Le client n'a pas laissé de commentaire.
James B.
Customer Reviews for Pequa Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Quick and easy.
John C.Tom was excellent, & knowledgeable.
curran D.Need more parking space
Ali A.Pequa automotive is an excellent location and Tom is very helpful. I would highly recommend this location to everyone.
Richard D.Thanks Tom
BRIGITTE K.If the attendant in not around he should leave a sign in the door when he will be back. He was not available when we arrived at or scheduled time and as we were leaving he caught us. He should have a bell to ring if he is in the back office and can't hear a knock. On our return of the vehicle there was another person there looking for him. It doesn't take much, its a courtesy.
Richard C.Truck smelled like a barn super dirty, and the rate online do not match the location site over paid rather go elsewhere
wendy M.See you in 3 months
fran M.Great Location and Easy
John V.Service at location is great
john T.All good
matt N.Easy pick up and drop off! Five stars!
Timothy R.There was no one at the desk when we came in to drop off the truck, we walked into the shop and gave one of the workers the key. The parking lot was also very full, we were able to squeeze in but if I had gone with the 26' truck I originally rented and not the 10' truck I switched to last minute; there would've been no where for me to park it on site.
Rachel A.owner was great!
BRIAN R.Tom is great and took care of all our truck rental needs!
Chris L.Merci
Jean S.Very very good best experience I've ever had renting U-Haul very professional great service
ANTHONY M.Truck was dirty. Rent was 39,99 but with all extra charges it doubled. We used the truck for 3 hours and under 10 miles. 2 gallons of gas was charged to the account. The truck gets @10 miles to the gallon but we somehow managed to use 2 gallons for under 10 miles and apparently it costs over $6 a gallon. Do you need directions to a better priced gas station? I have many. Person who rented truck to us was very nice, helpful and pleasant. I can't rent from u haul again due to overall pricing.
Anthony M.Excellent customer service
EDWARD S.Excellent Customer Service. Friendly and courteous.
John G.Easy transaction as usual!
mike S.Cargo van had a flat when I got it. I rent from uhaul at least once per month so it was very disappointing. Also took 45 min to ch3ck in via mobile in the pouring rain. Going to look somewhere else next time.
MICHAEL V.Very easy self help transaction. Both pick up and return. There was a web site glitch when returning but it let me proceed past it and complete return transaction. A call to the main # and a very pleasant rep assured me it would be fine. Following day I got the email with final bill and receipt. No problem at all really.
john M.Very friendly environment
Oscar F.Pick up time and Location was easy pickup & Drop-off was easy.
Robert R.When I returned the truck I took a photo of the truck at the location and followed the directions on retuning the truck . I was unable to , account the system was down and was unable to connect to your network
frice J.Tom goes above and beyond to help us with our rental needs. No need to go anywhere else.
barbara K.Owner was really helpful and I was on my was quickly. Cant ask for more than that. Very nice guy.
JOHN H.Tom Lipera of Pequa Automotive has been so helpful over the years renting us Uhaul. The location is convenient , the Uhaul s are always clean and well maintained. Moving ourselves & family more than a dozen times a much easier has been less stressful with the help of Tom's Uhauls
DENISEMAUREEN D.No problems at all with my rental of a van, easy pick up and drop off.
barbara K.I've been renting from U-Haul for decades at many different locations when I learned of Pequot automotive repair/U-Haul truck and trailer rental location in Massapequa I was happy about just the convenience of the location but after using This location I found it is far and away the best location U-Haul has there isn't even a close second they are quick, ready ,explain things simply, professional and friendly that checks all the boxes for me I would recommend this to anyone likewise with their auto repairs I have started using them as a result of the way that they handle my rental request I have found them to be the same with my trucks and personal cars very knowledgeable simplify explanations of anything I need to know and handle the transaction in a quick professional polite way they've taken a hassle and uncomfortability out of The rental experience I would highly recommend them to anyone, other U-Haul locations need to pay attention Pequa Automotive repair really checks all the boxes for having a worry free rental experience
KYLE S.I'm being held responsible for defects on a trailer when I've told Uhaul several times about straps falling off of vehicles in transport. I was unable to make it in time for drop off n charged for an extra day
Donald B.Tom was amazing to work with! Will be renting from him in the future.
barbara K.Very friendly and excellent customer service
EDWARD S.Was a very easy experience. The way it should be! Will be back!
mike S.The best customer service ever.
EDWARD S.Best place for rentals and I've used a lot
Richard T.The online check in failed the day before I rented the van and upon return the online checking again failed it could not determine my location (I was at the return spot) and then timed out and would not allow me to try again. So I could never lib my miles anywhere? I stopped back in the following day and the man working there assured me it was all taken care care and my online receipt confirmed that. The online system is not user friendly!!!
Thomas G.Very happy
Beverly J.PEQUA AUTO CARE which is also a U-HAUL RENTAL location should be used as an example for all of your locations as to how to be friendly professional and expedite anyone requiring a rental I have been using this location now for many years in fact as long as it's been available and have never been disappointing and I always find it a quick and friendly process in fact I now use PEQUA AUTO CARE to take care of my vehicles personal and business anyone trying this location for the first time would certainly become a repeat customer for both auto care in any U-Haul rental needs they may require
KYLE S.Tom was great. He went out of his way to help me
joe G.Very nice and friendly
marty C.Truck broken down. Owner not willing to answer the phone. Delayed for three hours without getting things done. Running the truck all day for self charging. Gas fee was promised to cover by owner. But denied last mins. Delayed for job and almost got fired. It turned into disaster day. But no one cared and offered something.
Yun F.Excellent customer service
ARIK D.Everything was easy
Vincent G.The facility was very small and was just a complete mess. The owner showed up about 20 minutes late and my reservation was supposed to include an appliance dolly but they didn't have one. I had to go to another location to get one.
Ken L.Al de martino
al D.