Évaluations des clients Peters Auto Repair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Peters Auto Repair

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rebecca C. le

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My experience using Uhaul exceeds my expectation. The person I spoke on the phone was friendly and helpful. I would recommend Uhaul to my friends and family.

Jonathan S. le

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Le client n'a pas laissé de commentaire.

Vigen N. le

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Le client n'a pas laissé de commentaire.

Osheen C. le

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Friendly, patient and quick service

eduardo I. le

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The parking lot and other businesses were crowded. There was no available parking on the street. We had to park in a NO PARKING area. Otherwise the rental process went along smoothly.

Victor V. le

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The truck I rented was not clean, there was still trash in the front seats and the inside back was also not cleaned

Edward C. le

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I had trouble confirming the reservation online initially. I made a reservation online and chose the phone check-out (vs checking out at the counter). When I received the confirmation it was to a different pick-up location. When I called, the first u-haul rep told me that happens all the time when you use online reservations. He told me not to do the online reservations and I should always call instead. He then transferred to me to someone who was supposed to help me, but instead I got disconnected. The 2nd time (I called back), the rep informed me that the online reservation isn’t accurate and that it’s only giving the user a chance to pick a “preferred” pick-up location, but the system would redirect to another location that actually has the type of vehichle requested? What?! That’s like making a reservation at a specific hotel location (when it shows avails), but then the system redirects the user to another hotel for the final confirmation! I cancelled the whole reservation b/c the rep told me there were no trucks available in my city of choice (even though there were several locations showing availability online). I went back online and the same location I chose initially was still showing it had the type of vehicle I wanted; and it was available when I needed it. This time, I chose the “check-out at the counter” option. The reservation was confirmed. I was leery. However, when I showed up to the location, not only did they have a truck ready for me, it also was practically new (only about 3k miles on the truck) and with pads inside that they allowed me to use (keep in the truck). The location was great! They had my reservation and welcomed me by name when I said I had reserved a truck. I was in and out quickly. I would highly recommend this location, but I can’t say I would recommend the u-Haul online reservation system or support reps. They both said the online reservations system isnt accurate. In my case today it was the service reps who need improvement.

JAMES R. le

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They gave us a U-Haul truck with faulty brakes and the headlights weren’t working correctly. I will never use U-Haul again

Aubrey C. le

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Le client n'a pas laissé de commentaire.

Tiago C. le

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Truck had it’s cabin insanely dirty. Cigarette butts in the ashtray, dust all over it, spilled coffee on the dashboard. Windshield whippers didn’t work and had no cleaning fluid in it. Horn didn’t work, and I’ve only noticed when I needed to use it to avoid an accident. You’ve put my life and others in jeopardy.

GILBERT M. le

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Great people with great services

Anna A. le

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Customers should be warned about the street parking enforcement for overnight parking. I was in the rush and didn't read the rules to double check as I was told that it's ok to park on the street. I remembered just in time that there was some restrictions and went and got my car before I was ticketed. But if I relied on the advise of your staff it could've been costly!

David V. le

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Le client n'a pas laissé de commentaire.