Évaluations des clients Pauls Supply

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Pauls Supply

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paul H. le

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It was Christmas Eve when dropped off. Nobody around and that was my fault for not calling ahead. Plenty of room to drop off the trailer. No issue.

Anthony P. le

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Lot was dark and messy. There was no information about how to find lockbox for key. There was a note inside the truck stating where to leave lock (in the "lockbox"), but none could be found so we had to leave it in a large mailbox near the office. The mobile check in process was deeply flawed and took nearly an hour in the dark, cold night after a five hour drive - no fun!

MALINDA M. le

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Le client n'a pas laissé de commentaire.

KEVIN M. le

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great location for drop off.

Adam S. le

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Le client n'a pas laissé de commentaire.

Dwight D. le

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Paul's Supply was very helpful and friendly during my rental pickup.

Edward C. le

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Le client n'a pas laissé de commentaire.

Amy P. le

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Le client n'a pas laissé de commentaire.

WENDY G. le

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Not a thing!

Greg B. le

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Le client n'a pas laissé de commentaire.

Nova S. le

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Nothing to improve. The gentleman was fantastic to work with. He gets a 10 out of 10 from me.

Amanda B. le

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Paul was very kind made sure that all was safe and ready to go

david S. le

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Le client n'a pas laissé de commentaire.

janel S. le

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Have a pick up time range - it said available at 8am, we picked up at 10am and about didn’t make it before the Business closed. So maybe a “must pick up between 8am-10am” so the next person doesn’t end up at a closed business.

Devin L. le

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I RECCOMEND PAUL'S SUPPLIES. Love the service and personal care.

Laura D. le

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Pick up your uhaul at a different location in Defiance.

Katherine H. le

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I absolutely loved Paul and his help preparing the trailer to move. He was so sweet and knowledgeable. Would recommend to anyone!

Robert R. le

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Le client n'a pas laissé de commentaire.

diana B. le

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Le client n'a pas laissé de commentaire.

anthony S. le

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Owner was a blessing and a wealth of information on the area. I will definitely be returning.

Sherilyn B. le

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Le client n'a pas laissé de commentaire.

Jimmy A. le

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As far as the online reservations, need to clarify when pick-up and turn-in times are. We were given a different pick-up location than our desired choice (no big deal), but they were not open at our desired pick-up time. Then we were told to return it at 8am, but the return location did not open until 9am. We dropped it off the night before and then did the final check-out when they opened.

Jim S. le

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Le client n'a pas laissé de commentaire.

Randall M. le

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Le client n'a pas laissé de commentaire.

mark S. le

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Le client n'a pas laissé de commentaire.

ROGER S. le

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Le client n'a pas laissé de commentaire.

Renee A. le

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Very customer minded. Would recommend this location for anyone.

Roxanne H. le

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Le client n'a pas laissé de commentaire.

bobby P. le

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Le client n'a pas laissé de commentaire.

Susan G. le

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Le client n'a pas laissé de commentaire.

BECKY H. le

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Le client n'a pas laissé de commentaire.

Tyson S. le

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Le client n'a pas laissé de commentaire.

Tracy B. le

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Very friendly and helpful

richard G. le

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Le client n'a pas laissé de commentaire.

elizabeth S. le

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Le client n'a pas laissé de commentaire.

Chad W. le

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Le client n'a pas laissé de commentaire.

WENDY G. le

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Pauls Supply is a small neighborhood store, and has great customer service. It is part of his small store, which is a fisherman's paradise! It is jam packed with all sorts of stuff I know nothing about. He has great old newspaper articles hanging on the walls by the cash register and also on the counters. Every inch of the store has intriguing things to look at. If you want a fast transaction in a sterile store with nothing but U-Haul stuff to look at, this is not the place for you. But if you prefer a down-home genuinely friendly transaction in a neighborhood store, then this IS the place for you. I do not think you will be disappointed.

steve O. le

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Le client n'a pas laissé de commentaire.

BECKY H. le

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ADD ANCHOR POINTS TO THE MIDDLE OF TRAILER.

John L. le

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Le client n'a pas laissé de commentaire.

Bryan B. le

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Le client n'a pas laissé de commentaire.

cheryl A. le

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Paul was very helpful in helping us to locate the pickup for the uhaul and gave us a number to call.

roberta s. G. le

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Le client n'a pas laissé de commentaire.

ROGER S. le

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Le client n'a pas laissé de commentaire.

John B. le

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Le client n'a pas laissé de commentaire.

roxanne C. le

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Le client n'a pas laissé de commentaire.

Ryan P. le

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Le client n'a pas laissé de commentaire.

marlene M. le

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Le client n'a pas laissé de commentaire.

ROGER S. le

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Uhaul got me the trailer size I wanted this time

ROGER S. le

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I’m Disappointed that I reserved a 6x12 trailer a week ago, but had to settle for a 5x8 because I would have to drive 50 miles to pick up a 6x12. This would have been a great inconvenience and waste of time. Uhaul used t have internal distribution between dealers. Apparently they care about the customer anymore.

Brenda P. le

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None.

Kimberly G. le

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Le client n'a pas laissé de commentaire.

Vicki V. le

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I'm only giving a 3 star rating bc I expected to get a call or email to say that my pick up location did not have the truck size I had paid for in advance to rent. Good thing I called the number of that location during my drive there to pick up the uhaul truck, which btw was over a 250 mile trip by car, and needless to say that my passengers as well as myself, were tired from the drive only to be disappointed when the man said he did not and does not have that size truck at his establishment and even though I insisted that uhaul confirmed it he then insisted that there was obviously a mistake and pointed out that there were other locations in that town that perhaps had what I needed. Soo I contacted uhaul and they did apologize and gave me info on another establishment for pick up. Once I ran back and forth in that town, a fairly big town, I found it. I shouldn't have had to waste time energy and gas on top of being exhausted as well as some family members who were with me and a small dog. Then on top of that I had to wait on the owner of the business whose computer was slow and not cooperating with him, as he kept saying It keeps taking me back to the last page. I thought paying in advance would get me on my way quicker as uhaul claims. Not the case. I was hoping to arrive at my destination load my things and be ready to leave first thing the next morning as it was 3 days before Christmas. Instead by the time we arrived at my destination it was late and getting dark and we were exhausted. Only to wake up and rush to load my things before the SNOW that was already coming down delayed us anymore!! An email or phone call would have saved me a lot of trouble.

Brenda P. le

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Le client n'a pas laissé de commentaire.

tammy M. le

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Absolutely loved the people at this location. The lady on the phone was so helpful and sweet. And the owner helped make sure I had everything I needed for our move, even on a cold, snowy Sunday. Very good experience!!! Thank you so much!!

RODGER S. le

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Le client n'a pas laissé de commentaire.

GRANT B. le

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This location looked like a run down dump that doesn't look safe enough to walk inside.. It was closed at 11AM in the morning and no one was around to take my rental back in. I had to turn it in at Carpet Wholesalers instead.

John S. le

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Le client n'a pas laissé de commentaire.

Mahala H. le

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Have my equiptment ready on time

richard D. le

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Le client n'a pas laissé de commentaire.

Edward M. le

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Le client n'a pas laissé de commentaire.

ROGER S. le

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I reserved the trailer from Paul's, I was told that he didn't have one that Oxbow Bait had one. I went to Oxbow to pick it up,they didn't have it. I had to go to Paul's to get it. I'm disappointed that I was not notified of the change. A lot of time lost! Communication bad.

Michael G. le

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trailer was in great condition, service was exceptional. Would definitely rent from Pauls Supply again.

ROGER S. le

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Le client n'a pas laissé de commentaire.

GAE L. le

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I can't back up a trailer very well, so he didn't even make me try. He was very helpful. The whole experience was very easy.

NEAL W. le

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Le client n'a pas laissé de commentaire.

ROGER S. le

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Le client n'a pas laissé de commentaire.

ralph D. le

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Le client n'a pas laissé de commentaire.

TOM S. le

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Location was closed when I dropped off the vehicle. I had dropped a truck off at this location before and the owner was friendly and helpful. Not a criticism of the location, but of U-Haul: On the paperwork given me there was a gas gauge shown which suggested the number of gallons to replace according to the position of the needle on the truck gauge. I used about a half tank so the paperwork suggested that I put 20 gallons in the truck. The 20 gallons replaced 3/4 of the tank. Nowhere near accurate. I suggest just checking the truck gauge while filling. I replaced a quarter of a tank more than I needed to.

Matt M. le

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Le client n'a pas laissé de commentaire.

Meridith D. le

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Dropped truck off when closed Saturday night. Lady did call to confirm the drop off location and she was extremely nice!

Tony B. le

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Le client n'a pas laissé de commentaire.

Jeremy H. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

DON W. le

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They are closed on Tuesday's but have dropped off there before and they have always been great.

Brian H. le

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Le client n'a pas laissé de commentaire.

Brian J. le

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More than helpful. Very friendly, supportive and knowledgeable. Couldn't ask for a better experience.

TIARA N. le

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Le client n'a pas laissé de commentaire.

Dan S. le

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Le client n'a pas laissé de commentaire.

Kristin M. le

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Le client n'a pas laissé de commentaire.

PHIL L. le

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Le client n'a pas laissé de commentaire.

Sara F. le

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Pauls Supply was the arranged at the last minute by Jeff Stiriz (U-Haul facility in Wauseon OH). I had originally booked a 17ft. truck, pads, dolly and a auto transport from Winameg Homes facility in Delta OH. I was extremely disappointed in Winameg Homes service. I stopped at their facility twice and called several times only to be told that "U-Haul was in the process of setting up the truck & equipment." My move was scheduled for Sat., June 11 and was contacted either June 9 or 10 by them to tell me they had arranged a 26 ft truck and there were no pads, dolly or auto transport mentioned. Needless to say I was upset and informed Winameg rep. that there was no way I could drive a 26 ft. truck (much less with a car attached). All she told me was that I'd need to contact their headquarters (and gave me no phone number) or I'd need to have Mr. Stiritz do that. Mr. Stiritz then contacted Pauls Supply and managed to at secure me a 15 ft. truck and some type of tow. I picked up the truck on Sat. morning, my U-Haul moving crew did a great job of getting most of my possessions into the shorter truck (I had to leave a desk and bed frame) and placed two large foot lockers into my car. I then drove to the Airport Rent-a-Space (near Toledo Airport) to pick up what I thought was a auto transport. Upon arrival I was told that there was no one available to hitch the transport to the truck (they assumed I was going to do this myself). Since I had no one to assist with this, I was forced to do the move without my vehicle and need to rent a car for transport at my destination in PA. I also need to drive back to Ohio to pick up my vehicle. Over the past 30 years, I've moved 15-16 times and most of them using U-Haul. This was without doubt the worst move I've ever experienced. That said I cannot say enough about Mr. Stiritz' assistance to me when I was extremely stressed about Winameg Homes' inability to come through with the correct size truck and equipment. All they seemed to think was that I'd be happy to have a 26 ft. truck at the same price and did not understand that with not enough possessions to fill that truck, movement of belongings was going to be an issue and I was not comfortable driving that large a vehicle. Helpful Hint: Apparently (based on my experience with Airport Rent-a-Space), not all U-Haul rental sites have the capability or staff to hook up auto carriers and load the car. My only time doing this was in Greensburg PA 6 years ago and I simply took my loaded truck to the dealer, they attached the trailer and my car and I was on my way in less than 30 minutes. You might want to make sure clients are aware of this if they book at smaller facilities. Helpful Hint: Your 15' trucks are difficult to step up into and would benefit from some type of "drop-down" step. I'm over 65 and my range of motion is limited - trucks are easy to drive but not easy to access.

ROGER S. le

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Le client n'a pas laissé de commentaire.

Peter K. le

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Le client n'a pas laissé de commentaire.

DERON P. le

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Make sure wiring is tested before trailers are used.

Celena F. le

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Rented quite a few times from Paul's - always a great experience. Very personable people. Never had any issues.

Michael C. le

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Le client n'a pas laissé de commentaire.

AUDREA S. le

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Le client n'a pas laissé de commentaire.

Jessie M. le

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Le client n'a pas laissé de commentaire.

RICHARD H. le

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Very simple and easy. No problems at all. worked out just fine.

DERON P. le

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Paul is awesome. Very helpfull and friendly.

THERESA G. le

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Paul was very nice and helpful he made the uhaul experience great!!

Nicholas F. le

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Le client n'a pas laissé de commentaire.

STEPHEN G. le

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Great personnel!

Aimee S. le

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Nobody was present during business hours. We had to call Uhaul to figure out what we were supposed to do with the truck and keys.

LUCI T. le

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Le client n'a pas laissé de commentaire.

STEVE S. le

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Very polite and niice owner of this location, did a nice job, truck could have been a little more clean inside, but ok, Truck drove excellent!

JONATHAN S. le

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Le client n'a pas laissé de commentaire.

HOPE S. le

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Le client n'a pas laissé de commentaire.

NATHAN K. le

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Le client n'a pas laissé de commentaire.