Le client n'a pas laissé de commentaire.HUMBERTO G.
Customer Reviews for Palomar Valero
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Horrible customer service and unorganized. So many mistakes. They don't provide parking.Jorge L.
Great customer service!MICHAEL P.
Le client n'a pas laissé de commentaire.Shaya N.
Le client n'a pas laissé de commentaire.Orville J.
Le client n'a pas laissé de commentaire.JESSICA D.
Le client n'a pas laissé de commentaire.PAUL G.
Le client n'a pas laissé de commentaire.EDUWIGES M.
Le client n'a pas laissé de commentaire.BRITTANY O.
Friendly staff , they always have what I need!HAKAN N.
Le client n'a pas laissé de commentaire.Michael G.
the truck wasnt'f feillied up all the way, just in case i needed to make long drive, But overall, still 9/10.rodney R.
Le client n'a pas laissé de commentaire.Jhowel M.
I love this place its open late and always niceSUSAN F.
Customer service are perfect thank you.ERIKA P.
Le client n'a pas laissé de commentaire.HUGO C.
I used the minivan and loved itGUADALUPE M.
Dog hair all over in cab areathomas P.
Le client n'a pas laissé de commentaire.Wilson A.
The guys at the gas station/rental counter were very friendly and efficient. Merci!Chad N.
I was given the wrong key to open the trailer. I had to bust open the lock with bolt cutters after driving around town looking for a pair... which made me go over my "allowed" mileage that I ended up having to pay more for. Don't worry, I won't put this on Yelp. Focusing to details will improve this kind of rating. Merci.DAREN C.
Very happy I will use this location again soonPALOMA M.
Le client n'a pas laissé de commentaire.DIANA S.
Please provide dolly when requested. Please do not over charge the customerAnthony S.
Le client n'a pas laissé de commentaire.ANTONIO A.
Le client n'a pas laissé de commentaire.JOSEPH N.
Excellent ans prompt serviceALEJANDRO Z.
Le client n'a pas laissé de commentaire.OSCAR R.
Le client n'a pas laissé de commentaire.DAVID M.
Le client n'a pas laissé de commentaire.MATTHEW B.
Just want to say Chris provided FANTASTIC service he is a real pro at his job!CHRISTOPHER S.
Le client n'a pas laissé de commentaire.RICARDO C.
Le client n'a pas laissé de commentaire.FLORINDA W.
Very fast checked in and checked out, excellent customer service friendly environment.MARIA G.
Great services!Venessa M.
This location is charging 4 times the regular rental price and requiring deposits in upwards of 180 $+. This makes it impossible for a small time self employed person like impossible to do business there. Why they can make uhaul look bad .DAVID T.
Le client n'a pas laissé de commentaire.BRYAN G.
Le client n'a pas laissé de commentaire.OSCAR V.
Le client n'a pas laissé de commentaire.ALISON J.
The representative was very helpful and professional, very fast to provide me the truck I needed, excellent service!FRANCISCO H.
Le client n'a pas laissé de commentaire.ELION B.
Make sure to look vehicle over for dents and dings and take photosMike L.
Le client n'a pas laissé de commentaire.MANUELA R.
The agents were not well trained and gave off the impression that they did not know what they were doing.Elsie W.
Le client n'a pas laissé de commentaire.JASON T.
Everything was good for me and very well organized !JESUS M.
A little more help when I turned the van in would have been nice. But other than that...it was fine. The guy that helped me check it out was greatLORINDA E.
The online experience and experience with the app is horrible. There is a disconnect between the app/online service and the location. Everyone at the location is friendly and helpful, however what was confirmed on my app was not communicated to the location. HORRIBLE.Orlando S.
The location was good and the guy that helped me hook up the trailer was great, very friendly.Eli K.
Le client n'a pas laissé de commentaire.Sonia R.
Everything was great. They were able to accommodate my needs. Able to get me what was needed to get the job done. And very personable customer srvc, which is very important in an industry that is primarily â€œcustomerâ€ based. I do recommend them.Teneil W.
There is no parking allowed on site and I had to park in a sketchy area blocks away. Finding the rental office was awkward as it is inside a gas station. Perhaps the website should clarify this in advance. The staff were friendly but we are in the peak of a pandemic and the staff were not wearing masks. There are plenty of other locations to go to. I would not return to this one.CASEY R.
Le client n'a pas laissé de commentaire.SUHAM G.
Phone system bad, had to get help from over counter. Chris, a representative, made everything go smoothly. Thank you Chris!Henri V.
Le client n'a pas laissé de commentaire.Clark H.
Have a way to show unavailable vehicles on the website I made a reservation for a 20-ft truck only to find out a day later it was not available. I was offered two 10-ft trucks but was lacking another driver.RICHARD R.
The employees were very friendly and helpful. The total process was very quick and easy. Merci.MICHAEL G.
Le client n'a pas laissé de commentaire.ANDRES S.
Le client n'a pas laissé de commentaire.Kerry S.
Nothing. Everything is goodTimothy G.
Always friendly customer service and will always come back to this locationRIVAN Z.
Le client n'a pas laissé de commentaire.JORGE C.
Le client n'a pas laissé de commentaire.Silverio P.
Le client n'a pas laissé de commentaire.john H.
We went prior to renting and was not told that we could reserve for the next day! We were lucky that the size truck we wanted to rent was available!JOSE P.
Too expensive. Unaware of additional taxes! I would consider renting again!DORA P.
Thank you. But I appointed one week ago,the center of San Diego office called me the truck I booked to be unavailable almost one day before. I did know what to do because I got planned to get truck of san Diego from Los Angeles. My plan was mess up. Anyway I finished very well. Your office should tell customer three day before when your schedule will be to be changed. What you Just say we are soory is not enough for us. I paid more money and time. Please let us know minimum three day before with phone and message.BO K.
wrongly informedGina S.
Le client n'a pas laissé de commentaire.Michael S.
I recommend the mobile check in and out as it might the transaction smoother. However, staff was not so friendly and there was a hiccup in the mobile check in. I Almost got charged for cleaning when I filled out the return questionnaire. It asked if the car needed cleaning and I put yes. The van wasn't dirty inside because I tidied up but it looked like it hadn't been washed for weeks so I noted that. Then it added 25 $for cleaning at check out. No amount of regular car wash amounts to that first of all. I disputed the charges and didn't get charged for cleaning after all but this should be corrected in the system. When I tried to bring it up with the receptionist, she told me she couldn't help me and pointed to her boss who wasn't even around for me to talk to. I waited for about 10 min and no boss, no receptionist to help me so I left.Sheree L.
Le client n'a pas laissé de commentaire.Ricardo V.
Le client n'a pas laissé de commentaire.Patrick T.
Le client n'a pas laissé de commentaire.Terry K.
All was fine, nothing to say .JOSEPH M.
everything. is goneJesus G.
Le client n'a pas laissé de commentaire.Fernando A.
Le client n'a pas laissé de commentaire.CORINNE P.
Truck was not clean really ruse employee by the name of jessy would not go back they will call you and call you and tell you to take truck ASAP even when you are being charged for the whole day Manger rude as wellYESENIA B.
Super helpfulNICOLE S.
It was very quick and efficient even though they were not expecting me.Lucy J.
Le client n'a pas laissé de commentaire.DAVID D.
Boss was rude to me when it was a mistake on his end. The mobile app wasn't working and so they switched me to another uhaul. I tried to explain that while he continued to be rude and wanted to put in an amount of gas that was registering for the old reservation. I not only had to move the uhaul again but only yet to show him it was the right amount.Jermany D.
Le client n'a pas laissé de commentaire.PAUL Z.
Le client n'a pas laissé de commentaire.Deborah T.
truck returned in same condition and still charge cleaning fee service poorJorge C.
Very helpful people at this location.William M.
Thanks for everything !JORGE R.
Good customer service. Love the service.MARIA G.
Le client n'a pas laissé de commentaire.MARILUNA D.
Good experienceSUZANNE C.
Le client n'a pas laissé de commentaire.Shawn P.
Le client n'a pas laissé de commentaire.Juan O.
Thanks Joe!MWENGWE M.
Great slurpies as well!KA K.
The gentleman that assisted me was very professional and polite. Great employee.Michael G.
Le client n'a pas laissé de commentaire.LUIS M.