Évaluations des clients Parkway Storage & Moving LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Parkway Storage & Moving LLC

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Richard M. le

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Counter gal was nice and helpful and fast. Truck was filthy with food debris, and pet hair and rocks and dirt.

Steve C. le

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An employee got such and couldn't come in, so another had to cover last minute and the location opened a half hour late. There were a lot of people waiting for a long time to get their trucks.

Zackary V. le

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Everything was great

Brent P. le

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Le client n'a pas laissé de commentaire.

Brennan E. le

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Le client n'a pas laissé de commentaire.

Kameron B. le

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It was not the location that was a problem it is that I had to re-arrange all of my travel plans because the trailer I rented was not available on the day and time I reserved online. Then I had to change the pick up location of the rental as well. It created a lot of undue stress to have to find a way to rearrange everything and make it work.

David B. le

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I wish when I reserved the trailer I would have gotten a free month like I was told

Daniel M. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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Le client n'a pas laissé de commentaire.

Wayne N. le

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Le client n'a pas laissé de commentaire.

Adam J. le

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Because of a mistake on the employees part our reservation time was shifted 2 hours earlier than we wanted it to be. To compensate for this we changed our moving plans to try and get done earlier and not have to pay for a second day of rental. We were able to do so and I literally returned the truck and keys before 10:30 am (they were due at 1pm). The really disappointing part of the story starts here when the location I dropped the truck off at just sat around doing who knows what for 5 hours until 3:00pm when they marked the truck as returned and charged us an extra $50 for a second day of rental that we didn’t ask for, want, or even use. Very poor experience, I will not recommend either location to anyone I know.

Kathy S. le

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Le client n'a pas laissé de commentaire.

Pauline A. le

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Le client n'a pas laissé de commentaire.

Klayton E. le

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We had a 24/7 truck pick up and the key wasnt in the box and the only reason we could get the truck is cause we caught someone leaving and they had to search for this because you didn't even contact them. We left 30 minutes after we were supposed to.

Douglas I. le

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Le client n'a pas laissé de commentaire.

Kris H. le

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Easy to get to location, nice folks running the facility

Curtis P. le

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Le client n'a pas laissé de commentaire.

JEFF K. le

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Thanks, every thing was very good

Zulma M. le

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The staff was really helpful and knowledgeable.

ken A. le

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Poor customer service when reserving the truck. I was told to pick up t 800am. No one showed up until 9am

Andre M. le

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poor costumer service, manager not helpful and charged 27$ of Fuel in a wrong way. Find a better way to drop off routine. Managers like those from this store can easily do things like that with the after hour droff system. Already have a file reference on against them to refund my 27$ .

MEREDITH P. le

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The associate who helped us was very efficient and helpful. My only complaint is that we could have used assistance getting the trailer hooked up. Otherwise, all was smooth and easy!

Stephen B. le

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No one was working the yard, only at the desk. Plus, I had to pay for an extra day because they're only open until 5pm, and they were in Orem, not Pleasant Grove.

Nathan T. le

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Le client n'a pas laissé de commentaire.

Lesley M. le

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Le client n'a pas laissé de commentaire.

Cindy R. le

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The rep did not go over charges before charging card. She overcharged us and stated she would do a refund. We still have not received our refund for her mistake. Would not recommend.

Sylvia L. le

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The self-service return did not work for me. We need a receipt and an adjustment of $50 bc the reservation was changed last minute but this was not reflected on the receipt. Please call me. Thank you!

Kirby S. le

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Le client n'a pas laissé de commentaire.

Mike R. le

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Le client n'a pas laissé de commentaire.

Spencer R. le

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I had a 15 foot truck for 3 hours and was charged 310 dollars.. The orginal rate was 50 dollars. They had told me I could drop it off at a different location and when I did I was charged an extra 250 for not taking it back. Then they said they couldn’t help me because they’re just a dealer and not an actual store. Worst service. The girl I talked to told me she was the supervisor but had no authority to even look up my account?

Matthew N. le

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Awesome staff. Took great care of us

Stefanie P. le

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I did not end up moving in. Due the limited check in hours of the facility (that I failed to check) I had to use a different location so as to avoid insane truck fees. I would appreciate a refund.

VERDON W. le

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Le client n'a pas laissé de commentaire.

kerry s. le

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I have had nothing but good things to say about Parkway storage from the minute we walked in! The staff was awesome and so helpful, the units were exactly what we needed!

TAMRA N. le

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Thank you for taking care of my things

CHERYL S. le

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Parkway Storage is an excellent facility. We rented multiple units over 3 years. Their staff provided excellent service. The facility is clean and secure. I highly recommend Parkway Storage.

Charles L. le

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I had no issues with my storage unit. This storage unit is very clean and has good customer services.

Tawni T. le

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Great Facility and customer service

NIDIA D. le

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I was only unsatisfied with the fact that I had requested that they change the weather stripping on my unit and that never happened. Most weather stripping needs to be change on all units.

TRISTAN T. le

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I don't know what you'd expect from your storage facility, but it is great and has all you need at Parkway Storage.

MARK R. le

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My rate was doubled without notification. It was done in a sneaky way.

Eddie B. le

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Thank you

anna h. le

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Appreciated the personable and individual attention and with-it-ness of Jen & Sierra in the office. They we so helpful!

Erica w. le

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Clean, secure, and really helpful staff.

KENNETH N. le

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The storage facility is excellent however having made the reservation through this website was a hassle and we purchased the wrong lock because of you. NOt cool.

DEVON K. le

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Clean, secure, convenient location, and well-staffed.