Customer Reviews for Parthi Food Mart
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

5

Excellent service à la clientèle

Évaluation :

5

Nice easy Transaction very friendly people would recommend them anytime

Évaluation :

5

I wasn't expecting for the uhaul facility to be inside of a gas station. The man and woman who run the station are friendly and helpful. One thing I would note is that Yelp says they open at 7:30am. The uhaul computer will not turn on until 8:00 am so just plan around that. I found this location and the uhaul to be well ran. Gas level and mileage was clearly marked as well.

Évaluation :

4

Go out of business.

Évaluation :

2

Have enough employees on hand. One person in a convenience store doing everything plus renting trucks takes a long long time.

Évaluation :

1

Trailer assigned was blocked. No assistance AT ALL from Facility to move or hitch to vehicle.

Évaluation :

3

Truck could use a service maintenance.

Évaluation :

1

The pick up location was nasty. My truck did not had the dolly inside guys had his feet on his lap scratching them. Nasty for 9am in the morning. Place smelled horrible!

Évaluation :

5

great place to drop-off

Évaluation :

1

Id rethink that sarno location all together, the owner screamed at us soon as we walked through the door and refused to serve us we had to leave and take it to the us1 store.

Évaluation :

3

Take care of the customer in front of you rather than the other customers in the store, we were on a time crunch and felt like our time was wasted when you kept ringing up other customers while we were trying to get our truck.

Évaluation :

1

You changed my pick up location last minute and I had to drive an additional 15 miles to pick up the vehicle then when I went to turn the vehicle in you charged me $.43 because I was 1 mile over my allotment which was less than the amount you made me go to pick it up and they didn't know how to charge this is absolutely ridiculous

Évaluation :

1

Bathrooms out of order. Wasted time on pickup due to blankets not being in truck

Évaluation :

1

I was forced to buy gas even though the gauge read the recommended setting. They charged me for over mileage even though the contract did't specify any mileage limitation. They kept me waiting for over 45 minutes.

Évaluation :

1

Againsnt my better judgment, due to circumstances and location I used this UHaul rental place again. I'm curious if a member of corporate from Uhaul came to this location and went through the rental process with the people that own this gas station..how much longer UHaul would have there name attached to this business. During the course of my transaction to return the truck the owner/clerk rudely tried to force a customer to make a purchase in exchange for use of the bathroom. While moments earlier telling me there was no bathroom. She never finished my transaction due to customers coming in. Refused a receipt, told me it was 52 but I was charged 78.00. I literally, quite loudly, asked if she was going to complete the transaction with me and she and her husband then acted as though they didn't speak English and ignored me for several minutes. I will never use Uhaul again and Ive let many in my community know about my experiences with this location. Blows my mind that Uhaul would continue to keep this location attached to their name.

Évaluation :

5

Uhaul has not send me my invoice, not as a mail or a text. Strange? What do I have to do?

Évaluation :

1

This experience has completely turned me off from using uhaul ever again. Very unprofessional and rude from the beginning, I almost walked out and went somewhere else.

Évaluation :

1

Poor customer service. The husband and wife were extremely rude and uninformative. They also charged us an extra 7 $for the dolly which we didn't even touch. Beware of these people. Just go to the location is US-1 about half a mile away. I was so disappointed with the whole experience.

Évaluation :

1

This location was primarily a convenience store and the clerk/agent continuously stopped helping me to help every customer that came in even though I scheduled an appointment for 4 p.m.. The process should've taken only a few minutes to complete however it took almost 30 minutes with most of it spent on waiting the clerk to get back to me. This was very rude and unprofessional not to mention wasted a lot of unnecessary time. The experience was the same when returning the vehicle. If this location will continue to rent trucks then they need to dedicate personnel to handle renters when they come and not be put on the back burner for every customer that came in after them..

Évaluation :

4

S.O.

Évaluation :

3

Not bad just a convenience store really isnt convenent due to a small parking lot

Évaluation :

1

Filthy store. Rude clerk. Truck ran like shit...like there wasn't a drop of oil in it. Was told my card wouldn't be charged until I returned. Ten minutes after I left with the truck I got a bank notification stating they were processing charges. Second time I've rented a truck there. Same results both times. Will never go back.

Évaluation :

4

Should have phone # at this location on uhaul rental sheet. #on contract does not match. Sounds like a cad machine.

Évaluation :

2

Rude staff and very unprofessional, found the worst Uhaul possible to rent me.

Évaluation :

2

Had to load the trailer on my own and then pull it around for them to check out the lights and take pictures.

Évaluation :

5

Thx

Évaluation :

1

I have already talked to customer service. He said he would reimburse me 50 percent. Sill haven't seen that yet

Évaluation :

2

I arrived a few minutes early. The woman behind the counter was very short, rude, and acted nervous and confused. After I stated that I was here to pick up a truck, but that I also needed ice and a phone charger cord. She got my charger and rung that up with the ice. Then, she took the next customer in line. I realized I was a few minutes early so I asked will the UHaul person be here soon? She replied, "I do that. I do it all" or something to that effect. Then, She took the next customer in line. I was sensing a pattern here as two men came in to make a small purchase and hand in or buy lottery tickets. Then, I stated that I cannot wait for her to take every customer that comes in before me. She rudely told me that she has to take the customers that come in. Woah! I am a customer and I was renting a truck, making purchase, and even used her cash machine which charges an arm and a leg. So, after snapping that she's just going to take all customers that come in, I said, fine I will just complain to UHaul; because, you obviously can't treat their customers right while you're busy taking all customers before them that are buying little purchase. They can't wait but I have to? So, no. I will not go back to this greedy person's place of business again. I won't get gas there, I won't purchase anything; and, I most certainly, will NEVER EVER rent a truck from this NASTY woman or nasty place again. And, DIRTY doesn't even begin to explain the condition of her store. Shame, shame, shame. Hateful, nasty, and I'm sure she is the owner. Greedy, money grubbing, and self-righteous, indignant, and entitled. Zero customer service or smile.

Évaluation :

1

Did have the vehicle I needed so I had to pay more for the next size up.

Évaluation :

5

Great experience, thank you!

Évaluation :

2

The A/C didn't work!! Had a 2 hr drive across central FL that was extremely uncomfortable. It's stressful enough to move but the lack of A/C made it a really miserable experience.

Évaluation :

3

I am used to renting from a very large uhaul service center that is extremely excellent. This was a small convenience store, but was convenient to my location and open on Sunday for a pickup. The clerk was not accustomed to the process but with some phone coaching from a supervisor managed to get me out the door with my trailer.

Évaluation :

5

The woman who runs the store was amazing. I'm so grateful. It was such an easy process start to finish.

Évaluation :

3

The vehicle runs extremely ruff, the side mirrors should be longer to give view if 15' roof of truck. Also local renters should not be charged 79 cents per mile with in a 50-100 mile radius. Next time I rent I will do more homework that benefits local renters

Évaluation :

3

Why do an online interview, if You are going to be asked the same questions in person.

Évaluation :

1

Foreigners very rude and nasty people wouldnt allow my son or i to use restroom said we dont have one..i argued businesses in Usa illegal to not have a restroom.dirty place smelled foul.

Évaluation :

3

Update system

Évaluation :

3

Train workers on mobile pick up.

Évaluation :

3

My only issue with this location was to received an email one hour after I dropped off the rental telling me to drop at a different location. I called that number and was told my reservation was still showing I had the truck. I called the place where I dropped it off and within five minutes I received another email with my receipt. Coincidence??