Customer Reviews for Pidges Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Brendan O.
Difficult to use mobile pick up and price change was unacceptable.Merissa D.
When we picked up the truck we offered and agreed to take the truck back to a location 2,3 hours away from thevremote location we were moving to., we had been we offered a great discount to do so. However I did not factor in how tired I would be after the move. So we were very happy that the receiving location was really easy to return the truck yo AND had us on our way in less then 5 minutes.Kathy J.
Broken windshield, i feel like half tank of the gas was on purpose. So you don't know how much to fill up. I filled up way more than what i did get and still got charged extra for some reason.Ravel S.
Le client n'a pas laissé de commentaire.Robin R.
Le client n'a pas laissé de commentaire.Sarah D.
Ryan was quick and helpful.steven P.
I was told that the charges would be 0,69/km as my pick-up location was changed by U hau l but I was still charged 0,89/Km. Spend 30 mins to get in touch with a customer representative but I could not. Call me when you read this.Manpreet S.
Le client n'a pas laissé de commentaire.Karine C.
Dropped my truck off after hours.MARTINE T.
My only issue with this rental was in having to accept a truck far too large for my needs and then take it on a very long drive (Sault Ste Marie to Almonte). The alternatives offered were ridiculous: cross the border myself to bring the requested 10" truck across or be comp'd for a 2,5 hour round trip cab ride.(I flew to the Sault to get my graduating son). That I passed 7 X10&15ft trucks on my way home wasn't helpful. Your franchise holders all told me that they make more money by keeping these small trucks for inner city runs. If that is case, don't offer them on line and make the customer go through the change experience.Cody S.
Uhaul needs to revise the hours of operation as it's listed as open on Saturday's at 8am when it didn't openMatthew H.
What I had reserved was not available, there was no uhaul even though I booked, and I had to call 15 minutes before I was supposed to pick up to even have alternate arrangements made. There were no equipment available as ordered. Uhaul needs to do better at assigning these orders. I don't know why I even bothered to reserve when nothing was available.Chelsea O.
very pleased with serviceDONALDA M.
Le client n'a pas laissé de commentaire.marty A.
There is nothing to improve on, the owner/operator at Pidges Car Wash was the best and made our daughters move less stressful - will only deal with Pidges for U-haul and to get our vehicles detailed - Please don't lose him - Thanks againwilliam S.
Le client n'a pas laissé de commentaire.Berny G.
The drop off was quick and efficient.David R.
Have the u haul I booked at the site I booked it at.JOSH D.
Service and vehicle were excellent.ritch K.
Le client n'a pas laissé de commentaire.Curry H.
Le client n'a pas laissé de commentaire.Jennifer P.
Le client n'a pas laissé de commentaire.Scott B.
All good at this location. Friendly, cordial service.Pat P.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.charleen L.
Guys working there were awesome. Would definitely recommendJohanthan O.
Le client n'a pas laissé de commentaire.Jeffrey R.
Le client n'a pas laissé de commentaire.Jim M.
Le client n'a pas laissé de commentaire.Matheus Henrique S.
Le client n'a pas laissé de commentaire.Randy R.
194 Drive Inn Rd. Was helpful, friendly and had me on the road quickly.john M.
Le client n'a pas laissé de commentaire.Bradley J.
Excellent serviceEnzo M.
Le client n'a pas laissé de commentaire.Timothy J.
Le client n'a pas laissé de commentaire.RICHARDJ B.
Very nice people , will go back when needed . Thanks guys . CheersLEOMICHAEL W.
Le client n'a pas laissé de commentaire.Andrew A.
Le client n'a pas laissé de commentaire.Don M.
Great and friendly service from this location. I will definitely use them again.Darrell P.
Le client n'a pas laissé de commentaire.andre L.
Le client n'a pas laissé de commentaire.Eduardo G.
Le client n'a pas laissé de commentaire.Pierre L.
Location was perfect, but my reserved drop off location was some on some other location. I was never explicitly informed that my original drop off location has been changed.Ankush M.
Le client n'a pas laissé de commentaire.Ryan L.
Le client n'a pas laissé de commentaire.Monica M.
Le client n'a pas laissé de commentaire.Stephane B.
extremely impressed with the customer service.Linda B.
Le client n'a pas laissé de commentaire.James M.
Le client n'a pas laissé de commentaire.David L.
N.D.YOUNG RIM D.
All goodyaksh S.
Le client n'a pas laissé de commentaire.jane W.
Fantastic location and service.MICHAELJAMES G.
We originally booked at Heritage Home Hardware, they were brutal and the truck wasn't ready as planned. Your head office switched us to Pidges. We would go back there in a heartbeat. Excellent excellent excellentEric A.
Everything was great. Way better than the uhaul location I tried the day before.mark N.
Make sure you're there, when you say, you will be there...Martin V.
Le client n'a pas laissé de commentaire.MELISSA M.
Le client n'a pas laissé de commentaire.David and Rachel B.
Was great no need for changesWILLIAM B.
Le client n'a pas laissé de commentaire.Douglas D.
Nothing... Great service!micahel J.
Staff always pleasant and helpful.Zachary I.
Le client n'a pas laissé de commentaire.Karen T.
Car hauler trailers should have their ratchet tie downs and ramp latches lubricated more often. Excellent customer service.RICK L.
Nadda, it was my first time using this location, and when needed I will absolutely go back. Awesome people!Krystle T.
Le client n'a pas laissé de commentaire.Stan G.
Le client n'a pas laissé de commentaire.Randy S.
I asked for a 10ft unit and was given a 15 ft unit. I travelled 1400km up and down hills in Northern Ontario and this vehicle probably cost me an extra $150 in gas due to having dual wheels on the back and overall bigger size and weight of vehicle.Gerald M.
Le client n'a pas laissé de commentaire.Sean L.
This has nothing to do with the location itself. My truck refused to shift into overdrive and therefore I had to drive 12 hours in third gear, and stop for fuel for a total of nearly 400 dollars in fuel. I am unimpressed with this as well as the disrepair of the tow dolly, not to mention that my wife had to sit awkwardly for the entire trip 14+ hoursbecause heat from the engine was burning her feet and legs through the gap between the doghouse and the rest of the dash panel. I am requesting a refunded discount as this is the third time renting a truck and dolly in a row that I have had issues, 3 years ago costing me my car, as the tow dolly ripped a hole in my radiator and pulled of my bumper, and the last two trucks now have cost me nearly $1000 dollars in fuel because the refused to shift.Randy M.
Get the mileage right. The truck i reserved did not get returned. Told there was no other 15 foot truck...only one truck was available Was sent to pidges for a much larger truck. Pidges was closed. Needed to call 2 other uhaul locations one of which was local and they did not care (home hardware). Told they were understaffed and could not lool into it. The other location in brampton called pidges and found out how i was supposed to unlock it and get the keys. No gas. No equipement that i requested (dolly and furniture cover pads). Had the truck for 2,5 hours to move about 10km. Got my bill today and i was charged for 137 miles!!!!! $224 when my bill shouldve been approx $60 or less. Called to get this rectified...transfered to 3 different departments. Told i need to wait another 3 or 4 days to see what happened. Overall this was a horrible experience from beginning to end. Will never rent a uhaul. Will never recommemd it.Barry C.
Ryan and his team helped us and we appreciate his fine attention to detail.Bob T.
Le client n'a pas laissé de commentaire.Dean A.
Ryan was awesome! Great customer service.. will be recommending.Ashley D.
Le client n'a pas laissé de commentaire.Alex H.
Very accommodating considering the situation we're in.Egidio S.
Le client n'a pas laissé de commentaire.Madison B.
Le client n'a pas laissé de commentaire.Christian A.
Pidges was amazing and the customer service is awesome however uhaul needs to do something about the awful tires on the trucks. They are a hazard on the road, and impossible to drive on snow packed streets in northern Ontario. The empty truck skidded and slid and got stuck numerous times.Nicole L.
Le client n'a pas laissé de commentaire.allan B.