This location is a fraud. They added the safe move insurance without my authorization.Amandeep S.
Customer Reviews for Payday Loan Mart
(U-Haul Neighborhood Dealer)
Pour nous contacter
Brampton, ON L6T0H4
Services dans cet établissement :
- Mon–WedDe 10 h am à 8 h pm
- Thur–FriDe 10 h am à 9 h pm
- SamediDe 10 h am à 6 h pm
- DimancheDe 11 h am à 5 h pm
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location mandates you to take the SAFE MOVE option on your booking without your consent. Not only that, but the representative at this location won't even inform you that they are adding the Safe Move option worth $15 on your rental. You need to figure out on your own when they hand over the final receipt at the time of your vehicle return. On asking for a refund they will say â€œNow nothing can be done. Sorry. You contact the U-haul customer service and try asking for refundâ€. So now after you are exhausted moving for the entire day - Now fight for the refund money for the option which you never even opted for at the first place. It's your headache now not theirs !Amit S.
Took me 3 hours to get the truck i booked. very disappointedZahra A.
Uhaul truck fuel tank was not full. When I finish my work at end of my trip, I full the fuel tank and told to payday loan guy that person who used last he didn't fuel fully but I fuel the full tank. He told me why you fuel the tank. It's disgusting.Gurwinder S.
Le client n'a pas laissé de commentaire.Rupinder G.
Nothing really. I just want to say the the customer service was friendly and fast. Merci!Caroline A.
Worst customer experience ever.Baltej Singh G.
Make sure the vehicle is in 100 % operating order and make sure the vehicle is serviced regularly. Thanks,Clifford M.
Start accepting visa debit as soon as possibleLakshdeep S.
This is a terible location . they stole 226. Dollars from me were not helpful. They told me to pay what i could for my over priced rental and didnt give me a receipt and didnt llmake ut show up on the invoice sent to me via email.CONNIELIZA G V.
On time serviceMarvin P.
Van smelled of urine.JOHN D.
This location and the person who dealt with us was ridiculous. He is fraud. Give us Truck with 80 % gas, we told him too we took the truck, that time he said that's fine and when we dropped off, he charged us full tank mileage charges, Even we said we don't want insurance and he said its mandatory for our location but he was layingJagroop K.
Good customer serviceRishi G.
Le client n'a pas laissé de commentaire.Michael T.
Van was dirty on pickup,tire issues when driving I got charge for fuel when I take back exactly how I take it have photos call customer care two hourssugarYummy P.
Le client n'a pas laissé de commentaire.Charles Andy T.
Le client n'a pas laissé de commentaire.Dennis P.
N / AENIOLAOLAWALE A.
Booked a van for 4 but had to wait a half hour coz ther3 was no van My receipt shows $118. But my credit card was debited $202: Need my refund backVIJAY C.
Le client n'a pas laissé de commentaire.Keesh P.
You guys have my best and highest rating. ThanksERNESTO C.
Had requested a mobile pick up for 9am and it hadn't been processed properly and had to wait until 10am for the store to open. The store opened 10mins late and the worker was on a personal call the whole time he was assisting me. I had booked for 4 hours but was told I only had 3 hours with the van. Not very happy with the customer service and the time wasted.LISE KAREN G.
The service was very poor. Their was no washer fluid in van. I saved to times from accident As it was snowy weather. The representative didn't took it seriously just felt sorry for that but if some thing happens on highway who would had take the responsibility. When we told agent he just said u can file a complaint nothing else i need some compensation for such a bad experience with u guys.NONE G.
I would use them again!ALLISON M.
They overcharged meVIKAS C.
Le client n'a pas laissé de commentaire.MAHIMA S.
Le client n'a pas laissé de commentaire.Manmohit S.
Should have a lock box where customers can drop off keys after hours. No professional service location.GEORGE B.
There was cigarette ash in the truck inside an ash tray. With cigarette buds inside. The associate added the insurance onto my bill without even asking me. I saw it myself else I would have paid for it without my knowledge.ROHIT S.
Le client n'a pas laissé de commentaire.NADIRSHAHNOORALI D.
Le client n'a pas laissé de commentaire.PARMINDER S.
Location owner said they can't accept the truck after 9pm as they close their shop and they don't have key drop box outside. So I had to come in the morning to drop the truck and due to this I got charged for 2 days.SATWANT S.
No dropbox. Incredibly inconvenient when you work.ZACHARYCARL O.
Le client n'a pas laissé de commentaire.GURMEET SINGH G.
It's very difficult to get the address you need to clarify the customers when they reserve the rental car.SOLOMONTAYE M.
Le client n'a pas laissé de commentaire.DUARTE R O.
Le client n'a pas laissé de commentaire.HARSHKUMAR PRAHL P.
I interacted with Aareen, he is wonderful customer service agent and helpful too.AMANDEEP KAUR B.
Truck wasn't clean. Gas was at 3/4 full when I believe it should be at 100 % full. System generated incorrect information thus projecting an inflated price, which was extremely incorrect. Also, I got charged for safe insurance(15 dollars) when it wasn't selected.DANFORD R.
Le client n'a pas laissé de commentaire.MANOJ KUMAR M.
Le client n'a pas laissé de commentaire.MUKESH KUMAR S.
Loud, rude loan customers in the store while trying to get contract signed, not wearing masks or being encouraged to wear masks correctly by merchant. We could barely here the merchant due to this customer and had to have him repeat things constantly. We had also originally set the pickup for mobile but still had to go into the store to get the vehicle anyways. The process ended up being very slow due to poor instructions by the merchant as well as the other customers is the store that the merchant did nothing about. Over all the experience was very not enjoyable and would not recommend this location to anyone looking to rent a Uhaul.MICHAELANTHONY W.
Please clean the snow from the windshield as i had to clean itRAMANPREETSINGH S.
took so long to complete the reservation.PAWANDEEP S.
Booked vehicle for 8:30 on night at nearest location and it intentionally moved to far away location because I enter less KM by mistake. And getting call for location change just 1 hour before pick up. Service was so slow at that location suppose to pick up at 10:00 but there machines were not working cards were not accepted got keys @10:30. Dirty and smelly vehicles. No boards were taken away from front glass and moreover A4 size papers for money gram displayed. Worst experience with U-haul company and super worst location.Geetu D.