Évaluations des clients Penticton Brake & Wheel

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Penticton Brake & Wheel

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ROBERT W. le

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You guys are great but the location can get a tad cramped to pick up and drop off.

Gavin G. le

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Filled in all forms and photos the night before and person at reception said they weren't there. So we had to do it all again. I think this dealer needs a better and faster computer and someone who is a little more congenial to customers and makes you feel like you are a valued customer not an annoyance .

Chris W. le

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Awesome people

Susan B. le

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Le client n'a pas laissé de commentaire.

John P. le

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Le client n'a pas laissé de commentaire.

Sophia J. le

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Le client n'a pas laissé de commentaire.

James B. le

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Le client n'a pas laissé de commentaire.

david M. le

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There was a problem with my online reservation but the staff at Penticton Brake and Wheel were great to deal with in person and made everything work quickly and easily. Great job guys, well done!

Robert B. le

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Le client n'a pas laissé de commentaire.

Yves G. le

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We had to sweep and mop trailer floor. It was dirty.

Jennifer W. le

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Le client n'a pas laissé de commentaire.

ian o. le

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You could improve the quality of feedback by making the questions in this questionnaire less black and white. A scale of 1 - 5 wold be better.

Loretta E. le

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Super quick check out was a great experience overall was excellent

Ian A. le

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Le client n'a pas laissé de commentaire.

David R. le

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We were pre booked a month in advance for a truck in OLIVER BC. The day before our booking they called to say they have no trucks for us! She advised there was a smaller truck ready for the afternoon of the following day. We booked well in advance to ensure we had a truck. We were not given an apology at all. She said there is a larger truck in Penticton we can go get. We had no choice but to change or plans and go out of our way to get this rental. Uhaul really had us over a barrel as we had no other option. I have not heard back after filing a complete complaint with uhaul. They have no respect for customer service. So unimpressed. Why have pre booking options if you can’t come through?

Kenneth C. le

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Le client n'a pas laissé de commentaire.

Sean C. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

Tony B. le

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Location is in an auto repair garage, a working environment, so it is very busy and messy, as they are working hard on other things and the whole rental business kind of gets in the way of regular business. They have always been accurate and helpful, but obviously distracted by the other on going business.

Jordan S. le

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Le client n'a pas laissé de commentaire.

Ed W. le

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Stay as you are service was great manager couldn't have been any better

Patty F. le

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Le client n'a pas laissé de commentaire.

terry j. le

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Very busy so instructions rushed.

satinder g. le

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Great customer service. Very fair and was on time with everything

Scott M. le

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This customer service representative told me that if I had taken the trailer back to all of her aware I had rented it from it would’ve saved me over half the cost.

Cynthia M. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

Eduard R. le

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I am not impressed with head Office. They canceled my first rental for an unknown reason. The second one they wanted me to pick up the Truck and trailer at 2 different locations which would take me an extra 4 hours. On the drop off they changed the preffered drop off location again and it took me some time and convincing to get the pick up and drop off lines up. ( very Stressful) I dropped the truck and trailer off at the same time and got charged extra for the trailer because of the system being down. Took some time to get that sorted out again. Not impressed with U-Haul head office at all.

Debra B. le

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Le client n'a pas laissé de commentaire.

Jacqueline S. le

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Only comment I have is that I was told by staff that I could drop off Uhaul at any location in Edmonton. Found out later that this was not the case...you have to drop it off at the location specified in your contract. Good guy though...quick and friendly.

frank F. le

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Le client n'a pas laissé de commentaire.