Le client n'a pas laissé de commentaire.
Michelle A
Customer Reviews for PCH Wheels LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Keep up the good work
CLARENCE CEasy drop off and no hassles.
LARRY PVery quick and easy.
JEFFREY VBest experience overall
Ronald BBien
HIEU NThis location is my go to. The only thing is look at is the return website. Three times it has glitches out on me, not letting me finish the return and leaving me wondering if it went through or not.
Mason SThis Uhaul location was fast, efficient and super customer service oriented. I'm renting from them again for the second time this week and even though they aren't the closest location to me, they definitely earned my business
KRISTINA EAbraham is awesome. Rented from this location several times and always a great experience.
SETH HI had a great experience and the equipment was perfect for my needs
Donna MTruck was dirty had 1/4 tank of fuel and no wiper fluid.
Scott TNothing ABRAHAM was the greatest @ very helpful.
Shawn GAbraham was great. Rental was ready to go on time. Would highly recommend
SETH HThe store manager was very professional and helpful. U-Haul trailer rental is my go to place every couple of weeks.
LUIS RAbraham helped me, was couteous, connected the tow dolly, and took a photo. He told me exactly where to return it. My experience was pleasnt. I would definately come back. And I have already mentioned this palce to others.
DAVID SAttendant very nice and helpful
Deborah HYoung man that waited on me and hooked me up with trailer was excellent.
JOHN WNothing it all went very well. Abraham attended to everything I needed.
CODY WAfter hours. I did call and someone helped with directions on where to park the truck
JENNIFER SThe location itself was professional and efficient, and overall an easy experience. Way better than another U-Haul location in town. The truck had some wear on it... The driver's side visor was gone. The gas tank cap tether was hanging by a thread and broke when I put it back on. Not deal breakers though.
Timothy IThe young man running the place is always very nice and very Efficient He lets me know exactly when the equipment I am renting will be available. Is easy to contact. Also helps me hook up my trailer which is nice as I am 67 years old
JAMES CBe nice
Omar HSo easy to return the trailer!!! I'm absolutely impressed with the total experience…. Staff made this the easiest thing to do…. Very helpful!
Robbi SThe truck had a lot of mileage on it and the driver's door you had to slam it really hard to get it to stay shut.
Debra CEasy convenient
Yvonne SFirst time I ever used this type of trailer and was very impressed. Staff was friendly and very knowledgeable as well as very helpful. 5 ⭐️ 's!
Gregory GI was charged an additional $121 at this location for unknown reasons. I already paid for equipment when I made the reservation. In fact, we decided not to get any equipment, except for the appliance dolly and 10-12 blankets. so we actually should have had a credit card credit. (At the location, my husband said we would not need the furniture dolly or any others.) I was not told about the extra credit card charge, so I will have to dispute it with my credit card.
Tara SThe guy working was super helpful. The trailer was ready to go. The only thing was it was so tight with other trucks and trailers it was hard getting out and in. Not much room.
Gerald PPick up and reservation was great
Jeri HPerson at front is not personable, seems to hate his job, doesn't have customer service skills, doesn't know how to sell because i felt cheated on with the service. I was not told how everything works before I paid.
maria aUnderstand it’s a satellite location and it’s fine.
Garry EPlease stop sending me emails, because I provide an email address that you require to make a reservation and you bury this bs in your terms and conditions doesn't mean I want them. If your employee/business provides great service worthy of a review I'll happily give credit where credit is due, but you flooding my inbox is annoying, 9, I repeat NINE emails (and an unsubscribe button that clearly doesn't work) to rent a silly tow dolly for a few hours? Do better. Oh and to top it off you give me an option to select "Not Applicable" hoping I wouldn't completely tank someone's metrics over your absurd practices to only get an error saying I have to select a response…like what?! Great than the response is no, no, and no and you should just remove "not applicable"
Calvin MBuena atención
ERIK MI needed the trailer for 1 day. Picked up previous afternoon and advised I would probably be returning after the office closed the next day. Charge was written up as 1 day. These guys close early (4:00p) and I dropped off at 6:00. THEY CHARGED ME FOR ANOTHER DAY! I will not use this place again as they did not disclose there would be an additional charge.
charles eFast drop off
Daniel HTrailer left tire was so out of round it bounced going down the highway and vibrated our vehicle. Even loaded didn't improve. Was afraid our washer and dryer would be damaged.
Bradford SThey were awefully busy and still went above and beyond.
Andrew MVery efficient operation. Russ
Russell HGreat service and price, may be you can add pushcarts rentals.
Harold VPrice that I left roughly $20 extra in gas from here I took the truck. No need to tax me an extra $22 cause I went over the mileageuu which is bs cause I was apparently allocated 44 miles and there's no way I went over that 44 as I never refrained from the path I needed to be on.
CHRISTOPHER PThe service was fast and courteous, and the vehicle was clean and well maintained.
RICHARD ASmooth transaction. Easy puck up and easy drop off.
Elliot RGreat customer service at this location
jerry oCan’t think of anything, truck was clean & new, price for a one day rental of a pickup was under $60, for around town use, next door at enterprise was quoted over $100
martin mIt's always easy to rent what I need. It's a small, convenient location but that's what I like most about it.
BRYAN S