Le client n'a pas laissé de commentaire.IAN D.
Customer Reviews for Pak Mail
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pembroke Pines, FL 33029
(184th Ave And Pines Blvd Publix Plaza In Silver Lakes)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Location was closed on Sunday. However customer service over the phone provided great assistance and instructions on how to drop off vehicle.irene A.
Le client n'a pas laissé de commentaire.DANIEL B.
Le client n'a pas laissé de commentaire.IAN D.
Le client n'a pas laissé de commentaire.EDWIN E.
My reservation included a furniture dolly and furniture pads. Neither was in the truck for my 7am pick-up and the store didn't open until 9am. Called U-Haul customer service and was told nothing could be done with the only option being for me to return to the store when it opened in 2 hours. Terrible delay to the start of a move.Roiti S.
Parking feels unsafeMario S.
Le client n'a pas laissé de commentaire.RICKY S.
Le client n'a pas laissé de commentaire.ALEXIS T.
Le client n'a pas laissé de commentaire.JOHN L.
Le client n'a pas laissé de commentaire.CARLOS M.
I was disappointed that I was only notified that the dollies weren't available upon arrival. When I called customer service, they were unable to locate another place that had available inventory.Andrew Z.
Le client n'a pas laissé de commentaire.RAMON B.
Le client n'a pas laissé de commentaire.CARLOS F.
Rented the truck for 7pm. Went there at 6:30pm at 7:20pm I still didnt have my truck because of "verification" I used the 24h pass. Finally got the truck and we realized that the dolly was not there so we could not do our moving! Called Customer Service they told me I would get a free extra day. Then you guys are charging me 2 days. I will do a charge back if I dont hear from you todayVanick H.
Le client n'a pas laissé de commentaire.Hector S.
Clean the truck thoroughly. It was a mess.and ended dirty ingredients and putting dust all over.my boxes. A cleaning fee should have been levied to the previous customer. Truck should be clean before I rent it. If I could find another location on short notice I would leave this one. The store clerk tried her best to sweep it before I used but the person used cement and cement dust is hard to simply sweep away. Dust everywhere. In cabin, on handles, and inside of truck.Emmy N.
Great service as usual best service everWILLIAM S.
Le client n'a pas laissé de commentaire.Whitney T.
The personnel at Pak Mail was very helpful but the whole ONLINE NO CONTACT THING NEVER WORKED.. so that needs to be easier.. I turned my location on but kept getting an error messageâ€¦ this should be much easierNORMAN M.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.CARLA M.
Prompt efficient serviceDAVID B.
Le client n'a pas laissé de commentaire.NICK A.
Le client n'a pas laissé de commentaire.Damary C.
Site representative was so helpful and pleasant. Unlike a near by site who was very rude and unaccommodating..JOHN B.
Le client n'a pas laissé de commentaire.Rowan T.
This was the worst moving experience ever. Over the past month and a half, I have rented four 26' uhauls to move my family from PA to FL. I knew I needed a 26' truck to move my stuff from storage to my new house in one trip. I used movinghelp.com to secure movers for four hours based on being able to only make one trip. I called and reserved a 26' truck on Monday. When I arrived, they said they only had a 20' truck. This issue cost me an additional 150 $because we had to make two trips. I would NEVER recommend this location again. On another note, the truck was filthy and looks like it had not been cleaned in months (I have pictures).SHAWN H.
Le client n'a pas laissé de commentaire.AARON P.
Great service and quick using online check-in.William L.
My Uhaul agent was fast and efficient. I checked in online but was surprised ho that sped up the process. My agent was pleasant, helpful, and clearly had the skills necessary to get everything hooked up and me on my way. There are no areas for improvement. This was a fast and easy experience.Reginald A.
Le client n'a pas laissé de commentaire.BENJAMIN S.
Everything was easy going.. great staffsâ€¦ welcoming customer service greaT vehiclesSTEVE J.
Le client n'a pas laissé de commentaire.gustavo D.
Very nice staff, efficient and pleasant. Well run business. You can count on them.CHARLESVINCENT C.
open on Sundays :)ANDRE V.
Le client n'a pas laissé de commentaire.JEAN-MARIE R.
Le client n'a pas laissé de commentaire.Donna A.
Le client n'a pas laissé de commentaire.RAND S.
The lady at the desk provided great customer service.JOSE O.
Le client n'a pas laissé de commentaire.MICHAEL A.
Today i rented a van from U-haul . Originally , it was uneventful and smooth. As I begin to load the van , I saw a small roach appear from underneath the front seat . I killed it , discarded it and begin to load my belongings. All of a sudden , I saw two more and killed them . At this point , I didn't even want to load the vehicle scared that more would appear or worse they would attach to my belongings and enter my home . I then had to remove what I had already put in and attempt to inspect the van carefully with hopes of not finding one . I couldn't even go back and complain because I was already on a time constraint and this delayed me even more. These cars should be cleaned after each use and if they see one insect then it needs to be fumigated . I could not have been the first to see one in the short amount of time that I had it . Most of these vans are used for transportation of items to and from homes , so I am disappointed in the cleanliness of this Uhaul van especially in times like this .CHRISTOPHER P.
Le client n'a pas laissé de commentaire.Juan V.
Le client n'a pas laissé de commentaire.FRANCISCO H.
Le client n'a pas laissé de commentaire.COLIN I.
Gran servicio y cortesia.RUBEN V.
Very friendly and helpfulRICHARD K.
Cab of truck was dirty on the floor, Truck could use a maintenance review as the brakes squeaked terribly & the steering wheel shook (maybe tires are out of balance)... But overall was a good rental experience.SCOTT S.
Le client n'a pas laissé de commentaire.VICTOR A.
Le client n'a pas laissé de commentaire.Edmond K.
Le client n'a pas laissé de commentaire.PIEDAD I.
The owner Lyeden was very nice and helpful !ALCIDES B.
You May wanna put promotional items free to take for the customer to increase publizity :)ERIK L.
Le client n'a pas laissé de commentaire.Roy S.
The service in this location is quick and seamless, while at the same time offering good rates in the trucks.RUBEN P.
Nothing. Just repeat existing service.VICTOR L.
Le client n'a pas laissé de commentaire.LANDER Z.
Le client n'a pas laissé de commentaire.IAN D.
Good friendly service.ARMANDO R.
Second check rentals inside and out before renting them to customers.VALERIE S.
Le client n'a pas laissé de commentaire.GERARDO L.
Le client n'a pas laissé de commentaire.ROBERT R.
Le client n'a pas laissé de commentaire.RYAN G.
Very quick and efficient. ThanksJUSTIN B.
Le client n'a pas laissé de commentaire.STEPHEN M.
Customer service was excellent! And the vehicle was in great shape. The only disappointment was that U-Haul has STILL not provided this location with a replacement regular handtruck, and the appliance handtruck made the move more tedious. I had to borrow a neighbor's handtruck to make the move go more quickly.ROBERT R.
very friendly and great serviceP362896581470 P.
very service , and attentionJORGE R.
Le client n'a pas laissé de commentaire.Troy W.
The customer service was excellent at this location, the young lady was personable and to the point. Honestly this was one of the fastest U-haul transactions I have had in years. This was greatly appreciated as time was a factor that day. Convenient and close to where I needed the Van to be.SEAN R.
Le client n'a pas laissé de commentaire.Onajite O.
Le client n'a pas laissé de commentaire.richard C.
Le client n'a pas laissé de commentaire.Cristian S.
Le client n'a pas laissé de commentaire.Javier G.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Rosie C.
Le client n'a pas laissé de commentaire.Doris O.
Le client n'a pas laissé de commentaire.Sergio S.
Le client n'a pas laissé de commentaire.Darrell W.
Le client n'a pas laissé de commentaire.LISA W.
Le client n'a pas laissé de commentaire.lejo P.
Le client n'a pas laissé de commentaire.CRISTINA M.
Le client n'a pas laissé de commentaire.Michelle T.
Le client n'a pas laissé de commentaire.Jorge C.
Le client n'a pas laissé de commentaire.ALICIA P.
Le client n'a pas laissé de commentaire.Veronica C.
I was treated very nicely by the staff.Brad S.
My reservation was for 8 but the location didn't open until 9. Should be clear on the hours before confirming a reservation.Jennifer M.
Le client n'a pas laissé de commentaire.keith B.
great service, when returning the truck is contactless just drop off the key answer and submit photos on the website from your phone. easy.bethania S.
The engine light came on during our return trip. I will inform pak mail too. ThanksCRISTINA M.
Awesome experience!Natalie B.
Employee forced me to hookup the heavy trailer by myself and would not assist me. I injured my back very badly and am now bedridden.Daniel C.
Le client n'a pas laissé de commentaire.AGUSTIN F.
Attention âï¸âï¸âï¸âï¸âï¸Luar G.
Le client n'a pas laissé de commentaire.Emilio P.
Le client n'a pas laissé de commentaire.emilio F.
Difficult to find the trucks when the office is closedJoseph N.
The girl handling my reservation never discussed the details of my rental. I had to ask how much was my charges. She just gave me the keys and explained where to drop it off. Customer service is definitely in need in this location.elizabeth G.