Évaluations des clients Petro Canada Yarrow

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Petro Canada Yarrow

Cote générale :

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Marianne T.
Évaluation :

I asked if I could get a cube at the Chilliwack location as I was directed to Yarrow - reply was no Cube so I used the 15ft drove to Chilliwack, location where my locker is located. A cube van sat there the whole time I loaded and unloaded. The cost was high for the large van, the gas and the mileage when a cube was located there the whole time Not happy also we verbally confirmed drop out location - I receive an email no drop off so I ahd to call again to confirm I had dropped off

Tiffany N.
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Le client n'a pas laissé de commentaire.

kim P.
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Le client n'a pas laissé de commentaire.

Rodolfo F.
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The gentleman at the counter was incredibly helpful, service was quick and friendly. I was met with a smile outside and zero hassle.

Shalandria-Lea G.
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It ended up costing far more than quoted, as well I had ta go much farther just to pick up & drop off the vehicle. Also the back wasn't swept out well from the start. The people who ran the place & worked there were very courteous though.

Darren M.
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Charged me $45.00 more then they should have.

Nathan S.
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Le client n'a pas laissé de commentaire.

Marilyn T.
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Le client n'a pas laissé de commentaire.

ron D.
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Generally this was a good experience...I was a little disappointed that they do not " rent" the hitch for their trailers, my ball is 2 5/16 they required a 2" ball...so I had to purchase one from them...$40 That being said, the trailer was clean and ready to go, and the merchant was pleasant to deal with..I will return if I have occasion to need a trailer again.

jason R.
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Rear tires where worn out.

Justin E.
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Clean the truck and clear the windscreen inside

Surinder N.
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Le client n'a pas laissé de commentaire.

Allan H.
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Le client n'a pas laissé de commentaire.

Joe D.
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I was very happy with this location. I am not happy with the fact I had confirmation for the Abbotsford location on Monday and on Friday the location changed. When I tried to inquire basically was told to bad to sad. Picking Up at this location add 3 hours to my day. I do rent from U-Haul quite often will have to rethink as I was not very impressed. Lets see the follow up or the lack of follow up

Rodney H.
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Friendly, professional and courteous. I was very impressed by the high quality of service provided by the staff at the yarrow U-Haul location.

Christopher C.
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Le client n'a pas laissé de commentaire.

Daniel A.
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Installer should double check the hook up and hitch. The trailer came detached from our truck on the morning of Jan 20 causing our load to shift which damaged our 55 inch flat screen rca tv

Chris M.
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Le client n'a pas laissé de commentaire.

Patricia T.
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Friendly helpful staff. Great location. All range of trucks and trailers available. Just overall amazing experience with them.

Rose-Marie L.
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Le client n'a pas laissé de commentaire.

WAYNE D.
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Le client n'a pas laissé de commentaire.

Cory O.
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Le client n'a pas laissé de commentaire.

GORDON H.
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Le client n'a pas laissé de commentaire.

Frank J.
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the truck does not have snow tires and got stuck in the snow several times.

Peter H.
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Le client n'a pas laissé de commentaire.

SUE V.
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Le client n'a pas laissé de commentaire.

Douglas H.
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Le client n'a pas laissé de commentaire.

Spencer L.
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Le client n'a pas laissé de commentaire.

Carl S.
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They provided an outstanding service. Looked after my needs

Deborah S.
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All staff were very kind. Pleasant to deal with.

TIM B.
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Le client n'a pas laissé de commentaire.

Mira T.
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I am happy overall.

Mark K.
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Quick concise service

Stuart W.
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Please ensure truck swept - broken glass all over back when I collected it.

Jordan S.
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This location was great , however my original booking was with u haul at matsqui place in Abbotsford was a complete joke . I get there and waited for 40 minutes for service then she sends me out to get my trailer and it's the wrong size . I go back in to tell her it's too small and she told me that's what I ordered when I infant ordered the 6x12 not 5x8 . I showed her my confirmation to confirm . She was rude and had zero knowledge about u haul trailers and should be fired .

holly W.
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Needed sweeping on inside

Eva T.
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Le client n'a pas laissé de commentaire.

John S.
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Good service at the agent, however, the trailer was not available and it was luckily someone else did not pick up their ordered trailer.

cameron L.
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Le client n'a pas laissé de commentaire.

ralph M.
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The cheap plug adapter sold by U-Haul had one pin that pushed in to the adapter every time you tried to plug it in. It was a battle to get it to make contact so the lights would work. The staff didn't really know what they were doing mechanically so we had to figure it out. It cost me nearly as much for the ball hitch and wiring adapter to fit the dolly as it did to rent the dolly. You would not rent me a pick up truck to tow with, only a moving van and were going to charge me nearly as much as going and buying a vehicle to use for the trip. I chose buying a vehicle that I can turn around and sell for what I paid for it. Cost for that after the trip? ZERO.

MARGUERITE H.
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They were very helpful and accommodating when I needed to change my plans

Brett M.
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Truck wasn't fueled up and I didn't realize til I was down the road. I filled it up when I got back and they told me I didn't. Mentioned that it wasn't full when I took it and they refunded me some money. Great customer service!

Enid M.
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Le client n'a pas laissé de commentaire.

Gordon F.
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Le client n'a pas laissé de commentaire.

Pavol P.
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Le client n'a pas laissé de commentaire.

Allen P.
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Wash the outside of vehicles

Jorge R.
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Le client n'a pas laissé de commentaire.

Roxanne S.
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Le client n'a pas laissé de commentaire.

Lance B.
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Make sure it is Cleaned inside and out! I found Blood stains inside the Trailer. And some of the amber lights did not work

Joanne M.
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Cheaper fuel prices

Peter G.
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The only problem is paying mileage to drive back to Chilliwack and back to dropoff.

Sherman Y.
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Le client n'a pas laissé de commentaire.

Jorge R.
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Le client n'a pas laissé de commentaire.

Melanie Jane H.
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This was one of the worst moving experiences I have ever had thanks to U-Haul. Not only was I promised a $50 credit that never materialized, but I didn't get the equipment I needed at the time I needed it and it resulted in 36 hours without sleep, because we had to make multiple trips, when two would have done the job with the equipment ordered. Customer service individuals kept telling me the equipment wasn't available at the location when I was looking right at it. Your customer service is non-existent, your quality is zero, and your business ethics and practices are appalling. I will work diligently to never use your trucks and services again. I will not even purchase boxes from your company. I will steer everyone I know away from your business, and already have. I needed another truck two weeks later and went with another company that couldn't do enough to help me out. The contrast was shocking.

Ian C.
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Le client n'a pas laissé de commentaire.

Lynette H.
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Le client n'a pas laissé de commentaire.

ashley KATHRINE R.
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Le client n'a pas laissé de commentaire.

Pavol P.
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different pricing on Hitch Balls by $10

PAUL D.
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Just a quick rental to deliver a new sofa to our house. I had my young Daughter with me. Deepak was the gentleman I dealt with. Very professional, friendly, explained everything and was so nice to my little girl...even joking “shall we add her as an additional driver”? He even gave her a little candy when we returned the vehicle. Very nice doing business with him!

Casey L.
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Le client n'a pas laissé de commentaire.

Richard K.
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Dan's customer service was incredible. Thank you!

Robert L.
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Le client n'a pas laissé de commentaire.

Steven M.
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Owner is a crook, told me he would add 100 dollars to the 198 dollars they were going to charge me for wrong location drop off, avoid at all costs, dude is scum

Rebecca M.
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Le client n'a pas laissé de commentaire.

Cornelis L.
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Cleaner truck

vincent D.
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Le client n'a pas laissé de commentaire.

Alisa N.
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Le client n'a pas laissé de commentaire.

Gary B.
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Le client n'a pas laissé de commentaire.

Victor K.
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Le client n'a pas laissé de commentaire.

Lena C.
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Le client n'a pas laissé de commentaire.

William M.
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Terrible experience. Rented the trailer my wife drove 2 hrs to the location to pick our items up but was unable to as the pin to release the ramp was jammed. I suppose if she'd have had a sledgehammer to bang it out she could have. So basically a 200$ waste of a day.

Paul G.
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Le client n'a pas laissé de commentaire.

Virginia M.
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Le client n'a pas laissé de commentaire.

Marcel L.
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Le client n'a pas laissé de commentaire.

bill E.
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Le client n'a pas laissé de commentaire.

Lisa B.
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The truck rear roll door got stuck open, the representative helped us fix it and said it was the truck, nothing we had done.

Amr A.
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I returned the trailer shortly after I picked it up because job was cancelled ..my plan was to rent it for 8 days I got charged full day for about an hour rent . It should just be cancelled instead of a full day charge

Tony D.
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Recommend to advise customers to check to ensure the cargo door is securely closed or attendant should ensure it is before giving keys to customer. Our door opened up as we were travelling...

Patricia M.
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Le client n'a pas laissé de commentaire.

Jay S.
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Le client n'a pas laissé de commentaire.

Thomas S.
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Everyone at the phone centres and in your stores were super friendly and helpful. Inventory was not accurate between call centre and store. This could be improved. The truck was in miles and we were in Canada using kilometres. Perhaps this conversion is why we were shorted on the miliage as we did not veere off our path.

Andre A.
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They were working off a laptop that kept crashing.. 5 or 6 people in line wanting for service. They don't seem well equipped to handle U-haul contracts.

jamie K.
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Le client n'a pas laissé de commentaire.

Fred W.
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Overall a great experience. Helpful and friendly.

Trevor S.
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Le client n'a pas laissé de commentaire.

Kyle M.
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Non working lights and wrong amounts charged

marc C.
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Le client n'a pas laissé de commentaire.

Travis B.
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Le client n'a pas laissé de commentaire.

Bev D.
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Le client n'a pas laissé de commentaire.

Shawn-Marie H.
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Le client n'a pas laissé de commentaire.

Keith H.
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Le client n'a pas laissé de commentaire.

Ernest S.
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Just keep up the good work

Mona L.
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Le client n'a pas laissé de commentaire.

Jim T.
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Nothing - everything was well done.

teresa W.
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Keep your promises!

james E.
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Was upset we were given the wrong address for drop off. Had to back track to another location .

Al L.
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Thank you very much for the great service

Annaheid G.
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Le client n'a pas laissé de commentaire.

Natalia M.
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Le client n'a pas laissé de commentaire.

Ernie S.
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Polite knowledgeable thank you

Non reviews have been submitted for this location.

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