mechanical condition. Very impressed with this van. The only thing wrong was, it required sweeping out in the back. I did that prior to returning. I also returned it with a FULL tank of fuel. It only had between 1/2 and 3/4 of a tank when I picked it up. Once again; Other Peoples Treasures Storage; is a great customer friendly place!!!
JimmyDean P.I should have been told I could have left the rental truck in Russellville to save money instead of driving back to cabot. That is communication that should always be mentioned. I paid three hundred for seven hours and didn't get but one room moved. Very disappointed with the communication. I also had to pick my uhaul up at another location because the one who I was sent to didn't have my truck I originally rented. You guys made money I got the poor end of the stick. Thanks Young lady was kind
Sean I.The inside of the truck cab was dirty. There was soda spilled all over the floor. The cargo area of the truck had dirt on the floor and needed to be swept out.
Kevin C.Very helpful and kind staff
Rebeka N.Excellent staff and great experience!! Highly recommend this place for all your moving rental needs!
Nicholas R.Service wss excellent as always
BRUCE N.Staff kept me updated when any issue had come up and kept the area mown and clean.
BOB S. | Expérience généraleThis was the easiest rental I've ever done. This location is hands down the nicest people, easy access, and the location was safe. I can't recall the wonderful lady's name that I worked with, but she was so genuinely kind and I felt like no was taking with my mom. I can't say enough good about this location and experience! May God bless her!
Zachary J.No help hooking up and connector for wires was crushed. Had to swap with another trailer.
Steven T.Friendly also!
WILLIAM S.The Owner/Managers are friendly, knowledgeable and professional. Easy to communicate with. Positively personable.
CHARLES S.Lori was so wonderful to work with. She really goes above and beyond!
BRYCE W.The only complaint I had was that there was black oil all on the bed of the truck and it got all over my furniture which then got drug into my new home and onto my new carpet. Now I have to pay to get my carpets cleaned right after they were just cleaned. Very frustrating. Other than that I had a great experience.
Whitney D.I only made it 13 miles before the transmission came apart in the truck I got. The truck wasn't loaded, and I hadn't gotten under 3/4 of a tank of gas. The replacement truck only had 1/4 tank of gas when I got it, and I was charged an extra 62 dollars. That is ridiculous. Just keep your trucks maintained.
Noah K.Friendly and helpful
SANDRA W.Always a great experience at this location.
Jeff B.Easy and very professional
Lester K.Wow, the lady that I talked to on the phone during the drop off was very nice and friendly. We talked about my moving my dad and she was very nice. A good attitude goes a long way with me and this lady had it!
TIMOTHY J.Nothing. Lori was very helpful, knowledgeable and so nice from the beginning to the end.
Kathryn B.Great great person. She is the only uhaul office i rent from. Gteat service
Mary L.Lorie(sp?) was so awesome! Thank You for managing a business in such an efficient and no nonsense fashion. It was greatly appreciated!
Leah O.Fast and courteous.
colin P.I don't know how you can improve. The agent was great and helpful .
William E.Real nice and clean truck
MICHAEL C.So nice and easy going. When moving is stressful it's nice to have a service and people that aren't.
Darrell B.The owner was very helpful and patient with us!
Angie S.This was easily the most dangerous vehicle I've driven in my 30 years of having a driver's license. Anything over 40MPH and it would literally shake and bounce you until your head was about to hit the roof. The suspension was totally worn out and with the load it was very unstable. The rental lady was fantastic, the truck was garbage and dangerous. A younger inexperienced driver could easily have an accident in this truck.
JOSEPH E.I would not recommend this location to anybody due to the fact that as a customer a paying customer at that who put deposits down and has been treated very poorly by the crew members of the U-Haul Enterprise I once again with penalized for U-Hauls company vehicle to not been maintenance properly and when I had to watch out for my safety of my life while in that vehicle I had to take back roads to do so and they took my whole deposit for it so if you guys want to rent a vehicle or you need something moved urge you to start using somebody else
JESSICA B.Excellent service à la clientèle.
Luis G.When I got the truck the box was dirty and someone left a coffee cup and paperwork in the cab. Other than that it was great and the representative was awesome
Don S.Excellent place!
Doris M. | Expérience généraleAbsolutely pleasant experience.
Howard D.No human on duty. Called the number on the locked door, someone called me back, and talked me through the process of doing this myself, including taking pictures the right way. Then they emailed the contract to me. I am not your employee. I do not work for you. I would gladly pay more to have a human on site to assist me. I refuse to use self check out lanes for the exact same reason.
Timothy H.Always have a great experience and she's always very nice to me
Mary L.Keep doing what you are doing
Charles R.Excellent service à la clientèle
DARLENE G.Opt Storage is the place everyone needs to keep their belongings, because its safe and clean. I and other family members have used their facilities several times.
keith f. | Expérience généraleThey went out of their way to make sure our appointment would happen and that we were taken care of!
Jonathan H. | RéservationLori showed great patience and fairness, more than fairness. Very pleasant to talk to.
JR A. | Expérience généraleThanks
STACY G. | Expérience généraleReally nice people. We rented online then went and talked to them in person. Our storage unit was nice and clean when we moved our stuff in. I would recommend this place to anyone.
Kim E. | RéservationI was very happy with this place and would recommend it to anyone
julie b. | Expérience généraleoil on floor of unit needs to be cleane up!!!
Bill H. | Expérience généraleI liked the security of the storage. Well lit and fenced.
KRISTEN W. | Expérience généraleSecure area and located in a very convenient place in Cabot.
BETTY H. | Expérience généraleGreat facility!
JAMIE L. | Expérience généraleCheck in was easy and friendly,
Privacy R. | Premières impressionsWe chose a different storage facility closer to home. Thank you for the offer.
Privacy R. | Premières impressionsService was excellent!
Privacy R. | Premières impressionsThe lady that works there is great about calling back and answering questions.This website has the wrong address.The facility is located at 918 West Main Street in Cabot AR NOT 215 N 10th Street.
Privacy R. | Premières impressionsClean, friendly and secure
Privacy R. | Premières impressionsOwner was very nice and helpful.
Privacy R. | Premières impressionsI did not need storage. Found housing first day in town. Called Other Peoples Treasures to cancel and lady was very helpful and nice
Privacy R. | Premières impressions