Le client n'a pas laissé de commentaire.
Daniel G
Customer Reviews for Par Mar Store 123
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The truck I rented is a real danger on the road. I was doing about 38 mph and hit a very minor pot hole and both front wheels started shaking violently and I had to slow down quickly in order for it to stop shaking. Take it off the road or fix it.
roger wThe nicest U-Haul store I have ever been in. The personnel went above and beyond. They were friendly and very helpful
Michael RI scheduled to have the 15ft uhaul for 24 hours. I ended up using it for only about 10 hours. The representative at the counter said i would only be charged $60-$70 for in town use and it ended up being $150. I would not advertise low prices for same day use or "in town" rates. $29,95 but were gonna hit you with $.85 cents a mile additional. My charges were not rectified very well. Needs to be better explanation at write up and delivery. As well as return.
Bryan ONothing. Store was clean, equipment was clean and the staff was excellent.
William Csuper nice staff, helped me out with some issues in a timely manner
michael gEverything went well with the rental, customer service and overall. We suddenly had to move my Son out of his apartment due to fire and was able to quickly get it done
crystal cna
Richard MThe software that this location utilizes, which I understand is using nationwide is, perhaps the worst software for a service company that I've ever seen. The check in took longer than actually using the truck. The man who checked the sin, were polite and helpful , but they have poor tools to work with.
mike sLacking furniture rollers needed them
Terrence MGreat staff.
rick pGuy double charged me, wasted my time having to contact banks and other things. His own new employee told him not to do it, we were both telling the guy no not to hit the button.. SO THAT MESSED UP ONE OF MY ACCOUNTS DURING A MOVE. But, i had back up plans and got it done. Then he screwed up the dates. Great job. THEN, we try to turn the trailer in and spend half a day getting bounced around locations, because the woman that I called the night before about the damned dates being wrong took it upon herself to change my turn in location to a place that doesn't want trailers. Finally we find a place that will take it and they were rude as hell, wouldn't answer hot to get the app to work to avoid a "turn in fee". SO GUESS WHO GOT CHARGED more money for a bad time. But wait there is more.. Finally after all this we go to return the actual uhaul truck to the same place we took the trailer. Rude some more, wouldn't help with anything. App doesn't work and charged like 50 more bucks to RETURN YOUR STUPID TRUCK BECAUSE I COULDN'T get your shit app to work at all with any phones we tried. None of your phone people had the power to change anything, they all bounced me to new departments. Screw you guys.
William BGreat service
harry hGentleman who assisted me was very nice and professional
Amber SThanks
Ronald ZHave better rates for mileage.
CLIFFORD NThey are efficient and friendly. They use text messages and links so you can submit your driver's license and credit card ahead of time saving you time at the location. I was very impressed and pleased with my experience. And dropping it off was so quick and easy.
Gregory BLock was frozen and it was very hard to open. The app took for ever and it was 17 degrees outside.
JOSE AJay, the gentleman who helped me, provided excellent customer service. He is clearly an asset to this location. Merci.
grant hHave reserved equipment available. No regular dollies or furniture dollies were available for my reservation, but was given a utility dolly.
Lee L" return equipment" on U-Haul app lacks a lot.. kept trying to show I returned trailer app/my phone slow. Finally showed I returned it/completed .. I guess
mark rExcellent customer service! They go above and beyond!
Charles DThe staff was amazing and the equipment was on site and just what I needed.
ronald mI never received my $73 back for a mileage hold?
Amber MThe guy that is becoming the new store manager is very very ignorant and rude being rude to customers just because they didn't park in the right position in the parking lot,WHAT A JOKE AND THIS IS GONNA BE A STORE MANAGER I SURE WOULDN'T WORK FOR HIM VERY VERY IGNORANT PERSON!!!!
Jason YThe guy on the receiving end was super helpful with unhitching the trailer and getting me safely out of the parking lot in the snow. No complaints!
Ellen RNot a thing
Ronald ZNice clean shop and equipment. Knowledgeable and helpful crew running the place. No complaints from me.
Mary HThe fact I didn't use the equipment and am dealing with extraordinary events and still was charged 3xs the original amount at 200$ dollars shows how greedy And absolutely despicable Uhaul is. I even contacted an agent to assist and all you guys act like no one can do anything it's always up to someone who isn't available at the time. I would strongly recommend a different company. You guys cud give me a price that reassemble what occured
gary SWas might drop off. No complaints but no personal interaction
Eric BNot a thing
Ronald ZVery smooth process -,nice people
Karen WBed of truck had shards of glass on the floor, there were old tie downs hanging from all the walls, and all the blankets were crumpled in the back, two of which were soaking wet and frozen.
ERSKINE RThe clerk reeked of alcohol and was very rude.
nathan hNot a think
Ronald ZCouldn’t ask for guys any easier to deal with
David MEmployees were awful and extremely rude. I was greeted by "what do you want" when I walked in the door. The truck ran but was rattling and shaking all over.
Michael RThe automatic system takes too long and was not easy to use
LaKesha JThe cab was not clean when I received the vehicle
William TWould recommend considering uhaul rental is convenient, but customer service was zero. Man was very unprofessional and lacking interpersonal skills. Very uncomfortable. I have used this location before a while back and there was a lady working and she was beyond helpful, as well as very kind.
joe bBetter explanation of the cost of renting.
ERIC OPore guy at the counter was having a ruff day he was super nice and helpful
brittany pAucun
Lisa HNothing. Did great. Parking is easily accessible. Truck ready. All good.
Julia rThe gentlemen at the front desk made us wait for a long time all we wanted was to be checkout he served all the Custmers behind us that were white & we were the first one in line and he attended us last. That was very rude to have us wait last and we didn't want a receipt and he didn't say anything after checking our Uhaul he just quickly served all the white folks behind us I won't be coming there for service if this is the type of rude treatment I will get also the truck they gave us was dirty and in terrible Maintance condition it was leaking oil and the steering wheel was making loud noises as we were on the loud it would be loud and cranking … smh who know all the issues that Uhaul truck had putting people safety on the line
JAMES CGood rental experience!
James JAgain easy and quick
Ronald ZWe dropped the truck off on a Sunday and they were closed. It would have been nice if they were open on Sunday.
Janice FThe staff was very helpful !
brian s