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Elizabeth Torres
Customer Reviews for Personal Mini Storage S Davenport LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The staff was very helpful, professional and I appreciate that. I would definitely recommend this U haul location to my friends. Merci.
Chuck AdamsThis location has EXCELLENT customer service and GREAT attention to detail. Marilyn and Jessica have outstanding organizational skills and work very hard to make sure customers are completely satisfied. This location is my number "1" Uhaul site and I will always look to them for the great business they conduct. Thank you for being a great example of a successful business in Florida.
Dean AlvarezNothing to change, the employees at the location were more than amazing people, great conversations, I had an amazing time while renting the truck, I will definitely come back to rent there again. Great job and keep up the good work. Raymond N.
raymond nielsenMarylin is Awesome Mgr., and person which makes this Location operates so Professional. Thank you, Again !!!
MALCOLM BRYANTI tried to get in at 2:30 and the door was locked. Tried to call the number on the door and no one answered. We drove in the exit not know where to go. Drive around ending up at the entrance. Employee was sitting at the desk near the door I was trying to get into. It was confusing with bad signage and was open till 5:30. Why was door locked? No sign to indicate what to do.
DEBORAH SIEMSVery good service. Kind ladies and very well informed and serviced.
HERTEL MALTAISGracias
Edwin RiveraVery helpful and efficient.
Mischelle StoneVery friendly staff. Very helpful.
Oleh LytovetsBeen to this location twice in one month the staff is incredibly friendly and helpful.
Carmen MartinezGreat equipment, great attention
ricardo garciaQuick simple drop off
Alexander Villalobos👍
Yuriy RybakSo, the truck and furniture pads were great, but the appliance dolly was something else, the wheels were bent inwards and did not allow the dolly to stand on it own, they did say that it would not, so I prepared for that, however; once the belt was around the item I was moving, when you turned the handle to lock into place it went past the stop and did not lock, I had to find something, a 2-inch board to place in between the handles to stop the tightening crank to stay in place. As we were using on the steps one of the belts that are on the roller to help with the steps broke, this than made me chip the tile that was on the step. Otherwise, all went well.
Earl MerkesExcellent customer service, the best truck rental experience. I definitely recommend this place, the girls are very nice and very professional.
Juan RodasGreat overall services
sol ngEasy and fast
William TorresI have used this u-haul location many times and each time was a great experience.
Robert CarpenterSi exlente
Jose VigoMe gusta el servicio exlente
Jose VigoA woman came out & asked if we were returning equipment. We responded yes. She directed us where to park & said she'd be right back with us & never returned. We proceeded to do the self-return via the app…which took a long time to take pics & try to upload with not good service/wifi
Megan ThomasonGreate company
William GutierezEveryone was very helpful and friendly. Recommend having someone to answer the phone and assist customers versus leaving a message and waiting an extended period of time for a call back.
Tammy ReadInclude signage directing customers where to park the trucks. Parking lot very narrow and small i arrived with 20' truck and no where to park , received no direction
charles guillenThank you Excellent job
ivan jimenezThe U-Haul Location in Davenport Florida has always been excellent to deal with. The staff is very professional and courteous. I highly recommend this location.
Dale MathewsDropped of after hours
Jeffrey SeversonDid an after hours drop off. Easy.
David RichardsMy experience at the Davenport UHaul dealer was great! Other dealers should be trained by these folks. Not only was the customer service experience great, but the equipment was in perfect condition. Definitely a shining star! After having bad experiences with other dealers, I've been reluctant to rent. I've been using U-Haul trucks and trailers since 1983 and worked with an affiliate 1983-1989. It's easy to identify quality centers and those that care for the equipment.
Thomas TedfordLomejor
Jose VigoThe truck was not in good mechanical maintenance, it consumes too much fuel. My experience was the first and will be the last with uhual. For the next time I will use another company whose trucks are in better condition, who use diesel and whose delivery process is not so complicated. And I give you a suggestion, have a 24/7 customer service number where people, not computers, answer.
Gilvicmar GalindezMuchas chiripas y cacas de rohedores
Dixon FerrerWatch orders more closely and make sure what equipment was requested is in the truck. I requested a handtruck and was never put in the truck. I had to move a 12 x 10 source unit by hand because I had no resource to get the handtruck that I ordered that wasn't put in my truck, I truly feel I should have some kind of compensation for the inconvenience thank you
Juan PerezI always rent for this place. I do have another location close by but I choose this one for its clean and the stuff is always welcoming. The ladies were very helpful and still manage give you time despite having to be in and out while helping others. My only issue with U-Haul in general is: give me the truck full of gas and I will bring it full. I hate it when it's at a different level and every time I bring it back I tend to put more than where it was and that's just not fair. If everyone did that, the company is robbing the company out of few gallons here and there. Rental car offer it full and expect you to bring it back full and that's only fair.
Rachid MeriaGracias por una atención personalizada y lo mas importante en español son personas de verdad los equipos bastante limpios
LEONARDO MORALESBien
Eduardo GonzalezAlways a pleasure to do business at this location
Steve RahlfsExcellent service
Alexis VillafaneVehicle was quite dirty in the trailer. Dirty enough for me to have to clean it myself before putting my stuff in it.
James PerkinsIt’s all good the experience was very good nice clean truck maybe you can change driver seat spring loaded it’s bad on long distance driving
ramon garciaEverything was great thx
ramon garciaGrate service
Javier IrizarryGreat service on both ends
Paul WilliamsonGreat service on both ends
Paul williamsonThe staff is always Amazing at what they do for customers on a Daily basis !!! You guys are the best and thank you guys again for your customer service !!! And Marilyn you are the best !!!
MALCOLM BRYANTVery well organized, staff very professional, will use again if I need U Haul..
Donald WilliamsAtención especial muy amables y disponibles en todo momento me siento complacido de rentar en esta localidad y lo haré cada vez que necesito Gracias Special attention very friendly and available at all times I am pleased to rent in this town and I will do it whenever I need it. Merci
LEONARDO MORALESfrom pick up to return evreryone was fantastic. a pleasure to work with. trailer worked as expected`ted.
PHILIP ELLIOTT