Le client n'a pas laissé de commentaire.
Michelle T.
Customer Reviews for Pak Mail Pembroke Pines
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The vehicle was too old. I was charged extra mileage. Friendly service at the desk was the best part!
Ramon C.Everyone was so helpful
Doris W.Great and friendly customer service, new car!
Stanislav Y.Great service from location my only issue is with the rear door mechanism failing in middle of using truck. The door broke upon arriving to move destination. Could not secure cargo so I had to find other arrangements. Truck was useless at that point and had to drive back to rental location with door open.
Howard N.Everything was excellent. Thank you. Definitely I will recommend this store
Rustam I.I cleaned the truck for an hour, mopped the back and left it clean but the store clerk charged me $25 for a cleaning fee. I've rented trucks from U-Haul for over 20 years and I have never ever been charged a cleaning fee. This is unprofessional and unacceptable.
SHANE ANTHONY L.N.D.
Luis D.Wry friendly and explained everything well. The truck was clean and ran great. Perfect for our moving needs.
DONALD S.Rental was perfect
Eric F.Thanks for everything excelente services
Zamir P.Friendly and professional staff. Excellent service à la clientèle.
Vanessa W.Customer service was great
ANDREW J.Wonderful customer service and very kind family business.
DEBRA S.Good service, they received the truck and very friendly talk
JOEL M.I had a very dificult time closing the contract and I had to return to the site next morning where it was closed by the store Manager. I was not able to upload a photo taken while walking through the closing app. Out of the app I caould take many photos but the app does not allow to upload them
Elias P.The floor of the vehicle under the driver's seat was full of water (perhaps rainwater?). The vehicle ran very well and I found it satisfactory.
Fernando B.Top-notch customer service! They took the time to carefully explain all the details of my rental, and provided a very clean, and well-maintained box truck for my move. I would definitely use their services again!
SANTIAGO T.Very friendly and extremely helpful! This location is awesome!
LUBOV N.Absolute impeccable customer service Very clean equipment Will rent again for sure!!!!!! Thank you pak mail n uhaul
VENANTIUS C.Very simple and friendly service. Fortement recommandé!
Sean D.The truck should be full of gas at pick up
Claudio N.Wonderful experience
Patrick T.Excellent services. Thank you.
Justine D.Jorge was very helpful and professional.
Scarlet A.Continue your good service
MICHAEL T.None at this time. Prompt service and the representative explained the contract well and provided appropriate information and details.
Deland I.N/a
RENZO B.Thanks for making our rental experience a great one!
JAMIE B.Everything was good!
JACOB C.I highly recommend to visit this location
Alfonso T.Thank you for everything it was wonderful customer service.
Hayreden A.Excellent service provided, highly recommended.
FERNANDO S.I did not like the GMC truck. The cab was very small. I don't know how a tall person would be able to drive this vehicle. I am only 5'4†and didn't have enough leg room.
michelle M.When picking up the car, there is very little oil in the mailbox, which means that you must go to refuel before you can complete the task. Hope to use it more conveniently next time. Very satisfied with other service attitudes, I will recommend to other friends to share.
LINRU G.try to keep the service they're offering now
GUSTAVO B.Excelent Service.
Ediver B.excellent service and attention .. trucks in good condition
gerardo F.Excelente servicio, siempre contamos con su apoyo en todo momento
Astrid R.Was provided conflicting information re return which resulted in a extra $. 61 fee. Contract instructions were contrary to the verbal instructions provided by the satellite representative (UPS) in Pembroke Pines, Fl.
PETER D.Pak mail staff was friendly and helpful; the phone was answered right away so I knew exactly where to park the truck upon my return.
Lisa S.Give all military discounts other than that was great experience
Johnny C.The A/C didn't work on the truck I use, veering else it was great..!! Thanks
EDWIN M.It was great
Marinella R.The guys in the mail pack in charge of the store were super helpful i would recommend this location and will be back for future truck rental
Jonathan M.Rien
Manuel T.Buena atencion.. Gracias
VICTOR P.I was charged for safe move after online I had already refused.
Michael M.Keep up the excellent service..always a pleasure doing business here..
RODERICK B.The drop off location charged me for miles which I was still under the contracted miles alloted for my trip.
Yolanda P.Jorge is just Excellent, he helped me beyond his obligation, cause he didn't have to, but every little trouble I had with u-haul, he made sure he assisted me and made sure till the return that everything was on point and to my best interest 🙃😊 super A+ 5 stars service all along.
Karina E.