Le client n'a pas laissé de commentaire.Robert A.
Customer Reviews for Packrats Mail N More
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Yuma, AZ 85367
(Foothills Blvd & 40th Street)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 8h30 am à 5h30 pm
- Sam : 9h am à 4h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
we actually returned the truck on the 23rd but, your computer system was still having issues and they were unable to process the paperwork until the next day.. My concern is had their still been an issue with your system , your system could've charged a late fee even tho we returned early.. You really need to fix your computer program.JOAN S.
Le client n'a pas laissé de commentaire.CLYDE G.
Go out of their way to help you! When in the Yuma area will also select for moving.Judy B.
Le client n'a pas laissé de commentaire.Gregory O.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.Bob S.
Darcy is an absolute jewel, she's pleasant, knowledgeable, easy to talk to, and thorough. The truck ran great, easy to drive and clean.Sandy G.
I got overcharged! They charged me 25 $for gas when I made sure to fill it back up to the halfway mark, how I got it. He said it was not all the way to the halfway mark. So I got charged 25 $for driving it from the gas station that is about a mile away to the location!! They are con artists and horrible people.GEORGE A.
I had made a reservation online and when my husband went to pick up the truck they wouldn't take my CC over the phone so he had to turn around and come back home to grab my CC and go back to the rental location. I rent UHauls all the time for my business and all other locations I have dealt with in Yuma and El Centro all take CC over the phone for payment.Thomas L.
Tell us where the key drop slot is :)Leslie M.
Le client n'a pas laissé de commentaire.BENJAMIN B.
They were extremely helpful we appreciate a doing business with themJohn F.
Le client n'a pas laissé de commentaire.LYMAN L.
Le client n'a pas laissé de commentaire.DERK S.
Le client n'a pas laissé de commentaire.Carol D.
Le client n'a pas laissé de commentaire.James V.
Staff was knowledgeable and helpful and friendlyJohn A.
Le client n'a pas laissé de commentaire.Janett H.
Really friendly people and ready with the equipment I needed.MARK H.
Le client n'a pas laissé de commentaire.Jackie R.
Le client n'a pas laissé de commentaire.Gordon C.
Very helpful employees. Had a good drive to seattle from YumaJOHN I.
Le client n'a pas laissé de commentaire.Juan E.
Outstanding customer serviceJay P.
Good location, very helpful hooking up the equipmentDavid W.
Le client n'a pas laissé de commentaire.katherine G.
Le client n'a pas laissé de commentaire.Kathleen V.
Very nice people. Took care of you. Very helpful.Dennis S.
nothing all went wellMike J.
Good people. Dirty windshield. Using wipers and fluid made it worseClay M.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.William H.
Great folks to deal withRand K.
Le client n'a pas laissé de commentaire.Eric M.
Good all the way around. Wanted 6x12 trailer. None available. Went next size down and compensated with extra day. Did one way. Drop off was good too. Easy. ThanksMICHAEL M.
Le client n'a pas laissé de commentaire.DALLAS M.
Very nice people. Courteous and helpful.RICHARD L.
Le client n'a pas laissé de commentaire.james F.
I have rented from this location before and it is by fr the best location not only of U-haul but of any brand.Russell H.
Just make sure you have the right ball hitch. Mine worked but was a little small and rattled the whole trip. Other than that customer service was great.Ezra B.
Le client n'a pas laissé de commentaire.KENNETH C.
All equipment should be clean. Whether its a auto transport , truck or tow behind trailer. Even If its a Auto Transport it should be free of split fluids from a previous rental. Respond only if you agree. Don't Respond if you think it's permissible. Period ! Thank youWally T.
I called and asked to reserve a 6x12 enclosed trailer and was told it would be available that day. I was also told I would receive a phone call the day before to confirm my reservation. The day before I did receive a call however they told me they would only be able to give me a 5x10 enclosed trailer which did not help. My question is what is the point of making a reservation if they are only going to give you whatever is available? Might as well just call the day before instead of trying to plan.Jennifer H.
Our original contract gave us 723 miles. It was cancelled because of all the rigmarole we went through. We gassed up the truck and dropped it off 2 days early. The man at the counter went out, and told us we owed for gas. We told him no, it's where it was when we picked up. He argued, but finally went out and looked again. He did apologize, we were correct. But then, he said we were over on the mileage! By 85 miles. I had reset my car on the way to pick up the truck in Santa Cruz, so I knew how many miles we had driven. It was 708 miles. He then said he didn't know how many miles we had been allotted. So then how could he say we were over? They backed down, making it out to be our fault, and they were kindly letting us get away with the extra miles. All in all it was a very unsavory experience.Joe M.
Le client n'a pas laissé de commentaire.JUDY P.
Double check trailer ball locking system.Jerome K.
The lady who helped us was initially rude when we walked in. Appeared as if she just didn't want to be there. Very short but did do a walk around inspection with us on the vehicle although vehicle was very dirty on the exterior.ANNA A.
Equipment is kept in a dirt lot. Not good for people that take good care of their vehicle. Would you like to drive into a dirt lot ?Wally T.
Great location best in Yuma!Ryan M.
Le client n'a pas laissé de commentaire.Shirley J.
Le client n'a pas laissé de commentaire.Louis T.
Le client n'a pas laissé de commentaire.LEO W.
We'll run locationMatthew V.
The truck had very bad windshield wipers...found out halfway thru the trip. Also the front alignment was bad.Michael P.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.Harold W.
Need paved parking spaces instead of dirtRuben M.
Five star experience!JEFF B.
They were very polite and knowledgeableDANNY T.
Le client n'a pas laissé de commentaire.JEFF B.
Darcy was very kind and helped us figure out our move. Keep up her good attitude and helpfulness.Pierre B.
Le client n'a pas laissé de commentaire.dennis B.
Person behind counter didn't know what should be done with keyDAVID J.
Top notch customer serviceRick H.
Always the best customer service at PackratsWILLIAM G.
Le client n'a pas laissé de commentaire.Ellen N.
Outstanding customer service! They performed a light check and my signal lights on the trailer were not working. They helped me figure out which fuse it was and replace it before I left!James H.
Le client n'a pas laissé de commentaire.john C.
Nothing Darcy was friendly informative and easy instructions.David T.
Great people.Ron M.
Le client n'a pas laissé de commentaire.Susan L.
Le client n'a pas laissé de commentaire.Art J.
Le client n'a pas laissé de commentaire.Kim H.
Le client n'a pas laissé de commentaire.Chris T.
Le client n'a pas laissé de commentaire.ANTONIO T.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Jerome K.
Le client n'a pas laissé de commentaire.JEFF B.
Excellent location.kenneth R.
Equipment was VERY dirty with misc. debre, metal shavings, chips, etc. The business completed sweeping out the trailer, but didn't wash off the splattered soil. When I left the business, the equipment performed flawlessly.Robert S.
Darcy was much more helpful than the location that we used in February.Donald C.
Le client n'a pas laissé de commentaire.Jay W.
??. Can't think of a thing!David S.
Le client n'a pas laissé de commentaire.Lowell L.
Le client n'a pas laissé de commentaire.Horacio G.
Le client n'a pas laissé de commentaire.Sheila W.
Le client n'a pas laissé de commentaire.Charles A.
Le client n'a pas laissé de commentaire.THERESA M.
Fast, Efficient, Friendly, Great experience.Michael Y.
Le client n'a pas laissé de commentaire.Juan M.
There is nothing you guys could do to make it any easier or better. You guys by far are the most friendly U-Haul in all of YumaMargaret H.
Excellent customer service. Very friendlyTruman H.
Equip had "some" rust spots and "scuffed" decals, but overall looked good and functioned as advertised.Robert S.
Le client n'a pas laissé de commentaire.Melody W.
The owners at this location are amazing! They are a pleasure to deal with!Helping H.
The place was very nice and the customer service was excellent!Michele W.
Le client n'a pas laissé de commentaire.Jason N.