Le client n'a pas laissé de commentaire.
Gurmohan S
Customer Reviews for Pari's Mount Pleasant Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
very poor service by convenience store owner. Didn't give the dolly and he hasn't no puntuality.without having a reason he was trying to take more money from me. not recommending this store to anyone.
Naullage SUhaul Mt. Pleasant Brampton is a convenience store and operates as such. Uhaul Main St. Brampton was not helpful when no vehicle was available. Phoenix office accepted credit card and booked us to rent vehicle at Mt. Who had no notice of our booking. One hour there before our departure. Rigid inflexible reqirement to return the single vehicle which this location parks in a back lane. Why are they in business? I doubt that our city zoning allows this.
William DPoor customer service does not value customer time rude behaviour
Jatana NThey are charging for estimated kilometres because nobody rent out their truck so they try to make money from a single person by charging them extra
JASHANPREET SI got the truck almost an hour late due to website not being accessible. The store guy kept on calling me every minute even after mentioning that I'll be delayed by more than an hour. Even after opting for mobile pick up, the keys had to be collected & dropped at the store.
SACHIN KExcellent service à la clientèle.
Christine LThis was not a full service U-Haul location. As a result the time to check out and check in a vehicle were long. The cab of the truck was not cleaned and smelled of smoke. I dealt with this location die to the convenience to pick up the truck, but your full service locations are much better.
Scott GI was charged twice for safe move insurance and truck rental, saying that I kept the truck for 21 hours, which was wrong. I returned the truck in less than 5 hours hours. Then I have to message and email to U-Haul to refund my money. Receipt was also received late as store forgot to process my return of truck. So all in all very bad administrative experience. But truck was in good condition and was neat. My advice check your receipt 2-3 times as they keep your card details and charge incorrectly .
Saket KN.D.
Daniel OPricing could be better
Dan KRepersentative put 1 extra mile then what I used, He forced us to put extra fuel then what we recieved truck with, even I showed him all the proofs I still have those proofs, but he was rude about it.
Navjot SExcellent
HARNEK SToo much to say but I am bad at typing
Gaurav PI actually paid the fuel price at 2 CAD per litre, and then the location owner show the frustration like why you have not filled the tank till the mark that is given. Very pathetic services.
Naresh VLady working at this location was very rude not helpful not a good place for renting a truck they force you to come n return truck even you want to keep and pay them for extra
Vikas PThe person who dealt with me was very helpful . God bless them
Shine LGas charges are a bomb @ $1,76 per mile. I wish there was a consideration in this regard.
RAHUL SThis guy was really misbehaving.I will never ever visit this place for u-haul.I will not suggest my friends as well. i don’t understand how can a person with no customer service be at the counter giving me really hard time
Parminder SHe was telling something and doing something.worst customer service.
John TEverything was perfect, U haul is like a friend who helped when needed. Thanks a lot.
jaykishan PDriving was smooth, everything was perfect.
GURPREET SIssues with software caused a 45 minute delay for me to pickup my truck.
SHATHVEEKAN TGreat service. Fast and easy.
MELISSa WPick up was as good as a Uhaul location. Received a call from the owner about someone else's review "Michael". We didn't have any issues with our pick up or drop off.
ARPAD MKeys were given to me very late due to an 'unknown' system issue. Convenience store clerk had me waiting over half an hour before getting the keys and when returning. This took away some of my time to return the truck on time and was charged a double rental fee. Convenience store clerk was not knowledgeable with the U-Haul system and was always on the phone. I was also charged twice on my debit (at the store) and credit card online for this rental with extra charges that should have not been applicable. There was also no windshield washer fluid and expected to pay extra fuel missed by a tick. Do not recommend!
Michael NNot a friendly experience with the Uhaul location.
Adarsh TI had my booking for 9 am to pick up, but the store owner came at 10 am. I had to wait outside their shop in this cold weather for an hour. And when I confronted here for the inconvenience she told me that, u haul website showed the wrong timings for pick up. I had my appointments according to my set schedule and because i got the truck an hour late I couldn't finish up my work on time.
Gurshishan Acharges are too much i would not go there anymore , compare to others
Rameshan PRien
WAYNE E1.customer service call centre was pathetic 2.I don’t think people have one to two hours to talk to an agent 3.Recommended to have the fuel type sticker on dashboard or gas tank
SHESHUKUMAR AIt all good and experience was also good
AMANDEEP SThere is so much dust inside of the van, seat and steering is not clean. Dust coming from AC went. Parking is so tiny and hard to park. Thx
VINAY CThe truck was very stinky. Store had given me air freshener.. I washed vehicle with plain water hose before I used…Yet it didn't help…Had vomiting sensation throughout the day!!
NAGENDRA SAucun
JOHN FFloor in the cab of the van could've been cleaned, but it was an excellent rental experience other than that. I wouldn't hesitate to rent again from here.
Christopher SThe billing was not proper. We booked for some thing but the data saved something else. The agent at the location seems greedy. Billing was not transparent.
PRANEETH KThe vehicle was NOT clean, we are in a pandemic! Disgusting state of the van. I had to walk to the vehicle then it on myself etc. I didn't get the chance to do a walk around of the vehicle. The gas WAS lower than what they said it was and I HAD to pay to refill it to where they said as there is no proof that gas was below what they said. Never will I borrow a Uhaul from a variety store again. Disgusting experience.
Cassandra BA key box was located outside the store and I suppose it was gor the customer to drop the keys incase he comes after the store is closed, however the store owner siad to avail that key dropping facility would be for $20 which was surprising to me and failed to understand why should it be infact charged as it should be free of cost. Never saw anywhere that dropping the keys in keybox is a chargable servie. STRANGE.!!!
RAVINDRA RA better sign in and customer service.
UGOCHUKWUR RTrain your worker (Kim) to understand the U-haul system and learn good customer service skills please. She is EXTREMELY disrespectful and RUDE.
naomi bI was trying to look for fuel estimate , didn't find anywhere. End up putting more fuel for nothing.
Kartik DHi, I really recommend this location. They were very professional and very genuine. I am very happy with service and would definitely go there again if needed. Thanks,
hussain aLocation should not be a small convenience store and your business should be handled by your own people.
Amato DWas repeatedly told that location hours were 10-6 and that they had to open early to accommodate my 9am booking. Very slow process. When I informed them that the furniture pads I had booked were not in the truck, was simply told that they did not show in the booking despite the email I had confirming. Needless repetition of instructions. Not sure if it was because I was a single woman but quite condescending. Owner did keep offering me complimentary coffee however.Not what I was expecting. Whole experience was very sketchy. Not a location I would recommend.
Susete BThe owner was helpful and very personable
Raymond B1. The form / contract filled to do a mobile checkout online was completely ignored, and its preferences completely ignored. 2. I was overcharged for insurance protection that i never selected at the time of signup. 3. Man serving at pari's convenience was rude on the phone when asked for clarification on the over charges. Overall the experience was unsatisfactory. No sense of customer service, poor execution. Be ready for lots of miss information and computer crashes accompanied with longer wait time at the counter. The person treats you like you're there to rob him and damage the vehicle. I'd never go back again.
Yasir K