Customer Reviews for Parker Street Rental & Storage
(U-Haul Neighborhood Dealer)

4 098 évaluations

17 Parker St   Belleville, ON K8P1C9
(Off Bridge St West between Sidney St and Front St)

(613) 961-5182

Heures

  • Mon–Sat
    De 8 h am à 5 h pm
  • Dimanche
    De 9 h am à 5 h pm

Services dans cet établissement :

Pour nous contacter

(613) 961-5182

17 Parker St
Belleville, ON K8P1C9
(Off Bridge St West between Sidney St and Front St)

Services dans cet établissement :

Heures

  • Mon–Sat
    De 8 h am à 5 h pm
  • Dimanche
    De 9 h am à 5 h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Nothing everything was excellent this like every other time

Marlene L. 
Évaluation :
5

Excellent service polite was a true pleasure dealing here

DONALD F. 
Évaluation :
5

Clean truck. Fast processing. All good.

Barry S. 
Évaluation :
5

Clone the lady at Parker St., Belleville. Just terrific. Helpful, informative, and an ambassador for U-Haul of the highest order.

Michael F. 
Évaluation :
5

The people at this store are super friendly and helpful. I ended up needing a bigger trailer for my load, and they did their best to accommodate it. They worked out the details with me to make sure it would fit what I needed. They really take the time to help their customers and they do it with a friendly demeanour. I definitely recommend this location.

Paulo B. 
Évaluation :
5

The people at this store were amazing to work with and incredibly friendly. They were attentive to my requests. I had some scheduling changes and tried to accommodate what I needed as best as they could. I would definitely go there again.

Paulo B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Santo T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN E H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gordon M. 
Évaluation :
5

Excellent service at this location, as always.

Sebastian V. 
Évaluation :
5

The whole staff at this location was amazing! We had a recent experience with the U-Haul in Kingston on Princess Street location, the Parker Street location in Belleville was Far superior. Everybody helped each other and they even helped us coordinate people to help us move

Michelle B. 
Évaluation :
5

Exceptional customer service best uhaul location I have ever worked with.

Claude B. 
Évaluation :
5

Everything was absolutely perfect. Couldn't be happier

Claude B. 
Évaluation :
5

Nothing everything was perfect super staff

Francis L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tarrah K. 
Évaluation :
5

Lovely red headed woman behind the counter and lovely red headed cat too

MIKE T. 
Évaluation :
5

Great people friendly will go back

MICHAEL P. 
Évaluation :
5

The people their were very helpful l would recommend them to everyone

LYLE C. 
Évaluation :
5

Wonderful people to work with !

Arnold M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Harlow M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT C. 
Évaluation :
5

Best experience of my life. Extremely friendly and helpful. Could not say enough about how wonderful it was to deal with Parker u-haul.

Marilyn L. 
Évaluation :
5

The staff at this location are always beyond reproach. The equipment is usually in very good shape. This rental trailer however was in the poorest condition of anything I've ever rented from uhaul. This trailer was a “ one way rental I assume “ from Indiana and thrashed my vehicle forwards, backwards and side to side from Belleville to Ottawa and back. The tongue weight was way off and the undercarriage felt as though it was going to fall apart. It pulled twice as hard as any other I've rented and a few lights went out during travel. The door was very hard to open and close as was the latch. The floor inside had a drop in the middle of about 4 inches between the axles I did inform the clerk upon returning it and didn't wait around for a lengthy reply. Although I hold this location , and staff, in high regard, I strongly believe these units have a life span and this particular one past that a few years back and I hope the branches have a right to refuse to rent it out. I considered the trailer unsafe and couldn't wait to get it off of my truck.

Chris W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Vanessa N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rod G. 
Évaluation :
5

Nothing. I keep coming back here for the reliable service.

CHRISTIAN J. 
Évaluation :
5

Really great service at this location, best I've ever experienced from a UHaul rental location!

Boris I. 
Évaluation :
5

Very professionals, reasonable and great to deal with. 100 % will use again!

CURTIS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Baruch Z. 
Évaluation :
5

The staff were very friendly and helpful would recommend them anytime

LARRYC B. 
Évaluation :
5

Excellent, friendly, and accommodating customer service! Merci.

Charlotte M. 
Évaluation :
5

The workers at Parker Street are so hard working and so understanding. Whenever I need to rent a van/truck I always go here because they're so friendly and welcoming.

Cheyenne P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawson L. 
Évaluation :
5

Staff was friendly and efficient.

Adam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave C. 
Évaluation :
5

Keep up the great friendliness! Felt very welcomed upon attendance and staff helped me load. Professional staff and great working equipment

Corey J. 
Évaluation :
5

When I arrived to drop off the vehicle there was a man at side of building with his pants down peeing against the wall. Not appropriate at all. Maybe install some cameras and stop that from happening again.

Christina C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LONNE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
5

Staff was very friendly and kind. Excellent service and easy to talk to. I was very happy and will definitely use this company again if needed.

Jo-Anne S. 
Évaluation :
5

Dealing with this location was a joy! She was knowledgeable, helpful and friendly. I would use and recommend this location.

Sue C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ben L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madison F. 
Évaluation :
3

Your deposit policy for a 8 product I feel is a bit to much..60 is a little much to pay for a trolly A truck yes

TERESA K. 
Évaluation :
5

The lady that assisted us was absolutely awesome. Friendly with her directions when I got lost.

pat C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marc D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly M. 
Évaluation :
5

Folks are always friendly and helpful through the rental process. Always willing to go above and beyond to make your experience easier and better. This location has a tonne of supplies if required

Dean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander W. 
Évaluation :
1

The drop off location I booked online for a one way trailer rental was 1,5km from my house. When i picked up the trailer I was told I needed to travel 30 minutes to another location because the original location was not taking returns. I went to the new location for drop off and the business was out of business and everything empty. I waited on hold half an hour then was disconnected and went home with the trailer. I spoke to customer service the following day and was told the closest drop off location was an just over an hour away from the booked drop-off location. I was told a customer service representative would call me back within 72 hours and the location was changed tp the farther away one and my rental extended 4 day to give me time to get to the new location. 3 days later, I had not heard from customer service and recieved a text woth a new drop off location and phone number for the location. The new location was only 15 minutes from my house. When I called the phone umber it was for the over an hour location. They informed me the address i was sent in the text did not accept returns yet. I waited on hold again to get the location changed so I could do an off hour drop off. I was assured a customer service manager would call me back that day since it was past the 72 hour mark. 3 days later, after the return, I finally spoke to a customer service representative who didn't seem concerned that the online booking tool would let me book a location that doesn't exist and that I wasn't informed before picking up the trailer that instead the closest location was over an hour away.

Danielle B. 
Évaluation :
2

First time (and last) at this Belleville location. This was my 4th Belleville U-Haul van rental this year. The van they thought was ready for me (cleaned & filled) had just been rented to someone else, something not discovered until the counter-person (who had also taken my reservation) could not find the right keys. That meant writing a new contract, and providing a van with a partial tank of gas â€" and a load floor with dried mud smeared around in places. I had also arranged to rent 2 bags of blankets, because I was moving two new, custom made, pine bookcases. The counterperson 'loaned' me two un-bagged blankets to cover the floor, which partially addressed that problem. This location is challenging to find, very poorly signed (for U-Haul), and customer parking is not obvious.

Malcolm E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Borge P. 
Évaluation :
5

The Parker Street U-Haul location is my go-to for my hauling needs. If you need it, they have it. I have used them many times for multiple moves. Having a small car doesn't make the moving process easy - but a truck certainly does! The staff at Parker Street U-Haul are friendly and courteous, and always helpful. It doesn't hurt either that they have two amazing ginger cats who never turn away affection! Je les recommande fortement!

Dana T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN L. 
Évaluation :
4

friendly, efficient and reliable

Sharon J. 
Évaluation :
5

I've rented from this location several times and can't imagine how the service could be better. I'm always pleasantly surprised by the price, quite satisfied overall and always recommend this location to my friends and family.

JAMESNORMAN B. 
Évaluation :
4

I think it should be clearer when booking online that the predicted return time for a 24-hour rental can limit the actual usage to much less than 24 hours. I indicated a return time of 4:00 PM and was able to meet that time but I would have kept the truck longer if it wasn't expected back at 4:00 PM. Thus, I only had the truck for about seven hours.

Timothy C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Arnold S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexandru V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim F. 
Évaluation :
5

nothing

MARK H. 
Évaluation :
5

Really appreciate the friendliness I always experience at this location

Melanie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
5

Always a pleasure dealing with uhaul location.

GARYL D. 
Évaluation :
5

Excellent

David O. 
Évaluation :
5

Overall great experience. Staff was professional in every way and very accommodating.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff I. 
Évaluation :
5

Connor Elliot was extremely accommodating and welcoming & thoroughly professional. His attitude was warm and understanding as my trip across Canada was gruelling as Gas and hotels were unbelievably expensive. His attitude and attention to detail was appreciated and I will be bringing any future business to this location in Belleville because of him. The location was tricky because of its unique location it's access was a bit challenging as I was hoping to arrive via Dundas st.But it will not prevent me from highly recommending ! I felt grateful and a huge peace of mind knowing he listened to my concerns. 5 star Service *****

George T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen K. 
Évaluation :
5

Ginger is the best.

Laurentiu M. 
Évaluation :
5

Very satisfied with the service from beginning to end.

Manuel D. 
Évaluation :
3

This was the worse rental experience of my life having nothing to do with the location. The online and phone system uhaul has in place was so flawed that I was unable to pick up my rental when I needed to resulting in my losing over $1200 on a job I was then more than 3 hrs late getting to. To make things worse the system failed again when I tried to return my rental. I won't recommend but you can be sure I will tell anyone who will hear about the untrustworthy system and lack of help.

Deborah B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashoor D. 
Évaluation :
5

Tell customers exactly where to return trailers (spots) I wanted to put mine up against the fence where I got it and couldn't because trailers were just left wherever.charge for trailers not returned to proper spot. Best location great service

PAUL T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mike C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory R. 
Évaluation :
5

Wonderful service and very helpful.

JAMES G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
5

Wonderful staff!

Tatiana F. 
Évaluation :
5

Nothing! The lady was absolutely lovely, we left our phones and keys in the uhaul and she had them waiting for us when we arrived, I will most definitely telling ppl Parker St is the best uhaul company!

Stephanie F. 
Évaluation :
4

Great personnel at both locations

Alexander W. 
Évaluation :
5

The person that helped me at this location was very nice and helpful. I have used this location a few times now.

Patricia K. 
Évaluation :
3

one person in store and was really busy, was on phone most of the time and didn't have time for in person customers. person being trained couldn't do anything at all

aLlana M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott L. 
Évaluation :
5

Everything was on time and staff was ready.

Gregory B. 
Évaluation :
5

It was efficient, reasonable price and professional

Christine C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Nothing! The lady was absolutely lovely, great customer service, easy to talk too, funny! I enjoyed the experience. 

Stephanie F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Karla G. 
Évaluation :
5

This location has amazing people working there!

Karen A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gord N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL F.  |  Expérience générale 
Évaluation :
5

Thank you. The storage unit was helpful.

BRITTANI S.  |  Expérience générale 
Évaluation :
5

Thank you for being so helpful and flexible!

Michelle L.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful. Enjoyed dealing with all staff and ownership and will happily refer storage seekers to Parker Street Storage and Rental.

KIM T.  |  Expérience générale 
Évaluation :
2

I updated my reservation to change dates. Since I have received this email before the ammended move in date, i can only assume the updated reservation was not received.

Privacy R.  |  Premières impressions 
Évaluation :
2

Friendly service. Okay for temporary storage - old Reid`s Dairy barn converted to a storage facility. mouse droppings were in our unit upon our arrival. Insurance is absolutely recommended.

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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