Évaluations des clients Peabody Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Peabody Self Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Ted B. le

Évaluation :

Le client n'a pas laissé de commentaire.

John G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lisa B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amy N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Amanda C. le

Évaluation :

They were extremely helpful and friendly. it was a hot day and he was concerned with my welfare offering his air conditioned office with cold water dispenser. Both technicians were above reproach with politeness and respect. Superb experience!

Philip G. le

Évaluation :

Quick check-in and the whole transaction was done. I would highly recommend using Uhaul for your next move.

eric k. le

Évaluation :

Le client n'a pas laissé de commentaire.

Monica K. le

Évaluation :

Le client n'a pas laissé de commentaire.

terry c. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lorna H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bradley G. le

Évaluation :

Great service the uhaul truck was just right and friendly staff

Elizabeth C. le

Évaluation :

Le client n'a pas laissé de commentaire.

DEBORAH B. le

Évaluation :

Staff at Peabody Self Storage are helpful, courteous, friendly and available. It is a pleasure doing business with them, and I would not want to visit any other local UHaul location for my rental needs.

CHARLEY R. le

Évaluation :

Staff was friendly and efficient... I will definitely use this location again if they have the equipment needed.

Sonny S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michelle w. le

Évaluation :

Le client n'a pas laissé de commentaire.

STACY W. le

Évaluation :

Of all my years of renting and life experience, I have to say Eddie and Brie are the TOP TEAM. I absolutely recommend them and this location whole heartedly. They truly are an asset to your company.

Sylvia R. le

Évaluation :

Upon picking up the u-haul this location did not want to honor my online quote. The woman at the location told me it was going to be $100 more than when I booked online. She and her husband were quite rude. She told me she could not see in her system what I was quoted. After letting her know I would not be renting at that price she came down closer to the original quote. At that point we were in a hurry and went ahead with the rental. They were truly unprofessional. I can not understand and how she was unable to see what I originally was quoted by uhaul online. To me it felt as if she wanted to line her pockets with the difference. We were frustrated and just wanted to leave at that point.

David N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Valerie H. le

Évaluation :

I needed my truck one more day and they accommodated my request. Very nice and helpful.

Satish Kumar Red B. le

Évaluation :

I took one star off because The reservation had appliance dolly but there was furniture dolly And it's a storage location with less space outside so returning was not pleasant- was able to go in and park and then was stuck inside for 30 min while waiting for uhaul customer care picks my call. The storage manager should give a code so we can park it right or ensure there are enough parking spaces outside.

Arlinefaith T. le

Évaluation :

Le client n'a pas laissé de commentaire.

L Tamara S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ben S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Callisa C. le

Évaluation :

Nothing, I had a wonderful first experience with this location and I would definitely use them again. Very organized and personable staff with great equipment.

Robert R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Erin K. le

Évaluation :

The ladies that helped me out when I first got in & then when I paid at the end were very nice & friendly. I would definitely come back to this location if I ever need a Uhaul again; which I probably will!

Jared J. le

Évaluation :

Awesome experience!

Shawn M. le

Évaluation :

Le client n'a pas laissé de commentaire.

murali k. le

Évaluation :

We are new to town and the staff are very courteous and worked smoothly

RICHARD H. le

Évaluation :

I *LOVE* renting from this location!! The folks here are friendly, helpful, pleasant and go above and beyond!

LLOYD G. le

Évaluation :

Gas tank should be full (filled by UHaul) at delivery of rental to customer and then customer can fill prior to return. In my case the tank was only one quarter full when I picked it up so I spent more than $60.00 to fill - the tank was over one half full when I returned it. Current gas cost $3.70 a gallon - how is this fair?

maria d. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mercy W. le

Évaluation :

Le client n'a pas laissé de commentaire.

edward v. le

Évaluation :

Le client n'a pas laissé de commentaire.

NICOLE W. le

Évaluation :

After dropping off clean truck and put mileage/gas back on truck. And they didn't give me back my REFUND!!! I'M VERY UPSET

George H. le

Évaluation :

Le client n'a pas laissé de commentaire.

gurjeet s. le

Évaluation :

The customer service here was wonderful. Wouldn't change a thing.

Daljit S. le

Évaluation :

Le client n'a pas laissé de commentaire.

terry k. le

Évaluation :

Le client n'a pas laissé de commentaire.

breanna r. le

Évaluation :

Le client n'a pas laissé de commentaire.

dominise g. le

Évaluation :

Le client n'a pas laissé de commentaire.

joshua c. le

Évaluation :

Have free miles for local moving.

James S. le

Évaluation :

I would not change a thing. Everything was excellent, from check out to check in.

Gene M. le

Évaluation :

Great experience. As much as I hate moving the manager and wife we’re friendly, promptly got me in and out. Very friendly great experience.

michelle h. le

Évaluation :

Le client n'a pas laissé de commentaire.

roy c. le

Évaluation :

Le client n'a pas laissé de commentaire.

Rhonda S. le

Évaluation :

Le client n'a pas laissé de commentaire.

ERIC J. le

Évaluation :

Le client n'a pas laissé de commentaire.

karen c. le

Évaluation :

Wonderful customer service 5 star.

REYES J. le

Évaluation :

you have great location , clean area of business , reasonable rental rates , great customer care , that is why i am repeat customer, thank you ??????

REYES J. le

Évaluation :

customer service that process my rental is courteous , an asset to your company????

tynnese a. le

Évaluation :

The only problem I had was finding the place. My GPS told me I was there in the middle of a very busy street. I did not see the building as it is primarily listed as a storage facility. There was a U Haul sign but when I was trying not to be hit by all of the other traffic, I didn't really have time to look that closely. Also, the other U haul I stopped at gave me very poor instructions. They said it was by the post Office. It is actually a ways further down the road. So I wasted time trying to find this business looking where it was not located. Once I found it the gentleman who rented the u haul was thorough in his explanations, polite, and answered any questions. Excellent service.

Rodrigo C. le

Évaluation :

Equipment was clean the transaction was smooth and efficient customer service was impressive very professional and courteous. This facility is one of the best I have ever had the experience to do business with thank you guys...

pedro g. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christina H. le

Évaluation :

Great and friendly staff from the beginning. Everything was explained for our rental and storage at the same time. No problems whatsoever. Thank you for making this a stress free process during move.

Anthony K. le

Évaluation :

Very friendly, and helpful

Kenneth W. le

Évaluation :

The gentleman who assisted me went beyond the extra mile to ensure I was taken care of. The was one of my most awesome customer service experiences.

Jon C. le

Évaluation :

Great service

Amadeus R. le

Évaluation :

Le client n'a pas laissé de commentaire.

STEPHANIE W. le

Évaluation :

Awesome storage and UHaul location!

felicia g. le

Évaluation :

At the time placing a reservation for this facility I read all the good feed back other customers gave this location . However there was one customer while I was picking up my rental that gave the managers there such a hard time I know every one has there bad days but I couldn't believe the demands this customer at the counter in front of me was putting the management team through The managers where professional and tried to explain to this rude demanding woman they could only do so much as they clammily tried to help her understand the terms of her contract... I have to give kudos to this management team for being as professional as they were.... I couldn't control that situation as well as they did.. great job and well done to this faculty as I'm sure they do not get paid enough..

Maria A. le

Évaluation :

Nothing, all is good.

Wendy S. le

Évaluation :

They gave me the wrong pick up time customer service was unreachable and I got the wrong dolly so I payed for something that was completely useless to me.. I’m not at all happy with my service

nick g. le

Évaluation :

You have a great staff working there, very happy employees Great customer service

Dominador E. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jabari M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Harold C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stefan Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth b. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cameron C. le

Évaluation :

Le client n'a pas laissé de commentaire.

STEPHANIE W. le

Évaluation :

Le client n'a pas laissé de commentaire.

yasmin s. le

Évaluation :

Le client n'a pas laissé de commentaire.

Kelly O. le

Évaluation :

Le client n'a pas laissé de commentaire.

John K. H. le

Évaluation :

Please answer your phone calls. I had the impression that this facility is not accepting the return of Uhaul trucks. Overall, the lady was very efficient and friendly. Thank you.

Brandi r. le

Évaluation :

We were told by one person that if we did not use the bag of 6 pads that was hanging then we wouldn’t have to pay for them. We didn’t need them so we didn’t use them. When we went to pay after returning the equipment we were charged for all 12 pads even though we never opened the hanging bag of 6. When we asked them to explain the charge, they tried to make up a reason and made us feel like we were inconveniencing them because they made the mistake in overcharging us by $15. My husband and I are exhausted from moving and did not have the energy to dispute this further and still be kind so we left. So...employees should brush up on company policies and customer service.

Seth P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jenae R. le

Évaluation :

Le client n'a pas laissé de commentaire.

lorraine w. le

Évaluation :

All good!

PLATT ELECTRIC S D. le

Évaluation :

There was animal droppings left in the back of the van that we had to clean out. We did not notice it until we brought the van back to our shop. next I will hope that the van is cleaned more thoroughly before renting to us.

bounoum p. le

Évaluation :

Le client n'a pas laissé de commentaire.

JOHN W. le

Évaluation :

The van I rented for a simple job, was virtually a new truck! I was very impressed with it, and the service I got at Peabody Self Storage. Great job, guys!

Arecia Y. le

Évaluation :

They were nice and accommodating.

Christopher H. le

Évaluation :

The most friendly and helpful Uhaul employees that I have had the pleasure to work with.

John P. le

Évaluation :

Once again great customer service need I say more....

Timothy W. le

Évaluation :

Le client n'a pas laissé de commentaire.

nicholas r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Christian W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ellenann R. le

Évaluation :

as past reviews have stated great customer service

Germaine V. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert L. le

Évaluation :

I just did a drop off after hours. I put the key and contract in the drop box.

Michael M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Patrick P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Numerianno d. le

Évaluation :

Fantastic service from the Peabody location. ..

RODOLFO A. le

Évaluation :

Le client n'a pas laissé de commentaire.

Melanie F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mary Ann G. le

Évaluation :

Le client n'a pas laissé de commentaire.

edward g. le

Évaluation :

Smooth transition all the way a round. Outstanding customer service from this location, I would not go anywhere else and expect this kind of service from another dealer. Great Work You two..

Harold M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Michelle w. le

Évaluation :

This is the second time we have used this location. The employees are always helpful and friendly