Le client n'a pas laissé de commentaire.Abraham B.
Customer Reviews for Oxon Hill Rentals
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fort Washington, MD 20744
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
great service.Yvette J.
Le client n'a pas laissé de commentaire.Joseph G.
Le client n'a pas laissé de commentaire.Theron G.
Nothing! Your staff were outstanding.GERALD C.
Le client n'a pas laissé de commentaire.JUDY C.
Very helpful and friendly staff. Vechicle was ready.CARYLANNDOROTHY P.
Uhaul seems to be quick to charge but slow to credit. Sometimes credits should apply. There is such a thing.MARY A.
Absolutely and already have.Shawnda L.
Truck was very noisy and often sounded like gear shifting was an issue. Trucks should be cycled out for better usage.Comico H.
Someone changed my reservation to a more expensive, larger rental without my authorization, knowledge or any kind of confirmation. Then, the clerk "offered" to give me a rental in the size that I reserved for a price higher than what was listed in my reservation... as though she was doing me some kind of favor or kindness. I asked to speak with a manager 4 times before they honored my reservation (after I provided a printed copy of the record) at the cost that was quoted. The manager, I think he was a manager, added some moving aids at no additional cost. Eventually, the problems were resolved but with no small feat and persistence from me.REGINAVERONICA Y.
Le client n'a pas laissé de commentaire.LUISARMANDO T.
It took us 3 additional weeks to move each uhaul location we were referred to had some sort of problem wether they were telling me uhaul didn't instal hitches when they do, or the fact that when I took my car to get the hitch installed an employee messed up my car which lead me to have to push back my date again and wait for them to fix my car just for them to tell me that all of the problems I experienced with uhaul didn't matter and they had no good customer service not on the phone calls or in any locations.COBY D.
Le client n'a pas laissé de commentaire.DONALD S.
Le client n'a pas laissé de commentaire.VICTOR C.
Le client n'a pas laissé de commentaire.VINSONBRETT M.
Le client n'a pas laissé de commentaire.jonnetta H.
Le client n'a pas laissé de commentaire.RONALD T.
Le client n'a pas laissé de commentaire.AYUB A.
I had reserved a 20 foot truck, when I arrived to the dealer they said I would have to come back the next day to get the truck as they did not have the right size truck. I asked to be placed in a 26 foot truck instead as I needed the 20. They said they had a reservation for the 26 foot the next day. I told them I had a reservation that day, they still refused to give me the 20 or 26. They said I would have to take a 15 foot, and that they would discount me the milage. And charge me for only 1 day. I see now that I was charged for 2, when I only had the truck for 1. Next time I will rent a penske truck.Lawrence S.
Le client n'a pas laissé de commentaire.BRENDA B.
Uhaul sucked! My reservation was changed to another location a hour away! First location I went to didn't even have trucks for me to even rent out in our reserve days on in before my reservation was changed!! Knowing i reserved went to another location they didn't have any trucks and the guy acted like he didn't want to help me. went to another location in Waldorf they helped me but still not trucks they were all taken at the time i went but they help me in finding my issue. They threw my whole moving day off and i i had mover waiting for me and they waited omost 4 hours for me and i had to pay them extra for waiting!!BREANA A.
Staff was attentive and professional. One of them saw me stumbling through the self checkout process and told me how it would be easier for me to com inside and do a manual checkout. The rental truck seemed very old and mostly worn out. Everything worked, but it was not confidence inspiring. The truck was clean enough to get by for a box truck, but there were several French fries and other material on the floor.HENRY T.
Le client n'a pas laissé de commentaire.GAUDENCIOSOLAR S.
The truck I reserved wasn't available. The clerk upgraded my reservation from a 10 foot to 20 foot. I didn't need the additional space, but satisfied they resolved the issue.SANDY A.
Le client n'a pas laissé de commentaire.BENJAMIN C.
Friendly and efficient personnel. Equipment rented was in excellent condition. Great location. Easy to recommend.JONATHAN O.
Le client n'a pas laissé de commentaire.JOSE H.
Le client n'a pas laissé de commentaire.Mark F.
Le client n'a pas laissé de commentaire.Jessica B.
Le client n'a pas laissé de commentaire.ARTHUR W.
Thank you.!!EDGARDANIEL R.
Customer service and trying to help the client when they give your reserved teailer to someone else and I had to get a smaller trailer. I reserved with a 50 $guarantee bit wasn't even offered that or was told sorry for giving away the bigger trailer so had to get the 5 by 9 trailer. Horrible experience and didn't put the right return time back had to hold on the phone for half an hour to get in contact with a uhaul customer service representative. Also I had to active reservations so or was looking like I rented 2 trailers when it was just 1.Jose R.
Le client n'a pas laissé de commentaire.MONTRELL G.
Keep up the good workSteven C.
Le client n'a pas laissé de commentaire.BRUNO F.
Le client n'a pas laissé de commentaire.ISAAC B.
Le client n'a pas laissé de commentaire.CLIFFORD F.
Le client n'a pas laissé de commentaire.CATHERINE S.
Great service no complaints keep it up!WANIKA C.
Job Well Done!SHAWNDA L.
Awesome & friendly people !SEIFE B.
Le client n'a pas laissé de commentaire.ERNETTE D.
No one was there that could fulfill our reservation when we went to pick up our truck. We were sent to a location 20 minutes in the opposite direction.SEAN MIGUEL Y.
I will come back staff was great ðŸ‘ðŸ¾and friendlyJOHNNIE W.
Very good and professional serviceROBERTJESUS F.
This is Covid time!!! Truck was filthy. Luckily I had Clorox wipes with me. Sup wipe are damn near dark brown just wipe steering while and door handle.... Smh... u need to step up the cleaning processRONNIE L.
Le client n'a pas laissé de commentaire.KARIE ANN K.
Le client n'a pas laissé de commentaire.LORIN L.
Great service, always.Michael A M.
Forgot ezpass transpomder will need to see if I can get it backBRIAN W.
Le client n'a pas laissé de commentaire.JOYCERITA J.
Le client n'a pas laissé de commentaire.Daryl W.
Limited rental options and the key drop off was hard to find.FRED E.
The truck they were supposed to give us they didnt. I needed the information to get the truck cleared to enter a building. So by changing the information cause a whole load of problems to start our day off. On top of that and even worse, the truck we were supposed to have left for us was blocking the truck they gave us keys for. Only choice we had was to hop a curb to actually drive the truck off the property. All documented of course incase anyone actually reads these reviews and decided to call. Very disappointed with the entire experience.Wenzel G.
Le client n'a pas laissé de commentaire.AARON J.
Le client n'a pas laissé de commentaire.Patricia R.
Le client n'a pas laissé de commentaire.KAYLA I.
First tow dolly had a tail light out, luckily another was available.MICHAEL D.
Staff is always friendly and are excellent in customer service. Oxon Hill Rentals is the ONLY Uhaul location in Maryland I use.Judy A.
Le client n'a pas laissé de commentaire.KELVIN B.
Staff was curtious and helpful.DION C.
I drove an hour to Fredericksburg to tow my car just to realize that the tire straps were cut. I wasted my money and timePRINCE H.
Le client n'a pas laissé de commentaire.BRANDON L.
Le client n'a pas laissé de commentaire.RONALD D.
great service & friendly staffReginald E.
This is not a knock on the location but the fact that I had to go that far to get a trailer when there are MANY locations much closer. I think U Haul should try harder to have trailers closer to people that are congested and have numerous outletsRobert S.
Le client n'a pas laissé de commentaire.DERRICK D.
Have more furniture blanketsAlyssa Y.
Customer service. Workers are not friendly, nor do they smile and greet you. However, they get the job done, just not with a smile.STEPHANIE C.
Le client n'a pas laissé de commentaire.RODNEY C.
Le client n'a pas laissé de commentaire.BRETADAM S.
Le client n'a pas laissé de commentaire.DANIEL J.
Le client n'a pas laissé de commentaire.LOUIS T.
I got a call from a Latisha early on Thursday morning advising me that there was no equipment for my reservation available within a 50 mile radius and that I was SOL regarding my moving plans. I spent the entire Thursday morning calling different uhauls as well as different trucking companies to find an alternative. Eventually, I got a hold of an Ethrin who was able to straighten me out with this pick up spot. Latisha promised me a reduced fare as well as a 50 $credit check for the inconvenience, but I have not received this yet. Please contact me to discuss further as I am still waiting for Latisha's items. 215-307-6071Ethan M.
Le client n'a pas laissé de commentaire.JULIAN B.
Next time make sure the mileage is correct when I pick up my truck. The customer service woman did a great job adjusting the mileage. Thanks. Everyone was great and friendly. 5 StarsPAULHENRY G.
Le client n'a pas laissé de commentaire.SERGIO O.
Everything went well right down to check in.WILLIAM D.
Excellent service and customer support.MOHAMED A.
Le client n'a pas laissé de commentaire.ERIC L.
Get more trucks to rent to peopleCLINTON W.
Le client n'a pas laissé de commentaire.Kirk E.
Reggie was awesome and helped make the experience easy and better than I expected!!! Thank you sir!!!!Davon S.
Le client n'a pas laissé de commentaire.BERNARD M.
Le client n'a pas laissé de commentaire.DARRELL W.
Le client n'a pas laissé de commentaire.STEPHEN B.
Le client n'a pas laissé de commentaire.LLOYD B.
Good service. Thank you!ALEX R.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.Dereka B.
Le client n'a pas laissé de commentaire.Marion K.
The staff was very friendly and efficient when I picked up my rental. I would use this location again. Easy and quickMichelle G.
Le client n'a pas laissé de commentaire.WILLIE R.
Le client n'a pas laissé de commentaire.Rashidi A.
Le client n'a pas laissé de commentaire.WILBERT K.
Keep up the good work!SABRINA R.