Customer Reviews for Parker Feed & Western Supply
(U-Haul Neighborhood Dealer)

1 656 évaluations

10203 Parker Rd   Parker, CO 80134

(303) 840-1055

Heures d’ouverture

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(303) 840-1055

10203 Parker Rd
Parker, CO 80134

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The staff at this location were so kind and helpful. They took my stressful day and made me feel I can do this !! Even the customers were amazing . I would like to thank them all so very much and I would like to thank my anonymous person who paid for my rental . Hands down best customer service I received in a long time.

Brenda M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM R. 
Évaluation :
3

UHaul's system was down so we could not rent our truck as scheduled. Had to come back three hours later. There should be a way to manually move forward when the system is down.

Andrea J. 
Évaluation :
5

Nothing everything went well and customer service was great

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vonna G. 
Évaluation :
5

Parker Feed employee was very helpful!

Lewis I. 
Évaluation :
3

Such an extensive pick up process. We were waiting for 45 minutes while the pickup was"approved". Maybe the alternate contact verification can be done prior to the pickup time so it doesn't have to be done in real time. It put us behind on our moving time. Also it didn't tell us the exact location to pick up the truck until it was approved so we had to figure out how to get to the back of the building

Amy S. 
Évaluation :
2

It took better than 30 minutes to go through the myriad of steps on the app….it was a pain. Sitting in the cold in your car trying to type everything on a cell phone. Home Depot or Lowe's will probably get my business the next time I need a vehicle to haul something.

Sherry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen B. 
Évaluation :
3

when I pickup the trailer, it was absolutely filthy! The trailer functioned fine but I was disappointed on how dirty ( inside and out) it was.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina S. 
Évaluation :
5

Rich in Parker Co, went way above and beyond!! He met me early at the pick up spot so that I could get on the the road in front of a severe winter storm! It was much appreciated THANK YOU Rich!

Jence A. 
Évaluation :
5

Everyone was friendly and knowledgeable at this location. I will definitely come back for future rentals.

Michael V. 
Évaluation :
5

Very fast and even unhooked the trailer up for me. In and out in less than 5 minutes.

Derek A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn K. 
Évaluation :
5

Matt and Tom were very helpful with the return process. I explained the problems I had with the truck, and they suggested I contact U-Haul directly and let them know of these issues firsthand.

george T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

Nothing, everything was smooth and easy

Caroline M. 
Évaluation :
3

No one focus on customer satisfaction

Brett R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandra R. 
Évaluation :
3

I wasn't a huge fan of the location due to space constraints. Otherwise, the area and location was clean. Employees were friendly.

BRYAN W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vladimir A. 
Évaluation :
5

Great people and great location

Samuel H. 
Évaluation :
5

Overall good experience and great customer service. Didn't like that u-haul doesn't grant a credit for over filling with gas, but difficult to estimate these things on long distance move.

Samuel H. 
Évaluation :
5

Tom and his team were helpful, knowledgeable and friendly

Scott J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bettina B. 
Évaluation :
5

The cab was extremely dirty with pet hair, candy wrappers and dry liquids.

Oscar J. 
Évaluation :
3

There are hidden fees that aren't discussed and I ended up paying about $10 more than my bill should have been.

Patrice B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kimberly S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon C. 
Évaluation :
5

Nothing i that i can think of really they were very accomodating. i needed a bit more time with the truck to get my things moved out . And YouTube, they're not being any reservations right after me. At that time they were able to accommodate giving me the extra time. I needed to get the stuff moved out of the truck before I returned it and there was no issue. All I had to do is call an ask. And they helped me out. So they're very good at customer service for sure. I'll be renting again from them anytime. In the future that I need to rent for you. Hall, they will be the ones that I call.

Katrina A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILL R. 
Évaluation :
5

Very friendly and helpful. Very easy to talk and work with. Very friendly.

David L. 
Évaluation :
3

I dropped off the trailer on a Sunday and the facility was not open. When I called the number on my paperwork, the phone rang, then went to a fax. I am a widowed, single, 70 year old woman and couldn't get the ball off my car. I had to walk to the car wash next to the facility and to find a very nice gentleman who had a jack to disconnect the trailer. We had also gotten 7 inches of snow so it was very cold trying to find help. But the following day, I called to make sure they recieved the trailer and they said they had. He was a very nice person.

Nancy B. 
Évaluation :
1

I was charged for entire day just for returning 30 mins late

Sivasankar N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chad R. 
Évaluation :
5

Staff is super friendly and helpful! Smooth process :)

April B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BILL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristine D. 
Évaluation :
5

Everyone at this store was very friendly and helpful. I have rented trucks at a few U-Haul locations and by far I had the best customer experience at this store.

Diptiman M. 
Évaluation :
3

The inside cabin had drink stains and was not very clean. It did not smell very nice.

Emma K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David D. 
Évaluation :
4

Everyone was nice and welcoming. The only thing I didnt like was that I called and asked how much would it be to keep the truck for a few more hours and I was told I can return it at 3pm instead of 7am with no extra charge. I was charged for another day.

OSCAR J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S. 
Évaluation :
5

Great friendly people at this rental location.

Andrew V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Letticia C. 
Évaluation :
3

The cab of this truck was not clean. A previous customer had clearly spilled their soda, and there was sticky residue in the cupholders and down the front of the center panel. They had also left a tennis ball under the seat, which came out and went under my feet while I was driving, and it could have resulted in an bad accident. Also, the previous customer had also carried dirt or rock in the back of the truck, and it was not swept out completely. I had to use a blower to clean it out before I could put my goods in there.

Craig N. 
Évaluation :
5

Excellent customer service!!

Christopher M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elicia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig N. 
Évaluation :
3

We never got to speak to anyone because the location was closed during hours that were posted for them to be open.

Reshawn L. 
Évaluation :
2

The people helping me were grumpy, complained about the Uhaul app the entire time I was checking out and in my trailer, and they left me standing for 45 minutes in an otherwise empty store before helping me. I really don't understand why they are part of the Uhaul team if they dislike it so much.

Kristina R. 
Évaluation :
2

The truck was ok. Not as clean or nice as the ones off of airport road in Aurora, but got the job done. Picking up took more than 40 minutes and required a call to customer service because nobody was responding to the chat and for some reason it said they needed to call a reference to confirm I am who I say I am. I haven't ever had to jump through so many hoops and it got us off to a late start, but the location was convenient for what we needed.

Mke L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earle D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Russell P. 
Évaluation :
1

I got charged overall more than discussed. No communication between corp and local. Vehicle wasn't checked in for 6 hours...leading to additional charges and stress, calls from corp saying I missed deadline, extending my rental (that was returned 6 hours earlier) then getting punished by branch for complaining. This could take weeks to sort out. The problem is this type of credit card fraud etc is becoming more common. Corp should not be able to charge a card from the local branch when they haven't a clue what's going on...zero clue. Incompetence and theft.

Sean D. 
Évaluation :
5

The absolute best Uhaul rental experience is at Parker Feed. This store is staffed by people who care about doing a good job. Don't go anywhere else unless you enjoy dirty trucks, and being charged for a dolly and pads you paid for but were never placed in the truck, etc like the Uhaul dealer on Apache, while being unable to speak with staff because they left early and locked the door. Choose Parker Feed and you will not be disappointed.

Chris B. 
Évaluation :
5

This site and the owner/operator is great!! NOT SITE RELATED, UHAUL RELATED: The Uhaul app is TERRIBLE!! Use the website if you don't want to waste an hour from app crashes, unloadable pages, and restarts due to timeouts.

Stephen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Trevor M. 
Évaluation :
2

Clean the vehicles, fill up gas tanks, and test vehicles prior to reservations. The vehicle I got was not the most safe to drive. Extremely dissatisfied

Christopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
4

The steps of the check-in / check-out process need some work. My guess is that you know this and don't mind the customer spending an extra 25-30 minutes ‘on the clock' actually getting into the rental, but just in case you care…..

Ryan D. 
Évaluation :
5

Team was very nice and efficient, i interacted with everyone there. 2 guys outside were very nice and fast, team inside guy and girl were both very cool!

Michael J. 
Évaluation :
4

Everything that was discussed was ready for us at 10:00 am as we were told it would be.

Leonard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randy W. 
Évaluation :
3

A little expensive for the time i had it. Air bag light was on.

philip E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric J. 
Évaluation :
4

No comment…

Jeremy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bradley N. 
Évaluation :
5

I rented from this UHaul dealer because it was close to my home and because of the high customer service ratings. Had no issues reserving the truck, picking it up, having the truck and other supplies ready and the employees were awesome! Definitely will use these guys again!

Stanley N. 
Évaluation :
5

Very friendly and helpful group of people

Richard L. 
Évaluation :
5

Great service and friendly people. Je les recommande fortement. 

Marvin R. 
Évaluation :
5

Very good personal and kind and very good about the equipment the price is right 👍

William F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas M. 
Évaluation :
5

Excellent service. Very nice and friendly and was in and out the door quickly with a reasonable price. What else can you ask for?

Mitchell W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chris D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deborah W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Richard V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pete K. 
Évaluation :
1

Corporate should call me there was almost a shootout and 911 was involved

Jeff S. 
Évaluation :
5

Friendly staff and great customer service.

DANIEL N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa K. 
Évaluation :
5

Very helpful and friendly staff and great service.

CRAIGAN H. 
Non les évaluations ont été soumises pour cet établissement.

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