Excellent fast and fair service. Fortement recommandé!
JAY S.
Customer Reviews for Pacific Gasoline
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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A pleasure to work with
Frank H.Thank you for your friendly and knowledgeable service.
SHAWNA P.Had an excellent experience overall. I'll be coming back to rent again. Merci
GARRETT S.Hands down best U-haul drop off experience I have had. The personnel was so helpful, friendly and truly went above and beyond my expectations of service for U-haul. 10/10 service overall! Thank you :)
Erin N.Was approached by staff while pumping gas. Interactive, friendly and attentive. Excellent experience. Would highly recommend.
Mark H.Awesome service thank you
SHAWN Y.I had a productive & positive experience
ME FOR INCREDIBL Y.Jimmy. Great place to rent.
LINDA C.Jimmy is always knowledgeable.
JULIO H.Merci.
Judy C.Their team is always willing to assist you and happy to do so!
NANCY P.Fast, efficient and friendly--I had an excellent experience with Uhaul at Pacific Gasoline. I highly recommend!
SHARLA H.Get rid of the owner. He was very rude. I tried to deal with him last year because of the way he treated me. I needed to get a truck very quickly so I got one from him. Never again, next time I will drive to a location 15 miles away and happily pay the 0,89 per mile just so I don't have yo deal with him. My wife was with me and after he was rude to her she asked me " what is that SOB' problem
ROBERT P.NOTHING TO IMPROVE! It was AMAZING!!!! The truck was so nice clean, in great shape, and RELIABLE! It ran so well too! Today was a very smooth bc of the U-HAUL! THANK YOU!!!!
Stacy T.Jimmy is the best. Going to rent a 15' truck in a couple weeks
lynetta F.Very friendly service
BRIAN J.Jimmy runs a clean and safe operation. It is always a pleasure to deal with Jimmy. He helps you make a decision on which piece of equipment suits your needs. He carefully explains its use. And with regards to trailers, he makes sure your vehicle is sufficient for what you are hauling, makes sure you have the correct receptacle for the trailer and makes sure the brake lights and turn signals work.
WILLIAM H.Very good customer service!
ROBERT K.The truck was rented to us with one windshield wiper, that did not work work properly. The windshield was completely dirty and super hard to see out of. We only had a quarter of a tank of gas and they did not let us know, I know that legally they can leave us with a quarter tank, but it would've been nice to know that in advance as we were on a time crunch and as we started, our journey had to stop for gas, this particular gas station did not have a way to clean windshields. The UHaul was also very bumpy on the road we were we thought we were having a mechanical malfunction. I texted the owners and sent them Videos and never received anything back. When I returned it, they said oh, you were the person complaining. They said they saw the videos, but they didn't understand them. I did call, but they didn't answer the phone either. They told me I should've called the 800 number. Had they done a walk-through when we picked the U-Haul up we could've addressed some of these issues. They said the bumpiness was due to road conditions, but it was so bumpy. It was hard to hold onto the steering wheel, it was like there was a suspension issue.
KATHRYN K.Nothing it was perfect
STEPHEN J.Staff was amazing and communication was excellent. Was met outside with a smile and drop off was quick and easy.
Skyler B.All good
MICHAEL P.Amazing services and friendly employee
JESUS L.Great service
Jason P.Best Uhaul location I've been at across the US. Jimmy is great!
John B.Jimmy was very efficient, professional and helpful.
RONALD A S.The owner was very patient and helpful thus making the entire experience easy, safe and comfortable!
CHARLES J.Great location. Friendly staff. Returning process was easiest of all locations from the past. Refuel at same location made it even more convenient. Thank you Pacific Gasoline!
johnny M.The person running this place was extremely helpful and did a fantastic job ensuring everything was good to.
DANIEL S I.I have done business twice with this location and Jimmy, the manager. and in each situation, I give the business and his customer service a 5-Star rating!
JULIANNE T.Very Rude customer Service.
Herbert Y.Thank you for the perfect rental experience.
ADAM M B.Everything was perfect
STEPHEN B J.Excellent customer service and great equipment
JASON W H.All ways fast and easy to deal with
THOMAS R S.Quick and easy to get in and out.
CHAD R S.Half day would be great, everything else was great 👍
JAMES E U.Great experience, would recommend.
JERALD L W.Always fast and easy to rent equipment at this location . Friendly and helpful
THOMAS R S.Jimmy is the best!!!
CHAD R S.Ch3ck lights all around. My truck had a headlight out
TOBY J R.Pickup was so easy. The staff were helpful and friendly and I left feeling very prepared for the road ahead.
MEGHAN A F.This is a great little U-Haul dealer and Jimmy's a great guy
LANCE A S.they were awesome and gave me a good truck for my journey
michael M.Jimmy the Service Representative went far above and beyond to assist me in my move and to make the process and transition to my new town better than I could have ever hoped for. I was stressed out and Jimmy helped me to make the use of the Uhaul equipment and pain free and easy as possible. Thank you SO much Jimmy!!!
Margaret C.The customer service at this spot is wonderful, super friendly, prompt and accommodating. Can't thank them enough for their great service!
Gabe K.Very friendly, helpful and good rates.
IRIS D S.The store was run efficiently and the trailer was clean. However the wiring harness was frayed in three places and had to be replaced the next day. That did not solve the electrical problem of no lights. A friend and I traced the problem back to a poor to shoddy wiring installation done by a different Uhaul facility when they installed the hitch 4 months previously. The ground was barely attached, had a defective crimper and was not taped at all. This caused enormous frustration and delays in our move and it cost us the price of a one night motel because we didn't figure this out in time to cancel our reservation. Overall I am disappointed in Uhaul and will likely use a different company in the future.
JERYL R G.No feedback for this location either.
marie B.My experience renting from Pacific Gasoline as excellent.
Robert R.Jimmy was very helpful nice vehicle move went smooth thanks
WILLIAM J S.Absolutely the best costumer service thanks to Johnny and his Mom!
ROBERT A R.Excellent service!
Dave Y.Can't think of anything more you could do. Very satisfied with experience.
COREY J I.