Customer Reviews for Pequa Automotive
(Concessionnaire U-Haul dans le voisinage)

725 évaluations

642 Broadway   Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

(516) 221-2622

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 1h pm
  • Dim : 9h am à 12h pm

Services dans cet établissement :

Pour nous contacter

(516) 221-2622

642 Broadway
Massapequa, NY 11758
(Located on Broadway North Of Sunrise Hwy Inbetween Boston Ave and Mass Ave)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 5h pm
  • Sam : 8h am à 1h pm
  • Dim : 9h am à 12h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Terrible experience overcharged me had to fight for a refund.

Mark M. 
Évaluation :
5

A wonderful experience from a kind man, keen on assisting his customers! Thank you for a wonderful experience!

KEVINMCCABE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert I. 
Évaluation :
5

Wonderful experience and very friendly staff.

JASONM L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN W. 
Évaluation :
5

Pequa Automotive was excellent . Tom was professional and friendly

ROCHELLEROSALIE Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
5

Super easy to work with!

STEPHENJ JR P. 
Évaluation :
5

Tom was very helpful and fast in renting out my truck to me. Highly recommend booking here

HUGOA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPHJAMES V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIEFOREMAN L. 
Évaluation :
5

Quickest and best service on the island

ALEXANDERGABRIEL M. 
Évaluation :
5

Nothing, impeccable service and useful location for me in Massapequa. Would rent out more from here if there was consistently something larger than 15'

ALEXANDERGABRIEL M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter R. 
Évaluation :
5

I have been using U-Haul rental trucks and trailers for over 40 years it would be great if all the locations could be as quick friendly informative and professional as your location in Massapequa on Broadway the owner Tommy is the best representative I've ever dealt with

kyle S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVENPAUL S. 
Évaluation :
5

Super easy and super helpful!

Robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vincent C. 
Évaluation :
5

just does a great job over there

Stephan S. 
Évaluation :
5

Tom from Pequa Automotive is amazing! Not only did he make my experience extremely easy but in the process of moving furniture with the uhaul I rented I lost 600,00 $. After looking everywhere, it didn't occur to me that I may have lost it during the move. I called Tom days after. He told me that the truck has been rented out a few times and was out at the moment but he would check the truck when it came back. I got a call from him an hour later, he found my money in between the seats and called me right away. I thought it was 500,00 $ that I lost and Tom said “you lost 600,00 $.” I couldn't be more thankful for such an honest man! There are still great and honest people out there. I highly recommend Pequa Automotive.

Tanya K. 
Évaluation :
5

Tom was great and a pleasure to deal with, I would recommend him to friends or family

Edward C. 
Évaluation :
5

This is the only location I would recommend to my friends I have been using U-Haul for years far and away the most friendly professional on time and conscientious rental location knowledge of the most practical and affordable way an appropriate vehicle to accomplish my task made rental quick simple available on time Couldn't be happier will definitely be using this location again

kyle S. 
Évaluation :
3

The van needs a little maintenance. Breaks were squeaky and no wiper fluid. It also smelt.

BRENT R. 
Évaluation :
3

Need the invoice with the taxes removed

Juan R. 
Évaluation :
5

In a stressful situation thing as a move it's nice to have a kind and friendly person helping you through this process of renting the things you need to get you through it In Massapequa NY, Tom Lipera at Pequa Automotive is that person Made renting a trailer simple and easy Thank you

Robert B. 
Évaluation :
5

Awesome service! Very helpful - would definitely use again and recommend.

Michele G. 
Évaluation :
2

Online Pickup was not set up No Text link or phone call confirmation was set up the day before Had to call U-Haul to fix the reservation

Nicholas Z. 
Évaluation :
5

Very seamless and pleasant experience!

Terrence R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacquelyn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISAD I. 
Évaluation :
5

Easiest rental I've ever had with Uhaul. Cleanest equipment too. Great location.

Kerry M. 
Évaluation :
5

Customer service was wonderful and all questions were answered

Barbara S. 
Évaluation :
5

Tom was friendly,accommodating and very helpful.

Kelly V. 
Évaluation :
4

Quick & easy! Good service and good vehicle.

Thomas M. 
Évaluation :
5

Very friendly. even hooked up trailer for me.

George G. 
Évaluation :
5

Gentleman at store was helpful and made certain I had all the equipment I needed.

Joseph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

karlene M. 
Évaluation :
5

Nothing it was a simple process

Michael H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHARLESFRANCIS D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tawanna W. 
Évaluation :
5

Nothing! If it wasn't for Tom In Massapequa I was going to call budget and get a new truck. I was lied too by the manager in the phone at a different location and sent me mikes out of the way to Massapequa. When I got there Tom made the experience smooth and easy. He picked up the slack that uhual couldn't fill. Everyone in your company should be like Tom if so you'd be better off. I will tell my family and friends to go to him For now on even if he's out of the way!!!

Daniel G. 
Évaluation :
5

Tom is great Rented two times in the past two months and he is great also recommended a friend who also thought he was awesome

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M. 
Évaluation :
5

your pick up app did not work. it would not recognize my location. i tried my work phone and my wife's phone who was dropping me off. 3 phones it would not accept location. your app stinks. also your agent told me to reboot and other such tech items which did not work and basically said try calling back after 7 am. i had 3 workers waiting on me to get back with a truck and i am told to call back a half hour later to speak to someone else. unacceptable. The great agent at the location must know this is a problem as he left a note saying if problems with uhaul please call my cell. i did and he verified it was me and gave me the key box code. something your service rep should have done.

JOHNPATRICK K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank P. 
Évaluation :
5

Excellent customer service!! Tom was extremely helpful and accommodating. I will definitely be returning when I need equipment again.

Jasmine T. 
Évaluation :
5

GPS on app was not working. I was at the location and the App would not let me check in. The owner was extremely helpful and made sure everything went smoothly, however, if he was not there I would not have been able to pick up the truck because of the U-HAUL App.

Kevin P. 
Évaluation :
5

Outstanding overall! Pequa is excellent to rent from and Tommy was extremely helpful also made the process alot easier and efficient! Five star all around

Rocco C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dexter M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy N. 
Évaluation :
5

Great service and experience.

Sean M. 
Évaluation :
5

Truly the best experience I've ever had renting. The owner was so over the top helpful. I can't say enough he even let me borrow moving straps. He helped me attach the trailer, he pulled it up to my car to hitch it for me so I didn't have to back up to it. He was the best of the best.

Chrissa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson Z. 
Évaluation :
5

Tom was great will recommend

John P. 
Évaluation :
5

open when they were supposed to be. Quick pick up, easy hook up. easy drop off pleasure to deal with.

john K. 
Évaluation :
5

Excellent and easy...

Sean H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAELR D. 
Évaluation :
5

My rental equipment was staged and ready for pick up as agreed They could not have made rental agreement and paperwork any faster or easier very professional and Knowledgeable will use them again and will recommend them to all great experience

kyle S. 
Évaluation :
5

Excellent service from Tom! I would definitely use again.

Kenneth W. 
Évaluation :
5

TOM WAS POLITE AND FRIENDLY. VERY HELPFUL. I WOULD DEFINITELY RECOMMEND THIS LOCATION

WENDYH F. 
Évaluation :
5

The best location I have dealt with in all my times renting from Uhaul - Thank you

Tara M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

Excellent service and ordering process was seem less.

William H. 
Évaluation :
5

Great location, nice staff

Mark A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
5

Owner was very helpful and accommodating. Had disaster with POD company day I needed truck and owner went out of his way to assist me. Will definitely use them when we find our new house.

Shane F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George K. 
Évaluation :
1

We've had an overall very negative experience with U-Haul overall as the reservation we originally had for this day and tried to pick up at another location was cancelled without our consent or notification. But specific to this location, it operates very unethically. We picked up the truck and were never given a copy of the contract. Also we were charged for an additional day and for smart move without our consent.

Donovon B. 
Évaluation :
5

Great experience, was a brand new trailer and everything went perfect ! A+++ Pequa Automotive Location

Sal D. 
Évaluation :
5

You cannot improve upon perfect

Mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S. 
Évaluation :
3

The truck was filthy when I got it and yet I somehow get charged with a cleaning fee. I was told to return the truck between a quarter to a half tank of gas as it was below a half tank of gas when I rented it. I did so and yet I was hit with a gas charge as well. Did not realize these charges were snuck on until the end of the month when I was going over my bills. So disappointed. It's very unfortunate

Ryan M. 
Évaluation :
5

Pequa Auto was a friendly bunch., really enjoyed them! The van was outta sight, a 2020 huge and clean with big side mirrors. I have owned two vans, a 1975 and a 1979. Drove them into the ground. This was like a pleasure car with all the bells and whistles, would love to take such a vehicle cross country!

Gary M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBORAHA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

amanda L. 
Évaluation :
1

I was very upset with how dirty the inside of the van was. Not vacuumed, dust and fingerprints all over inside driving area. The stealing wheel was filthy and sticky. When I asked for cleaning wipes they had none and gave my a rag and hand sanitizer. My wife was very upset because the seats were so dirty. Would never go to that location again!!!! During this Covid time you would think cleaning would be priority. I hope your company reaches out to me and doesn't just brush this aside. Sincerely, Ed Schneider

Edward S. 
Évaluation :
5

I was in need of a truck on short notice and Tom was able to help me out. Tom was able to get me in and out in no time. Between his help and the convenience of his location, I highly recommended Pequa automotive for all of your U-haul needs

Erin R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
1

Absolutely a disaster trying to return as well as a man trying to rent at same time would never go back

Eric P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrence P. 
Évaluation :
5

Amazing customer service, great location.

ALEXANDERGABRIEL M. 
Évaluation :
5

Pequa Automotive was quick to service my order and had my truck ready to go in just a few minutes from the time I arrived to pick it up. The manager Tom was courteous and friendly. He offered to answer any questions regarding the rental and general usage of the truck.

Jeffrey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John D. 
Évaluation :
5

Super fast service Friendly

MICHAEL M. 
Évaluation :
5

Will not recommend uhaul anymore. They messed up my reservation had to drive 15 miles to get a truck promised credit to make up for it was billed full price for everything now have to contest charges... not worth the hassle

F S. 
Évaluation :
5

I recently rented a uhaul truck for a local move from the facility located on Broadway in Massapequa LI. I didn't get the gentleman's name but he was friendly and Very helpful. I will DEFINITELY be a returning customer.

Michael A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve M. 
Évaluation :
5

Nothing. The gentleman who worked at this location was wonderful.

Kathryn B. 
Non les évaluations ont été soumises pour cet établissement.

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