Customer Reviews for Outpost Feed and Ranch Supply
(U-Haul Neighborhood Dealer)

835 reviews

18129 CR 1   Florissant, CO 80816
(Next to Thunderbird Inn off HWY 24)

(719) 748-5700

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 2:30 pm
  • Sun: 9 am - 2:30 pm
Special Operating Hours
  • 7/3/2021 - 7/4/2021: Closed

Services at this Location:

Contact Us

(719) 748-5700

18129 CR 1
Florissant, CO 80816
(Next to Thunderbird Inn off HWY 24)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat: 8:30 am - 2:30 pm
  • Sun: 9 am - 2:30 pm
Special Operating Hours
  • 7/3/2021 - 7/4/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4

Make sure tires are in good condition. The trailer we were originally to rent had a smooth tire. They allowed us to use another that had good tires. The place we rented from was wonderful.

Mia H. 
Rating:
5

No comment at this time

EDWARD M. 
Rating:
4

The feed store was fine but i will never rent a uhaul again because of uhaul. My truck broke down and i had to spend the night at the gas station because uhaul never answered their phone

Chris M. 
Rating:
5

Staff was great and courteous. I highly recommend it!

Corey D. 
Rating:
5

Customer did not leave a comment.

Steven W. 
Rating:
5

Customer did not leave a comment.

Dale S. 
Rating:
5

Very pleasant people to work with.

Edward C. 
Rating:
5

I needed to rent a tow dolly so I called 6 U-HAUL rental places in Colorado Springs, 4 of them used an automated calling system that put me into orbit for several minutes, I hung up on them. The other two locations told me that "Corporate" wouldn't let them accept "walk-ins" !! SERIOUSLY !! I had money to spend and they didn't want my money ! That's bad business practices if you ask me. So I called the Outpost in Florissant Colorado, Ginger the owner told me that they not only had had a tow dolly but I could have it that morning !! Ginger was very pleasant and very professional to deal with. I will DEFINITELY recommend her rental business to anyone and everyone !! I hope the people at "Corporate" read this review and know that I will NEVER use another U-haul rental facility. Thank you Ginger for taking such good care of our community !! Sincerely, Matt.

Matthew H. 
Rating:
5

Customer did not leave a comment.

Donald J. 
Rating:
5

Customer did not leave a comment.

Cody G. 
Rating:
3

UHaul reservations are useless. Had to drive a 5 hour round trip.

Kevin L. 
Rating:
5

Oh I don't think there's much that you can improve on great product great price great location I was very happy with everything about it even greater service thank you very much

Bryan D. 
Rating:
5

This is the second time I've rented from them since moving up here. The whole team both times were nothing but wonderful to work with.

Mike S. 
Rating:
3

Dont like the on line check in system Not very savvy with the phone stuff. and had a terrible time The local district manager showed up to assist me and he bailed me out . Praise God for that. Colorado has lots of dead spots that dont allow you to communicate by phone. I also had my pickup location change which made it more difficult. I chose that location because it was open on Sundays and I reserved it well in advance . Other than that I was pleased .

william W. 
Rating:
5

Always friendly and helpful!

Elizabeth B. 
Rating:
4

Cease sole reliance on electronic means of conducting business. Requiring fully functional electronic infrastructure to administer service is a high risk factor for safety and availability. There exists a lack of adequate support and security for electronic services across the diverse locations that are points of contacts for uhaul transactions.

Courage C. 
Rating:
5

Customer did not leave a comment.

James G. 
Rating:
5

Excellent service. Ginger was extremely patient and thorough in explaining the equipment, it's, use contract. Again, thank you for the polite, friendly, efficient, and professional manor in which the transaction was completed . Highly recommended!

bob P. 
Rating:
5

Customer did not leave a comment.

Rachel P. 
Rating:
5

Customer did not leave a comment.

sprite L. 
Rating:
5

Great staff, very helpful!

Anthony T. 
Rating:
5

Customer did not leave a comment.

John B. 
Rating:
5

Very very helpful!

Joseph L. 
Rating:
5

nothing, Bruce was extremely helpful and knowledgable. people like Bruce a tough trip easier. Thanks

Phillip K. 
Rating:
5

Nothing at this time.

jim C. 
Rating:
5

Service was very good, fast hook up & the staff there are always friendly.

Russell R. 
Rating:
5

Customer did not leave a comment.

DZIBLCHALTUN M. 
Rating:
5

Have the truck available at the contracted location! Made a reservation 2 weeks out for pick up in my community, Woodland Park, CO., 4 miles from my home. Less than two days out I was Emailed , "NO TRUCK AVAILABLE". pick up truck approximately 1 hr. and 15 mins. from your agreed original pick up location!.

Joel D. 
Rating:
4

Customer did not leave a comment.

Deborah S. 
Rating:
5

Customer did not leave a comment.

Renee H. 
Rating:
5

I have no suggestions because the service was excellent.

John Y. 
Rating:
5

I am a frequent customer of this location. I'm always greeted with a friendly smile and a howdy. I walked in, inquired about a Uhaul rental, and was outta there very quickly. The truck was clean, ran well and the service was OUTSTANDING! Will continue to do patron our small town business's every chance I get! Thank you for a great experience!

Tim G. 
Rating:
5

Repeat customer at this location!!! Definitely should be the poster dealership for U-Haul!!! ALWAYS there for you!!! Extremely knowledgeable and patience is beyond reproach if a problem arrives. Great cost and had the equipment that I needed for the pinch I was in. Flexibility with timing was extraordinary. They had great ideas and understanding to the plight I was in. They helped me with everything with EXTREME professionalism!!! Thanks again!!!

Ginger B. 
Rating:
5

Everything was spot on. Best location in Teller county. Great personalities to deal with and THE most attractive staff!!! PERFECT TRANSACTION!!! Thank you to all!!!

Ginger B. 
Rating:
5

Awesome customer service and friendly!!

Kelly T. 
Rating:
5

The open trailer was great. wish I owned it.

Robert P. 
Rating:
5

Dry helpful and friendly.

Janet F. 
Rating:
5

Customer did not leave a comment.

jeanne T. 
Rating:
5

This was actually one of the best U-Haul experiences I have had. Bruce was very easy and pleasant to work with.

Kalvin M. 
Rating:
5

Thanks for great customer service

Ryan P. 
Rating:
5

Great customer service, thank you

Dan G. 
Rating:
5

Customer did not leave a comment.

Scott H. 
Rating:
4

Customer did not leave a comment.

Robert F. 
Rating:
5

Always excellent service at Outpost. I highly recommend them.

JANET B. 
Rating:
5

Customer did not leave a comment.

Joshua M. 
Rating:
5

Drop off was great. They are the ones that actually showed me the wrong dates for drop off from the originating location.

Steve T. 
Rating:
3

Store was closed

Deborah S. 
Rating:
5

Customer did not leave a comment.

Rich H. 
Rating:
5

Everything was great. Staff is very friendly and helpful. Keep doing what you do

John M. 
Rating:
5

Customer did not leave a comment.

Teresa B. 
Rating:
5

Customer did not leave a comment.

RICHARD W. 
Rating:
5

Not for Uhaul

paul M. 
Rating:
1

My contract was canceled lastinute which caused me to have to drive 43 miles away in the evening to get the equipment that was reserved on the previous contract. I would not rent from U-Haul again!

Michelle R. 
Rating:
5

Customer did not leave a comment.

MICHELLE S. 
Rating:
5

Customer did not leave a comment.

David W. 
Rating:
5

Nothing Thanks

Richard M. 
Rating:
4

Drainage from rain.

FRANCIS K. 
Rating:
5

Customer did not leave a comment.

Duane C. 
Rating:
5

Great stop. Good people. Try the brownies at the counter YUM!

Corey S. 
Rating:
5

Customer did not leave a comment.

VINCENT S. 
Rating:
5

If it not been for the folks at Outpost Feed I would have tried with the wrong trailer. They were great and made certain that the trailer I rented fit the equipment I was transporting. They are FANTASTIC!

Mike B. 
Rating:
5

Customer did not leave a comment.

Don B. 
Rating:
5

Customer did not leave a comment.

Shonda H. 
Rating:
4

The staff is quick to answer questions and do the best they can to assist the mover. They are thorough and customer focused. I was completely surprised when I didn't have to put my hands on the entire process of hooking up and dropping off the trailer.

Robert S. 
Rating:
5

Nothing. I love to come to this location for all of my U-Haul needs.

WILLIAM R. 
Rating:
5

Check in was fast and the OutPost had the truck parked M, ready and waiting for me. Great experience, and I will make this my go to site for future rentals .

Johnny D. 
Rating:
5

GINGER WAS FANTASTIC!!! Actually concerned about our well-being during this global crisis!!! Met ALL of our needs professionally and personally. Located at a Feed Store that met ALL of our pet needs too!!! Even if you have to travel due to lack of equipment you will be taken care of and satisfied. NEVER BEEN BETTER!!! Thanks...

Bruce M. 
Rating:
5

Best Uhaul experience ever. Everything about it was easy and I was treated with the best customer service I've had in years! Ginger and Bruce made this experience great! Thank you!!!

Daniel V. 
Rating:
3

Equipment was muddy and the right rear tail light didn't work.

Edwin G. 
Rating:
5

NOTHING...THEY WERE ON POINT AND ALL WAS PERFECT!!! Probably the best location in Florissant, CO. Staff was attentive and processed everything clean and quickly...even with today's circumstances. Obeying ALL of the current governmental stipulations and guidelines. EXTREMELY IMPRESSED with their concerns and professionalism. Definitely recommend to a future customer...Thanks!!!

Bruce M. 
Rating:
4

Customer did not leave a comment.

leslie N. 
Rating:
5

As always the service at this location was impeccable and fast. The truck was clean and in good condition. Would definitely recommend to friend/family.

Deborah W. 
Rating:
1

It was a fight with CORPERATE to secure a 1 day use at this location because of a CORPERATE freeze on our region. They said other family's (OUT OF STATE) need them and LOCAL's CAN'T rent them. What a crock of crap!! So CORPERATE expects LOCALS to travel over an hour to rent?! Per the owner of this location, the shortage on equipment has been going on FOR A YEAR!! What very few (if any) 5x8 and 6x12 enclosed trailers are NOT allowed to be rented by LOCALS! Yesterday hauled to South Fork Colorado, only to see a location there with and ENDLESS supply of 5x8 and 6x12 enclosed trailers!!!! Wake UP CORPERATE!!! Locals move too!!!! What an OUTRAGIOUS freeze on locals who's needs are the SAME as OUT OF STATE! What a slap in the face to this region and the U-haul dealers here.... Our big move is coming in June and guess what... We will rent a truck from Ryder!

Carrie K. 
Rating:
4

Customer did not leave a comment.

Robert W. 
Rating:
5

Customer did not leave a comment.

Robert V. 
Rating:
5

Great Folks, Great Store, Great Pets, Nothing you can do U-Haul. Glad we have them in the neighborhood.

Dennis B. 
Rating:
5

Customer did not leave a comment.

Josh A. 
Rating:
1

DO NOT GO HERE drive to florrisant for decent service the manager here in my opinion is the worst

Adam L. 
Rating:
5

Just want to say thank you

William M. 
Rating:
2

Customer did not leave a comment.

Andrew P. 
Rating:
5

Customer did not leave a comment.

Allan H. 
Rating:
5

They were amazing!

RANDY B. 
Rating:
5

Customer did not leave a comment.

GREG W. 
Rating:
5

Customer did not leave a comment.

GREG W. 
Rating:
5

Thank you for getting us a trailer at the literal last minute! We certainly appreciate the phone service of the 2nd person we talked to. THe initial person on Mt. Shadows did not help at all. THe others were excellent!

Rebecca M. 
Rating:
5

Customer did not leave a comment.

Kim F. 
Rating:
5

Fast, professional service.

WILLIAM R. 
Rating:
5

nothing-The Outpost was Great.

Phillip K. 
Rating:
5

Customer did not leave a comment.

Greg W. 
Rating:
2

Every time we have returned uhaul to this location there is always a little trouble. Will be returning to another location next time.

Darren B. 
Rating:
5

Bruce was very helpful.

Jerry M. 
Rating:
2

Listen to the customer, it was mentioned several times that the wrong drop off location was chosen and we were informed that we could call the nearest U haul to us and drop it off there that they would put it down as Unknown drop off location. That was not done and I received an email with the Indianapolis drop off, I called customer service number and explained that the location was a mistake and what we were told and the lady was very rude and said that Indianapolis was chosen not unknown, she treated me like I was lying to her. I told her we wanted one in Bloomington which was closer to us and not 2 hours away. She did change it but I felt she was very rude.

Randy C. 
Rating:
5

Tried to find url to return truck and kept getting rental info from listed url no url listed to make return please fix or provide more obvious url.

Emil M. 
Rating:
5

This is my local U-Haul and I really appreciate the staff at the Outpost.

John G. 
Rating:
5

I live outside Florissant and really appreciate the crew at the Outpost.

Melanie G. 
Rating:
5

Customer did not leave a comment.

Jeffrey R. 
Rating:
4

Make sure you check out the trailer before you take off. we had a tire that was low but was able to air it up later.

Bruce Y. 
Rating:
5

Uhaul national get their computers fixed to be more timely for rental location and national support.

Donald C. 
Rating:
5

The shop connected to this U-haul location is a little unkempt, but its an older shop ran by older folks and there's about a dozen animals that wander in and out of the store (cats and dogs). The folks were nice.

Peter H. 
Rating:
5

They were very patient with us!

Peter V. 
No reviews have been submitted for this location.

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