Évaluations des clients Pak Mail

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pak Mail

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Troy W.
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Le client n'a pas laissé de commentaire.

SEAN R.
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The customer service was excellent at this location, the young lady was personable and to the point. Honestly this was one of the fastest U-haul transactions I have had in years. This was greatly appreciated as time was a factor that day. Convenient and close to where I needed the Van to be.

Onajite O.
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Le client n'a pas laissé de commentaire.

richard C.
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Le client n'a pas laissé de commentaire.

Cristian S.
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Le client n'a pas laissé de commentaire.

Javier G.
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Le client n'a pas laissé de commentaire.

Michael D.
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Le client n'a pas laissé de commentaire.

Rosie C.
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Le client n'a pas laissé de commentaire.

Doris O.
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Le client n'a pas laissé de commentaire.

Sergio S.
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Le client n'a pas laissé de commentaire.

Darrell W.
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Le client n'a pas laissé de commentaire.

LISA W.
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Le client n'a pas laissé de commentaire.

lejo P.
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Le client n'a pas laissé de commentaire.

CRISTINA M.
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Le client n'a pas laissé de commentaire.

Michelle T.
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Le client n'a pas laissé de commentaire.

Jorge C.
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Le client n'a pas laissé de commentaire.

ALICIA P.
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Le client n'a pas laissé de commentaire.

Veronica C.
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Le client n'a pas laissé de commentaire.

Brad S.
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I was treated very nicely by the staff.

Jennifer M.
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My reservation was for 8 but the location didn't open until 9. Should be clear on the hours before confirming a reservation.

keith B.
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Le client n'a pas laissé de commentaire.

bethania S.
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great service, when returning the truck is contactless just drop off the key answer and submit photos on the website from your phone. easy.

CRISTINA M.
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The engine light came on during our return trip. I will inform pak mail too. Thanks

Natalie B.
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Awesome experience!

Daniel C.
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Employee forced me to hookup the heavy trailer by myself and would not assist me. I injured my back very badly and am now bedridden.

AGUSTIN F.
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Le client n'a pas laissé de commentaire.

Luar G.
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Attention ⭐️⭐️⭐️⭐️⭐️

Emilio P.
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Le client n'a pas laissé de commentaire.

emilio F.
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Le client n'a pas laissé de commentaire.

Joseph N.
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Difficult to find the trucks when the office is closed

elizabeth G.
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The girl handling my reservation never discussed the details of my rental. I had to ask how much was my charges. She just gave me the keys and explained where to drop it off. Customer service is definitely in need in this location.

Marie T.
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friendly & helpful staff.....will always use this location

Wey-tu M.
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I didn't get my moving pads. There were 2 in the truck

Annette C.
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Le client n'a pas laissé de commentaire.

Luis G.
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The truck was dirty, furniture cart not available even with reservation. Reserved furniture pads and truck only had two smelly pads. The store opened late and I was half an hour late to meet the Uhaul Movers. The store had no vinyl wrapping which was an inconvenience.

Anel B.
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The uhual driver door is broke u need to enter through the passenger door then the head lights do not work terrible dangerous night driving only half the move could be done then the furniture mover I reserved was not available. This was a terrible experience and although I've used uhual Manu times before I will never ever use your services or recommend your services ever again.

Michelle D.
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Le client n'a pas laissé de commentaire.

Richard F.
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Le client n'a pas laissé de commentaire.

Juan H.
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Le client n'a pas laissé de commentaire.

francis M.
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Le client n'a pas laissé de commentaire.

jose L.
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Le client n'a pas laissé de commentaire.

ROBERT H.
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Le client n'a pas laissé de commentaire.

Darrell W.
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Le client n'a pas laissé de commentaire.

eric C.
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Friendly and professional. Excellent service from staff.

deanna H.
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The Mileage on the truck read 9 extra miles than what was written on the Mileage out portion of the contract. I immediately told the clerk and they corrected it on the end. Other than that, I had a great experience.

NELSON C.
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Customer service is bad! There are too many other uhaul rentals nearby to be having to put up these people attitude. They were rude, unhelpful and disorganized. Billed me wrong amount of money

Anis H.
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Le client n'a pas laissé de commentaire.

Scott S.
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Le client n'a pas laissé de commentaire.

Henrique M.
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The order was incomplete, the gas tank was empty even though at the check-in it was saying 1/4 tank. It was missing key tools for the large two loads move: missing two hand dollies, one furniture dolly and two dozen of furniture pads. There where only 6 pads thrown on the floor inside the truck, all messed up. I've returned all 6 of them clean and folded. The instructions where the truck was wasnt clear until I decided to start the check-in without seeing the truck at the parking lot. There should be an advance notice that the truck is parked in the back of the building. I will not recommend that location to anyone.

Bradenton T.
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The A/C only works on Max. Any other setting blows hot air.

Jo Ann L.
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Check equipment before renting. This was the second time that the van I rented had a low tire and I had to turn it back in and wait for a new contract and other equipment

Adolph R M.
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No dolly/ hand truck -claim they didn't have one available, even though we reserved it. Made the move very difficult. And, you still billed me for it! Please credit us for it.

Julissa F.
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Le client n'a pas laissé de commentaire.

cedric J.
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Le client n'a pas laissé de commentaire.

Eugenio B.
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Le client n'a pas laissé de commentaire.

Joseph S.
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Le client n'a pas laissé de commentaire.

Yaoska B.
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Le client n'a pas laissé de commentaire.

EDUARDO P.
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This location i for me the best the ladies that work there are very kind and helpful.

Toni H.
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I requested the truck for 630am but couldn't pick up until 9am. The first truck they gave me had a check engine light on. The 20' truck was not clean in the bed of the truck.

Luar G.
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Excelente service!!

Michael C.
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Drop off simple and easy. Service associate was very kind and polite.

MICHAEL D.
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Le client n'a pas laissé de commentaire.

Raymond O.
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Great service!

DAVID D.
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Great customer service everything was fast and easy.

ronald H.
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Le client n'a pas laissé de commentaire.

beverly H.
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Le client n'a pas laissé de commentaire.

Josue M.
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Le client n'a pas laissé de commentaire.

Erapel D.
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Le client n'a pas laissé de commentaire.

Gerardo E.
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Le client n'a pas laissé de commentaire.

Keren P.
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I traveled 27 miles with the van. I put $5.00 of gas before returning it, which put it back to the amount of gas it had when I picked it up... which was not even close to full. I took a picture as proof. And then I was charged for $6.00 more of fuel. Really? So it took $11 of fuel to travel 27 miles??? That is 2.5 miles to the gallon. Not even eighteen wheelers get that shitty a mileage. I HATE being robbed. It's not about the $6. It's the principle. I will NEVER AGAIN rent a Uhaul truck. Not ever. $6 just cost you a customer for life. Can't wait to write a review on Yelp and Google so I can cost you lots more customers.

Ian D.
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Le client n'a pas laissé de commentaire.

Nigel H.
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Staff very friendly and helpful

Kevin M.
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Le client n'a pas laissé de commentaire.

DANIEL F.
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Car Trailer had a damaged electrical connector.

ALEX Y.
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Truck had bad vibration between 30 - 40 mph TIRES bad brake vibration Front brake rotors warpped

alfred M.
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Le client n'a pas laissé de commentaire.

Jeffrey B.
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Le client n'a pas laissé de commentaire.

ALEX Y.
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Truck was very dirty inside black soil

MANUEL E.
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Le client n'a pas laissé de commentaire.

Jean R.
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Excellent service, clean trucks, very convenient location. I highly recommend!

PRUDENCE M.
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The Vehicle was clean overall but there was animal hair on the seats I wish they vacuumed it before renting it out.

Richard L.
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Laken was wonderful.

edouard Y.
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Le client n'a pas laissé de commentaire.

Richard L.
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Le client n'a pas laissé de commentaire.

Piedad C.
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Easy and efficient.

Saad M.
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Vans back tire was flat. And wouldnt fill air in it for some reason. I ended up spending money which i never got back.

Mario M.
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Great customer service.

Jeffrey S.
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Le client n'a pas laissé de commentaire.

Anuja P.
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Give a quick overview of uhaul vehicle

Francisco D.
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Le client n'a pas laissé de commentaire.

JAQUELINE G.
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People very helpful and friendly

Angel N.
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The ladies at the Pak Mail were great, but the truck's rear door cables and lock were broken and had to get 3 guys to lift it every time we needed it opened or closed. Also had to rig the rear door open so we would not get decapitated once it came down. The ramp also wound not go back in as the bolts on the left side were out of wack. Was able to fix it after a couple hours of working on it. I was told not to take the truck due to the rear door not opening, but had no choice as I was closing on my house and had to move everything out. I could not waste 2-3 hours driving to and from Pompano to get another truck. There should have been a working truck available at 9:00 AM on my scheduled date. This was unacceptable and extremely unsafe. Angel Nieves (954) 295-2596

Jeffrey S.
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Excellent service every time at this location!

SANDY T.
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Engine Light on Truck was on - didn't realize it because we parked and loaded truck the next morning. Next morning at 5:30am we realized that the light was actually the ENGINE light - in the middle of the turnpike and too close to our location. Had to get to the place as we were on a time schedule. RETURNED the truck ASAP after first drop off still needing to rent another truck from ANOTHER location to finish the JOB the next day. DID NOT use U Haul again - Location was closed at drop off - Unable to notify them. Last time from another location was a tire - Other location very nice and had the issue under control - unfortunately this location was closed SUNDAY so we couldn't notify them. WE paid a full 2 day rental to finish a JOB and only got the JOB partially completed = 1 day WASTED.

Miriam F.
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Excellent experience.

Rafael P.
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Trucks are too old and demanding maintenance.

Ricardo J.
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Le client n'a pas laissé de commentaire.

Teemu P.
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Location itself is fine. It's behind the building with the garbage boxes, but it's fine. Mobile pick-up and drop-off was quite complicated and should be simplified. I did not find the drop-box for the keys and left them inside the trunk where I took them. The App instructed to leave the keys in the drop-box, but there is not one.

JORGE N.
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They had no lock in back of truck and when asked about the second key that was with the truck key they acted like if it was just there until I told them it was for a lock key. Also had hundreds of ants coming out of the driver door window and all over the truck.

George S.
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Nothing. Excellent service

Non reviews have been submitted for this location.

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