Customer Reviews for Personal Mini Storage Dunnellon LLC
(U-Haul Neighborhood Dealer)

941 reviews

11955 N Florida Ave   Dunnellon, FL 34434
(In Dunnellon)

(352) 489-1859

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/5/2021: Closed

Services at this Location:

Contact Us

(352) 489-1859

11955 N Florida Ave
Dunnellon, FL 34434
(In Dunnellon)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 2:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/5/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5

Had the trailer staged and ready to go. Very friendly proprietors.

AARON M. 
Rating:
5

Customer did not leave a comment.

Lillyanna A. 
Rating:
5

Customer did not leave a comment.

Joe S. 
Rating:
5

Always great

FRANK H. 
Rating:
5

Always a pleasure to rent from Don and Dori!

CHARLES B. 
Rating:
5

Quick check in . We were greeted with a big smile .

Faye E. 
Rating:
5

Location has plenty of different types of vehicles on hand to chose from.

Kenneth F. 
Rating:
5

Great service from Mario!! Will be back !!

ALBERTO S. 
Rating:
5

Customer did not leave a comment.

TRAVIS B. 
Rating:
4

Customer did not leave a comment.

Steve S. 
Rating:
5

Just outstanding service

EDWARD S. 
Rating:
5

Customer did not leave a comment.

William R. 
Rating:
5

Customer did not leave a comment.

CHARLES B. 
Rating:
5

Very pleasant and easy access.

John G. 
Rating:
5

Customer did not leave a comment.

ROBERT G. 
Rating:
5

Trailer was greasy on the inside but other than that it's great this is my second time renting from this location I'll be renting again. Thank you great people and service!

ANGELA S. 
Rating:
4

Customer did not leave a comment.

Bruce W. 
Rating:
5

Friendly helpful staff

JESSIE H. 
Rating:
5

Easy to get in and out of location. Easy and quick to get and return equipment. Overall a great experience. I will definitely use this location for future rentals.

Rodney B. 
Rating:
2

Tire pressure was stated to be 81 PSI. Obviously had not been checked as actual pressure was 51 in all tires. Truck windshield was full of bugs.

ROBERT E H. 
Rating:
5

Customer did not leave a comment.

BARBARA C. 
Rating:
4

Customer did not leave a comment.

RICHARD S. 
Rating:
5

Nothing. Could not have been better. Very courteous and helpful. Very efficient.

RONALD W. 
Rating:
5

Customer did not leave a comment.

JAMES M. 
Rating:
5

Customer did not leave a comment.

Corinne M. 
Rating:
5

Customer did not leave a comment.

KENNETH M. 
Rating:
5

This is one of my local U-Haul dealers excellent service

THOMAS R. 
Rating:
5

Customer did not leave a comment.

MARIA S. 
Rating:
1

Was told I would only be charged one day rental then ended up getting charged for two. Then could never get back in touch with local office. Sat on hold for over half hour several times to speak to some one at corporate U-Haul before hanging up. Finally after an hour and nineteen minute wait was able to speak to someone who took my information in two minutes to have a follow up phone call in 72 hours. DO NOT RENT FROM THIS LOCATION!!!

nathan B. 
Rating:
5

Nothing

RUBEN V. 
Rating:
5

Customer did not leave a comment.

Conrad M. 
Rating:
5

Customer did not leave a comment.

CHARLCIE R. 
Rating:
5

Need to find out how to request a refund.

REID R. 
Rating:
5

Nothing... Owner was exceptional.

JIM G. 
Rating:
5

Customer did not leave a comment.

JANICE R. 
Rating:
5

Customer did not leave a comment.

DENNIS J. 
Rating:
5

Customer did not leave a comment.

Leonard K. 
Rating:
5

The owner/clerk made it fast and easy.

James H. 
Rating:
5

Customer did not leave a comment.

CATHERINE J. 
Rating:
5

Customer did not leave a comment.

MILTON D. 
Rating:
5

Very fast checkout...customer service was great! Thank you.

ALMA D. 
Rating:
5

Customer did not leave a comment.

DEBRA C. 
Rating:
3

Customer did not leave a comment.

JEFFREY DAVID G. 
Rating:
4

Customer did not leave a comment.

MARK E. 
Rating:
5

Customer did not leave a comment.

JOHN M. 
Rating:
5

Nothin. Only thing that would make it better is lower cost per mile price!

Robin L. 
Rating:
5

Customer did not leave a comment.

BRITTANY R. 
Rating:
5

Joe and Dori were very thoughtful and professional. It was a pleasure working with them.

SANDRA A. 
Rating:
5

Customer did not leave a comment.

CONRAD M. 
Rating:
5

Customer did not leave a comment.

STEVEN R. 
Rating:
1

Send them to hilltop automotive 3430 west dunnellon rd dunnellon FL 34433. Pick up trailer and owner checked lights he said while I ran them. Went 2 miles to load car, loaded car ready to head to pa had wife watch lights no left turn signal or brake light. Went back to pickup location he says nothing he can do he don't work on them. Sent me to hilltop automotive were I ended up unloading car and switching trailers very helpful there. 1st guy could car less sends you on a 1100 mile trip with no lights.

RUSSELL Z. 
Rating:
5

He could not have bern more pleasant and helpful. Will definitely deal with him again.

Mary G. 
Rating:
5

It made moving easy they everything top notch .. HIGHLY RECOMMEND .

Michael B. 
Rating:
5

Customer did not leave a comment.

CONRAD M. 
Rating:
4

Customer did not leave a comment.

JOSE L. 
Rating:
5

Customer did not leave a comment.

WAYNE H. 
Rating:
5

Customer did not leave a comment.

TERRI L. 
Rating:
5

Customer did not leave a comment.

Sharon A. 
Rating:
5

Joe is very friendly. My problem is with the uhaul website. I could not update my information and had to call. Also, I reserved the pickup and it was not available. This is the 2nd time it's happened. The box truck is not always a be option.

RONALD T. 
Rating:
5

He unhooked the trailer and said ok your all set. Something signed proving I dropped it off would be a good idea

Douglas B. 
Rating:
5

Customer did not leave a comment.

Brenda L. 
Rating:
5

fast and friendly service , the whole operation , both the rental AND return took approximately 30 minutes ! i will rent from this location again in the future .

JAMES F. 
Rating:
5

Customer did not leave a comment.

JEFFREY L. 
Rating:
5

Customer did not leave a comment.

WILLIAM J. 
Rating:
5

Customer did not leave a comment.

Ricardo Lopez R. 
Rating:
5

Was supposed to get an extra day for free since the truck i reserved wasnt there. When I returned the truck to another location they billed me 40 for the extra day. Would like this corrected please.

DANIEL C. 
Rating:
5

Customer did not leave a comment.

Rex A. 
Rating:
5

Quick, fast, and friendly personnel.

Charles S. 
Rating:
3

Did a virtual drop off! This feature will be a huge consideration when renting again.

nathan B. 
Rating:
5

Very clean and professional very friendly people

morrison C. 
Rating:
5

nice and friendly staff:)

DAVID V. 
Rating:
5

These folks are the best! 5+ Stars

DAVID B. 
Rating:
4

Customer did not leave a comment.

COLYERSCOTT W. 
Rating:
5

Customer did not leave a comment.

BRIAN M. 
Rating:
3

Customer did not leave a comment.

Michael G. 
Rating:
5

Customer did not leave a comment.

ronald C. 
Rating:
5

Customer did not leave a comment.

Harald B. 
Rating:
4

Customer did not leave a comment.

VERLIN L. 
Rating:
5

This location was not open when we returned our truck. It was easily accessible and plenty of room to leave the truck. Due to the difficulties at our pick up location (UHaul system not working properly) the we were unable to use the app. The person we spoke to at 1-800- uhaul made it easy for us.

TIMOTHY L. 
Rating:
5

Customer did not leave a comment.

ALBERT H. 
Rating:
5

This location has excellent customer service.

VERLIN L. 
Rating:
5

Everything was awesome. The couple running this location are the best I have ever experienced within Uhaul. Give them an award!

James B. 
Rating:
5

Joe was very helpful and made the process easy. The only thing is that Joe let me know to sweep the truck out at the end to avoid a cleaning fee. When I got the truck home and pulled the ramp out to load boxes, the ramp had hay caked onto it. I had to sweep it out myself to avoid the fee which was annoying but please check the trucks thoroughly as to avoid furture issues with Uhaul users that are unaware it is dirty.

Joseph S. 
Rating:
5

Customer did not leave a comment.

Frederic H. 
Rating:
4

Open area with easy access and friendly staff

Lee J. 
Rating:
5

Very courteous and friendly staff.

Fred C. 
Rating:
5

Great customer service. We will definitely use them again. We would definitely recommend them.

michael H. 
Rating:
5

Nothing

Georgine G. 
Rating:
5

Always great customer service.

MICHAEL M. 
Rating:
5

They had the best customer service. No complaints!

KATEY P. 
Rating:
5

Customer did not leave a comment.

LOWELL D. 
Rating:
5

Always courteous and and easy to talk with. Very organized and expeditious.

John J. 
Rating:
5

Very friendly and courteous staff.

JOHN B. 
Rating:
5

Easy experience friendly employees

MICHAEL C. 
Rating:
5

Customer did not leave a comment.

CARL N. 
Rating:
5

The attendant was very nice, welcome to me to the community and I would highly recommend this location :-)

ALISA S. 
Rating:
5

Very efficient and friendly service. We will definitely rent from this location again!

Conrad M. 
Rating:
5

Customer did not leave a comment.

DANIEL M. 
Rating:
5

Customer did not leave a comment.

John C. 
Rating:
5

Customer did not leave a comment.

Brown A. 
No reviews have been submitted for this location.

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