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David Ninesling
Customer Reviews for Pakmail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super friendly staff at a very convenient location
Scott GerkeExcellent service à la clientèle
Alberto BarretoThe inside of windshield and side windows were so dirty I had to clean them right away. The van wasn't all that dirty but had blood on the outside of the passenger door. I have pictures.
debrah mcguireThe only glitch was website loading and navigation through out site..
William SalazarVery easy and quick
Walter LundSame great customer service when we dropped it off Key West!
James BurdetteThe owner and employees are an example of how a business should be run in this great country!! Fantastic!
Christopher BradleyThe staff are very professional, an extremely helpful. I've been a customer for a few years now.
CHRISTOPHER RYANI tried changing my drop off location. After speaking to three different offices, corp. local, etc. it was a fail.
Mike BiceHelpful, friendly no stress rental
Felicia VilliersNothing t was a great experience
Richard PIETRUSZKAGreat staff and owners
brian arnoldKey West peeps! Thiscis the UHaul store you should use. I just rented a car trailer to take my BMW up to South Florida for a problem with the convertible top that no one here can fix. I recently had shoulder surgery and was not able to load my car by myself. He allowed his maintenance guy to ride with me to my house 1 mile away to load the car. Old fashioned outstanding service
Barry TracyPakmail is an excellent business and is very professional. Everyone I have worked with at this location has been knowledgeable, proficient and courteous. Not only with our U HAUL rental but also with the many other services they provide. Highly recommend this business!
Cody MooreCan't think of anything. The equipment was ready when promised and worked wonderfully.
Ron ViningChristine & John were efficient and professional, patient and kind.
JAMES RENNERJohn Strong is an outstanding asset to the Uhaul team!!
Robert RomanoffPakmail is always helpful and always has trucks available onetime of pickup.
James DeanWhen you are already providing excellent service their is no need to change.
Portia RichardsonWonderful friendly staff. Helpful in advising size of trucks and insurance.
Janet mooneyThe service was perfect
Rodrigo ManicaPick-up and return was easy; equipment was in good condition.
Edwin RhodesFast Service, good location, easy in/out
Paul HolbertThis location is amazing and always extremely helpful. I wish all your locations were like these people
Michael VickeryPak l Mail key west is the best. Been renting, (as well as shipping services) for years. Local owned and always very friendly and helpful owner and staff.
Rebecca RiosGreat experience with John and his wonderful crew. Quick and easy.
Charles McDonaldProcess is always easy and excellent service
Edward RobertsExcellent as always
Edward RobertsStaff @ Pakmail were so nice & accommodating. I needed to change my day & it was done with no problems.
Lisa ZitoLast steps returning. App last steps were extremely delayed.. almost an hour. Difficulty with location steps.. again extremely delayed.
William SalazarVehicle dirty inside and out. 1/4 tank of gas. Front Drivers tire showed very uneven wear. Vehicle pulled to the right for 1 200 plus mile trip to Centerville Ohio. Showed the issues to the Ohio Uhaul and video of pickup and he stated that was not the practice at his store. He was also replacing tire before letting it back on the road.
tad barnesPersonnel were super helpful! Best Uhaul experince yet!
SAM MC CROSKEYThe staff and location were great. The vehicle needs some work, my wiper blade broke off as I was driving in heavy rain and the sensor warning for the tires was on! The transmission also felt like it was going!
Kevin BurkeExcellent service à la clientèle
Edward RobertsCar 🚘 always smell 👃 dog 🐕
Paul DukensEverything was perfect
WILLIAM ECCLESCool guy, very nice very helpful, but he changed my reservation information to include fewer miles and the incorrect fuel our three door.
WIlliam Hackettvery friendly over the phone!
SILVIA GONZALEZExcellent service and quick pick up process
christopher copelandFriendly staff, great location
Larry BeaverI believe this to be a very professional operatio. Employees are knowledgeable, pleasant and most helpful! Love to rent from there!
DAVID STOFAAlways excellent customer service
Ed Robertseasy to reserve it. pick up and return = flawless.
Bruce HoytI needed a 20 foot box truck on short notice. Pakmail was on it. CSR was professional, effective and efficient. I was out the door and back in 3 hours. Mission accomplished. Thanks Pakmail.
Dan DedeoTires on trailer were worn. And one tire came apart.
Pablo RodriguezNot a thing. I love doing business with them. Very nice, efficient, friendly, and very helpful.
Nancy GriffithsInside the truck was clean. Front window was dirty. Truck needed balance and possibly alignment. Employees were knowledgeable and friendly and that is why I would rent from this location in the future.
Ina PamporovaDidn’t receive my final bill.
robert bettsGreat service
Jose AngelesHuge fan of this location. They were VERY helpful and smiled the whole time. I had Previous experience with Midgaurd and was nervous because Midgaurd is horrible. PakMail is awesome.
JEFFREY TJADENI’ve rented trucks from here a couple of times and always have a great experience.
Danielle Hoytruck had no gas in it. yet i was told to bring it back with 1/4 full. truck had 94000 miles on it and i was traveling close to two thousand miles.
JOHN SIKICHGood busy employees.
Terry ElkinsThese people are fantastic. I have probably rented 10 U-Haul trucks this year. Most of them from Pakmail. They are just amazing people to work with.
Michael Vickery