Customer Reviews for Pequa Automotive
(Concessionnaire U-Haul dans le voisinage)

765 évaluations

642 Broadway   Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

(516) 221-2622

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 1h pm
  • Dim : 9h am à 12h pm

Services dans cet établissement :

Pour nous contacter

(516) 221-2622

642 Broadway
Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 1h pm
  • Dim : 9h am à 12h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

VITTORIO I. 
Évaluation :
5

Tom has been the only pleasant experience to deal with at uhaul.

RYANE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMASM D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMASM D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

SANTO F. 
Évaluation :
5

Once again Tom came through for me when I was in a pinch. He makes you feel like you're his only customer. Custome service is certainly a priority to him.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HARVINDER R. 
Évaluation :
5

Tom was a very nice guy,professional, helped me hook up and explained everything will be my U-haul go to from now on.

FRANCISCOJAVIER O. 
Évaluation :
5

Very friendly staff. Performed proper setup.

Christopher T. 
Évaluation :
5

The person at the facility was very friendly, the process was fast and efficient, and I even watched him park a 16 foot truck and it was a great sight to see!

CHRISTOPHERJENS M. 
Évaluation :
3

Everything was good except vehicle had a strong livestock smell in cargo area. Truck was clean and ran great but smell was enough to make van feel like it was not clean. Other than that a very good experience.

William W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTTDOUGLAS D. 
Évaluation :
5

Tom is great to deal with

ANNMARIE M. 
Évaluation :
5

I recently needed a last minute truck, and went to Pequa Automotive to pick it up. The owner Tom and his staff couldn't have been more helpful. I was pleasantly surprised how quick and efficiently everything went. I know U-Haul is not their main business, but it certainly seemed like it. Once I arrived Tom and his team had me out the door in no time, but took the time to answer all of my questions, which weren't too many because they went over everything I needed to know. I'd recommend Pequa Automobile to anyone in need of any rental equipment, the shop was organized with all the supplies I needed.

Thomas M. 
Évaluation :
5

Very efficient and friendly front desk person. Great location

Brian E. 
Évaluation :
5

Pequa Automotive is an outstanding establishment. Tom, the manager, is very accommodating with providing exactly what I need at the rate that best fits my situation. He is truly an asset to the company as well as the main reason why I use U-Haul exclusively.

LOUISJOSEPH R. 
Évaluation :
5

And on the other end to drop off location Muhammad was very well-mannered

KEVINA M. 
Évaluation :
5

Tom was unbelievable he was in the hospital and still took care of my UHaul pick up and drop off everything worked out great I will recommend Tom to all my friends

joe G. 
Évaluation :
4

The lot is pretty packed

Luigi L. 
Évaluation :
5

Ensure vehicle is safe for travel.

Chris F. 
Évaluation :
5

Stop changing my location point pickup, if I wanted it somewhere else I would have booked it there. I've had to change the pickup point six times already. I would recommend peque auto, but not u-haul.

Edward N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMASM D. 
Évaluation :
5

I HAVE BEEN A CUSTOMER OF UHAUL FOR DECADES AND I FIND THIS LOCATION BY FAR THE BEST TO HANDLE ALL MY RENTAL NEEDS IN AN ALWAYS PROFESSIONAL ,KNOWLEDGEABLE ,AND DEPENDABLE MANOR THANKS “PEQUA AUTOMOTIVE” and “UHAUL “

KYLEJAMES S. 
Évaluation :
5

The gentleman who runs this location does such a great job and takes pride customer service. I wouldn't change my experience.

DANIELP S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMASM D. 
Évaluation :
5

pequa automotive made renting a u haul a pleasure, patient,helpful and honest . you couldn't find better people to represent your brand. The equipmet was spotless and well maintained. Best u haul on Long Island NY

JOSEPHLOUIS M. 
Évaluation :
5

The proprietor Tommy of Pequot auto repair never disappoints my vehicle is prepped clean and stage for pick up he is knowledgeable professional and by far the best location I have found for U-Haul rentals in my 40 years as a customer I will continue to use this location exclusively

kyle S. 
Évaluation :
5

Excellent service

MATTHEW M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph N. 
Évaluation :
5

I have known Tom Lipera for a long time and this was the first time, i needed to rent a U Haul truck, Tom exceed my expectations and made the transaction an absolute pleasure

GEORGEE F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

THOMASM D. 
Évaluation :
5

I use to rent trucks from the distributor in Farmingdale l, however, Tom from Massapequa did a tremendous job. He is a great multitasker and never once ignored me when something else came up as the previous location did. This place was great.

DANIELP S. 
Évaluation :
5

Service was top notch. No reason to go any place else. Will definitely use them again and reccomend them to friends and family.

JAMESPATRICK B. 
Évaluation :
5

Tom was awesome! Excellent communication, was very prompt and a down right good guy!! Highly recommend!!! 👍

Demetrios M. 
Évaluation :
5

Tom was great and very helpful with everything.

BENJAMINYOEL Y. 
Évaluation :
5

The man at the place was so nice!!! Above and beyond. He deserves a shout-out from U-Haul 😎 Because of him I will definitely be using U-Haul again!

ROBERTSCOTT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLANN P. 
Évaluation :
5

NY to Florida one way rentals are hard to reserve due to lack of equipment. The shortage of trucks I understand.... supply and demand.... But your dealer was great, and the 10 ft. Cargo van was great on the road to drive for even “ non truckers “!

SARAH D. 
Évaluation :
1

Terrible experience overcharged me had to fight for a refund.

Mark M. 
Évaluation :
5

A wonderful experience from a kind man, keen on assisting his customers! Thank you for a wonderful experience!

KEVINMCCABE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert I. 
Évaluation :
5

Wonderful experience and very friendly staff.

JASONM L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN W. 
Évaluation :
5

Pequa Automotive was excellent . Tom was professional and friendly

ROCHELLEROSALIE Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
5

Super easy to work with!

STEPHENJ JR P. 
Évaluation :
5

Tom was very helpful and fast in renting out my truck to me. Highly recommend booking here

HUGOA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHJAMES V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIEFOREMAN L. 
Évaluation :
5

Quickest and best service on the island

ALEXANDERGABRIEL M. 
Évaluation :
5

Nothing, impeccable service and useful location for me in Massapequa. Would rent out more from here if there was consistently something larger than 15'

ALEXANDERGABRIEL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter R. 
Évaluation :
5

I have been using U-Haul rental trucks and trailers for over 40 years it would be great if all the locations could be as quick friendly informative and professional as your location in Massapequa on Broadway the owner Tommy is the best representative I've ever dealt with

kyle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVENPAUL S. 
Évaluation :
5

Super easy and super helpful!

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
5

just does a great job over there

Stephan S. 
Évaluation :
5

Tom from Pequa Automotive is amazing! Not only did he make my experience extremely easy but in the process of moving furniture with the uhaul I rented I lost 600,00 $. After looking everywhere, it didn't occur to me that I may have lost it during the move. I called Tom days after. He told me that the truck has been rented out a few times and was out at the moment but he would check the truck when it came back. I got a call from him an hour later, he found my money in between the seats and called me right away. I thought it was 500,00 $ that I lost and Tom said “you lost 600,00 $.” I couldn't be more thankful for such an honest man! There are still great and honest people out there. I highly recommend Pequa Automotive.

Tanya K. 
Évaluation :
5

Tom was great and a pleasure to deal with, I would recommend him to friends or family

Edward C. 
Évaluation :
5

This is the only location I would recommend to my friends I have been using U-Haul for years far and away the most friendly professional on time and conscientious rental location knowledge of the most practical and affordable way an appropriate vehicle to accomplish my task made rental quick simple available on time Couldn't be happier will definitely be using this location again

kyle S. 
Évaluation :
3

The van needs a little maintenance. Breaks were squeaky and no wiper fluid. It also smelt.

BRENT R. 
Évaluation :
3

Need the invoice with the taxes removed

Juan R. 
Évaluation :
5

In a stressful situation thing as a move it's nice to have a kind and friendly person helping you through this process of renting the things you need to get you through it In Massapequa NY, Tom Lipera at Pequa Automotive is that person Made renting a trailer simple and easy Thank you

Robert B. 
Évaluation :
5

Awesome service! Very helpful - would definitely use again and recommend.

Michele G. 
Évaluation :
2

Online Pickup was not set up No Text link or phone call confirmation was set up the day before Had to call U-Haul to fix the reservation

Nicholas Z. 
Évaluation :
5

Very seamless and pleasant experience!

Terrence R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacquelyn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISAD I. 
Évaluation :
5

Easiest rental I've ever had with Uhaul. Cleanest equipment too. Great location.

Kerry M. 
Évaluation :
5

Customer service was wonderful and all questions were answered

Barbara S. 
Évaluation :
5

Tom was friendly,accommodating and very helpful.

Kelly V. 
Évaluation :
4

Quick & easy! Good service and good vehicle.

Thomas M. 
Évaluation :
5

Very friendly. even hooked up trailer for me.

George G. 
Évaluation :
5

Gentleman at store was helpful and made certain I had all the equipment I needed.

Joseph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karlene M. 
Évaluation :
5

Nothing it was a simple process

Michael H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLESFRANCIS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tawanna W. 
Évaluation :
5

Nothing! If it wasn't for Tom In Massapequa I was going to call budget and get a new truck. I was lied too by the manager in the phone at a different location and sent me mikes out of the way to Massapequa. When I got there Tom made the experience smooth and easy. He picked up the slack that uhual couldn't fill. Everyone in your company should be like Tom if so you'd be better off. I will tell my family and friends to go to him For now on even if he's out of the way!!!

Daniel G. 
Évaluation :
5

Tom is great Rented two times in the past two months and he is great also recommended a friend who also thought he was awesome

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M. 
Évaluation :
5

your pick up app did not work. it would not recognize my location. i tried my work phone and my wife's phone who was dropping me off. 3 phones it would not accept location. your app stinks. also your agent told me to reboot and other such tech items which did not work and basically said try calling back after 7 am. i had 3 workers waiting on me to get back with a truck and i am told to call back a half hour later to speak to someone else. unacceptable. The great agent at the location must know this is a problem as he left a note saying if problems with uhaul please call my cell. i did and he verified it was me and gave me the key box code. something your service rep should have done.

JOHNPATRICK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank P. 
Évaluation :
5

Excellent customer service!! Tom was extremely helpful and accommodating. I will definitely be returning when I need equipment again.

Jasmine T. 
Évaluation :
5

GPS on app was not working. I was at the location and the App would not let me check in. The owner was extremely helpful and made sure everything went smoothly, however, if he was not there I would not have been able to pick up the truck because of the U-HAUL App.

Kevin P. 
Évaluation :
5

Outstanding overall! Pequa is excellent to rent from and Tommy was extremely helpful also made the process alot easier and efficient! Five star all around

Rocco C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dexter M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy N. 
Évaluation :
5

Great service and experience.

Sean M. 
Évaluation :
5

Truly the best experience I've ever had renting. The owner was so over the top helpful. I can't say enough he even let me borrow moving straps. He helped me attach the trailer, he pulled it up to my car to hitch it for me so I didn't have to back up to it. He was the best of the best.

Chrissa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson Z. 
Non les évaluations ont été soumises pour cet établissement.

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