Customer Reviews for Performance Transmission
(U-Haul Neighborhood Dealer)

102 évaluations

N15919 Sonsalla Rd   Trempealeau, WI 54661
(Hwy 35/54 & Sonsalla Rd)

(608) 539-2230

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam : 10h am à 1h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(608) 539-2230

N15919 Sonsalla Rd
Trempealeau, WI 54661
(Hwy 35/54 & Sonsalla Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 8h30 am à 4h30 pm
  • Sam : 10h am à 1h30 pm
  • Dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Jodi E. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jane B. 
Évaluation :
4

nothing

mel B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda P. 
Évaluation :
5

Thank you He is so awesome.

ROSEMAMRE B. 
Évaluation :
4

The truck was absolutely HORRIBLE!!! We didn't think it was going to make it to our destination. The front driver side tire is either bent or loose!!!

shari B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl K. 
Évaluation :
3

when setting up credit card payment there is no option to designate a tax exempt number

tammy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl K. 
Évaluation :
5

Very helpful with trailer rental process.

Leo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron H. 
Évaluation :
2

Location not open when it was supposed to be. Looked dirty inside

Ken E. 
Évaluation :
5

Ken is a great guy and very passionate to make sure my experience was the best !!

Kip S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori - CWSC C. 
Évaluation :
4

I have no suggestions, very pleased

Craig S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS G. 
Évaluation :
4

Gas was barely over a quarter full so the first thing i had to do was put 77 bucks of gas in it

Ronald H. 
Évaluation :
5

After hours drop was easy and convenient.

CHAD N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory W. 
Évaluation :
5

I had an amazing experience.

Eunice O. 
Évaluation :
5

Don't change anything. It was great.

Charles K. 
Évaluation :
5

Very friendly helpful owner with awesome dogs.

Kevin E. 
Évaluation :
5

I think this guy Ken I think is his. Is a really amazing person to help me out with Uhaul

Jake H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen C. 
Évaluation :
5

NUTHIN

Richard L. 
Évaluation :
5

Outstanding individual. Very friendly and helpful

Tawny L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Abilene H. 
Évaluation :
5

Nothing at this location. Ken is very accommodating and helpful.

Jeff S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ted E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucas A. 
Évaluation :
5

Very good customer service, we did not give owner much notice and they were still able to accommodate us.

janette W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa P. 
Évaluation :
5

The 6x12 trailer I used could use a jack other than that it was great

Dale I. 
Évaluation :
5

I'm not sure who's fault it was but there was massive confusion about the drop off location and required a lengthy phone call to resolved and was very challenging to get to the right person after numerous transfers.

Cory K. 
Évaluation :
4

Speed up registration

rod B. 
Évaluation :
5

Ken communicated to our voicemail promptly. He was a pleasure to work with and would highly recommend this facility.

Nancy M. 
Évaluation :
3

Ken is the owner of this setting. He's a nice guy, but he needs more training on how to process a rental agreement. It took almost 40 minutes to complete the required steps...... I'm glad he had the trailer I needed during the busy Thanksgiving holiday rental period, but I would not use this site again if the equipment I needed was available elsewhere.

mark R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tom R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
3

The owner did not make sure the car hauler safety chains were attached to the vehicle. He also did not give accurate information about turning in the rental at our destination. He said we only needed to drop off the keys but you have check out in person or on the app. This could have been costly for us.

Valerie S. 
Évaluation :
4

Got overcharged.

Joseph I. 
Évaluation :
5

Staff at the pick-up location was excellent. He arrived early to allow me to pick up on my schedule as opposed to when the business opened on Saturday.

Mark R. 
Évaluation :
5

Nothing at this point. Easy access and convent location with gas station one mile away.

Matt F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brady M. 
Évaluation :
3

It would be nice to have an employee at the Uhaul rental stations on the weekends on normal hours, considering that's probably when most people do their moving... in case of questions, problems, or other paperwork

Frank R. 
Évaluation :
5

Perfect signage and instructions for keys and drop off . Not so clear for where to park the truck but as it is still in the same position tonight am assuming we did ok.

Don L. 
Évaluation :
3

The service was friendly, but we couldn't use the 24/7 check-in because this location is rural and the cell phone service is sub-par. I could not proceed past the step to upload a photo for verification. I wouldn't recommend this location be available for 24/7 check-in. We had to reschedule our pickup for the following morning, and luckily the owner of Performance Transmission was at the shop earlier than their usual hours so he could help us with the check-in.

Coral B. 
Évaluation :
1

The guy made me wait while he "cleaned up" as he was working in back. Then made me wait while he tried to figure out his laptop. Then he took my credit card and said it was for the trailer but charged me for insurance (i already prepaid and told him this). Then he made me wait an additional 20 min to redo this ( i express checked in) and take the insurance off.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K. 
Évaluation :
5

great place

Kim P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERALD E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pat S. 
Évaluation :
5

Add cruise control. Quiter cab.

joe D. 
Évaluation :
4

Propriator was very nice and he had plenty of room for equipment

Thomas Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davidf H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JoAnn H. 
Évaluation :
3

you need to have all trailers available at all locations when you confirm rentals, not direct them to another location.

David M. 
Évaluation :
4

Excellent service. I'm very pleased.

Jeffrey J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sara G. 
Évaluation :
1

Picked up truck in Marshfield, where it was parked in a gravel parking lot in the rain. The last person in the truck left a small residue of dirt on the floor mat, but unavoidable. This drop location charged me $30 for wiping off the floor mat. When I called them, he said he didn't have time to speak with me and that it was U-Hauls problem to deal with me! This "dealer" saw a 3 minute cleaning opportunity to make $30 bucks. Glad I never had him work on a transmission for me!!!

JAMES T. 
Évaluation :
5

Out standing coustomer service. Eveything was perfect.

James M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHELLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAN F. 
Évaluation :
1

I received 20 too many phone calls and email notifications from different representatives through out wi. My pick up location changed so my brother had to get the truck, I called prior to and stated I did not want any insurance etc and they still added it and asked him to sign. I requested a small truck and was quoted 140 and at pick up I received a large truck at 190. Overall experience with uhaul was atrocious and I will not use the services again not will I refer anyone!

CHELSEA Q. 
Évaluation :
3

Was told there would be 24 hour key drop box but there was not ..spent half an hour trying to figure out what to do with the truck..this was after driving 8 hours and unpacking for 4 hours..exhausted

Jerod H. 
Évaluation :
3

These people claim they have a 24 hour drop box & don't. And they don't answer their phone.

TRACY M. 
Évaluation :
3

I was supposed to pick my UHaul up in La Crosse, WI... The day before I was supposed to pick it up, UHaul called and said that something got messed up and now instead of conveniently picking it up in the town where I was located... And where I was told it would be... They said I must go to Trempeleau, WI that day, otherwise if I waited until Friday (the day I was supposed to pick it up) I would have to drive to Prairie Du Chien, which is over an hour away. I was very unimpressed with this, because my reservation should have been upheld, even when UHaul made a mistake. I drove past the location where I was supposed to pick it up and there was more than one UHaul there, in the size I requested, for the entire weekend... I made my reservation months in advance, I think it should have been upheld.

Jaimie W. 
Évaluation :
1

The pickup was originally scheduled for Bions service station. I had made a reservation two weeks ahead of time and when I got there, there was no trailer. We were then sent to Trempealeau and when I got there the place was closed. I was then sent to Galesville and I could not find it. I eventually ended up back in Trempealeau and rented the trailer.

AL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TOBIAS K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KRISTINA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK M. 
Évaluation :
5

Keep up the great service. The customer service was awesome.

Dave E. 
Évaluation :
5

The next time a customer asks for a truck to be picked up in La Crosse, I am advising U-Haul to make that happen. There was a truck in La Crosse the day I needed to rent it and I was not allowed to take it because I was scheduled to pick it up in Trempealeau. Having to drive 35 minutes to get the truck, wasted a good hour of mine and others' day to move. I know I tried to "switch" the location on-line Monday morning...however this should not have made a difference in where I originally would have picked the truck up. I was not pleased with this outcome.

DIXIE L. 
Évaluation :
5

Have rented from Performance Transmission before and had top notch service!

MARK F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALLEN T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRION B. 
Évaluation :
5

The only problem I found was, the towing dolly I asked and paid for 2 wheel. However due to unavailability they had installed 4 wheel towing dolly so I had to pay 20-30 $ more which I never asked for. The overall experience was nice and convenient. I would really appreciate if I get the difference back as it was not my fault. Merci.

KALPESH P. 
Évaluation :
3

needs to have a drop box for the keys

ERIC N. 
Évaluation :
5

I did not know I was suppose to fold and stack the blankets at end of move - This cost me money. I did pack them into big bags. I did mention this to the guys that rented me the truck. Thank you for your help.

BILL R. 
Évaluation :
4

Very friendly and accommodating.

JIM T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JESSIE O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH I. 
Évaluation :
5

nothing, other than having more inventory avalable

TIMOTHY W. 
Évaluation :
5

Staff was extremely friendly and helpful!

bjorn J. 
Évaluation :
5

Nothing...

DAN F. 
Évaluation :
5

Great experience. Would recommend this location to others.

Bob S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SONYA H. 
Non les évaluations ont été soumises pour cet établissement.

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