Le client n'a pas laissé de commentaire.
Chester Yancey
Customer Reviews for Packrats Mail N More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service.
Jack LivelyThis was a great experience. I received the best treatment by knowledgeable people who give 100 % in customer satisfaction. Merci.
Jersahid LopezThe key thing kinda sucks and It was a little hard to put the keys in. And maybe let you know where to return equipment and where the location is. I had to look for it . Other then that good!
Mikki PreuttGreat customer service was provided by Marina
JEFF MANGISThese people have horrible people skills. They are curt, poor communicators and defensive. I hate that they are the closest Uhaul. I've had to use them twice and I can't stand going I there.
Todd ProulxVery good
Edwin LeNothing. It was perfect
Jo Goodson-PrinceStop advertising for $19,95 per day when we are forced to pay another $11 per day for insurance. Your price is $31 per day plus miles.
clayton plourdea trailer jack would be nice
Theda Shaulisgreat family owned and run business.
Ronald DaubsGreat service
Linda HastingsThis was a fantastic option. I could walk to the pick up location, use vehicle for a few hours, take it back, walk home all so easy. Taking a photo of damages not obvious on the current photos was a challenge as weak internet in that area. Could pose a problem if new photos did not upload properly.
DENISE Newmanthe charge was significantly more than quoted for a one way trip
Richard KelmI had to extend rental. They where very accommodating
Christy AdamsNothing that I could see, everything there was good.
Robert DuranExcellent customer service!
HECTOR PEREZSmall local place with added duty and responsibilities and not enough personnel. Had to leave equipment and later received an email with close out worried I would get overcharged.
Jaime SumayaShe was fast and efficient. The rental process was done before I knew it!
DARCY HAWESExcellent service à la clientèle
Art AbeytaI received the best of service upon returning my rental at this location.
Larry WashingtonThey made the return easy Nice people
Donald Tsukamakigreat service and equipment was perfect for my towing needs, thank you very much.
HECTOR PEREZNo improvement, this business was very thorough and very friendly. There a great group of employees.
Robert DuranThe ladies at the counter were great, very helpful and friendly.
Josefina SouthThis location is very convenient, the people are very friendly and helpful.
Robert HuffClose and easy to access.
Patrick GeorgeGood customer service, keep it up.
Robert StinsonAwesome people
Rose Deckwauncluttered entry, friendly people, great customer service. excellent location.
ronald daubsGet rid of the people who have the contract. Never been treated so rudely and it's not the first time! Will never use that location ever again!
Carl HaneyAll fine
Cesar MorenoThey were absolutely RUDE and they charged me for being late when I got a flat tire and called a half hour before my time was up and they said it was no problem just to return the vehicle before 9am and there would be no extra charge, I had it back within the hour after I fixed my tire and they still charged me. They put double on my credit card than agreed and never even called to talk about why. I think mostly the disregard for any kind of compassion or the fact that I am 8 months pregnant and had to change a tire alone was disconcerting and the manor that they spoke to and looked down their noses at me was just rude and I will never ever go there again and will be sure to let everyone I know the way I was treated was terrible and unprofessional. I am not holding it against U-Haul as a company but pack rats is one of the worst customer service businesses I have ever dealt with and it's sad that they still continue doing people this way and get away with it. I'm very disappointed in that entire experience.
Miranda Arnoldgreat customer service.
ronald daubsNothing! PakRats Mail n More on Foothills Rd. Is by far one of the best customer friendly businesses I have experienced.
Dennis DurbinAll very well
Cesar MorenoThese ladies went over and beyond in customer service!!! This was a hard time for me and they were so kind and helpful!!!
Moriah DearbornAllow the use of Debit cards for vans/Pickup trucks, as you do for local box truck rentals, I would rent a van or pickup monthly for 1 to 2 days minimum, yet Uhaul refuses to be creative enough to figure a way to serve the poorman who could benefit from such a change in policy Dennis Durbin
Dennis DurbinNew wiper blades
Timothy ClemonsDuh, hose the road salt and dirt off the trailer before renting it to the next customer.
Art BrasherEVERYTHING DONE PROFESSIONALLY
Frankie HernandezEverything was excellent, great job you're doing
JOHN WALTERSThe equipment worked perfectly and customer service was excellent as always.
CARL VERGEVery efficient when we picked it up and dropped it off. I would highly recommend this location.
MARK FITZGERALDOutside of trailer was very dirty.
GLENN LAWSGreat location, lots of options and very friendly staff. Merci.
Brad SchumacherThe location did not explain the agreement or inform of us of the 24hr assistance.
Nicole BarncastleThey really need some training on how to talk to customers.
Todd Proulx