Le client n'a pas laissé de commentaire.Timothy D.
Customer Reviews for Pilgrim Storage Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Baton Rouge, LA 70816
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Du lundi au samedi :
8h am à 1h pm / 2h pm à 5h pm
- Dimanche :
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Cameron B.
Le client n'a pas laissé de commentaire.Roderic W.
Le client n'a pas laissé de commentaire.Michael N.
Pilgrim Storage is the best! Both of the employees were so friendly and helpful! MerciRAYMOND C.
Very kind manager. Efficient, quick check in.JANET S.
put the correct time of return instead of one that is four hours laterGillian H.
Very nice peopleANTHONY L.
Best place very nice helpful and friendly loved doing business with them!Harvey L.
Employees were very professional and friendly.Leland M.
Le client n'a pas laissé de commentaire.Roderic W.
Truck were clean but it's need a a tune-up on the truck lots of play in the Sterling wheel and we're The foot pedal is on the accelerator a lot of heat hit your foot..CYNTHIA J.
Le client n'a pas laissé de commentaire.Derek Y.
Everything was good but truck could've used a new ignition switch.Nadia S.
Le client n'a pas laissé de commentaire.Phonicia P.
Le client n'a pas laissé de commentaire.Christopher F.
Outstanding service, will come here again in the future...thank you :-)raul F.
Le client n'a pas laissé de commentaire.Lana R.
Le client n'a pas laissé de commentaire.Shirley G.
We rented a climate controlled unit at Pilgrim Storage for 8 months while we searched for a home. All of our belongings were safe and sound and easy to access. And Stacey is the best!! I highly recommend Pilgrim!Mona M. | Expérience générale
The only reason room was dark the bulb was burned out and not replaced I don't feel like it was a tragedy it was a little difficult having to carry a flashlight to see removal furniture like I said it was not a tragedy very friendly I would recommend to everyoneRUSSELL T. | Expérience générale
Le client n'a pas laissé de commentaire.LILLIAN L. | Expérience générale
Le client n'a pas laissé de commentaire.Reginald S.
Service was great Check engine light came on during moveKaren B.
Key would not unlock driver door improve stock selectionjack M.
The person working was courteous and explained everything to me.Susan K.
Le client n'a pas laissé de commentaire.Iman H.
The worst place to rent a uhaul never using themLacresha H.
Stacey and her aide were very helpful; made the process very easy and convenient. Je les recommande fortement.JOANN B. | Expérience générale
Dude was super helpful and politeJose C.
Joel went above and beyond to help me. He helped me get the rental at their store which is 4 miles from my house rather than driving to Walker where uHaul routed me. He also stopped by after hours to help when he saw me drop off the trailer. Thank you for your professional and passion for helping others JoelTERENCE S.
Le client n'a pas laissé de commentaire.KAREN P. | Expérience générale
Knowledge and quick n easy service from Joel.BENJAMIN R.
He was very helpful and mild matter with much respectJohn P.
Workers were very nice. Cargo area of truck was very muddy. Cabin smelled like weed.Garret D.
Le client n'a pas laissé de commentaire.Arnall S.
Le client n'a pas laissé de commentaire.Chalcee B.
Good experiencePhilippe P.
Super nice gentleman. Very helpful and informative.JIMMIE G.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.Louis T.
Le client n'a pas laissé de commentaire.Brenda M.
NO IMPROVEMENTS NEEDED, TOTALLY PROFESSIONALDale C.
Le client n'a pas laissé de commentaire.Roel T.
Le client n'a pas laissé de commentaire.Clark C.
Excellent customer relations.,,,will use this U-Haul location at all timesâ€¦.Philippe P.
Keep your trucks in proper working order.Paul G.
Le client n'a pas laissé de commentaire.BRIAN J.
Le client n'a pas laissé de commentaire.PHILLIP H.
Very easy pickup and return processROBERT K.
Le client n'a pas laissé de commentaire.Lamia M.
The staff was awesome very polite professional especially ms.Stacey ❤️Her 😘Sonya J. | Expérience générale
My mattress got dirty because the truck was dirty.MARGIE D.
I went to get truck at 7:30 am, key wasn't in the assigned lock box and blankets weren't in truck, I had to wait until they opened at 9. No excuse for this.Steven T.
Stacey was a treasure! She was an immediate problem solver and excellent at her job. I know because due to unfortunate events at another location I was able to watch Stacey in action as she did her various duties and helping me!Monica G.
Le client n'a pas laissé de commentaire.GERRI S.
Le client n'a pas laissé de commentaire.Christian C.
refund money back to the customer when UHAUL is RETURNED 2 days early!!!! Its sad you dont get any money back. It would be rerented the same day & thats dbl money on the same. Plus with gas prices at the prices Uhaul was a good bit. It would be a blessing when our credit care would be credited or check for a refund in the mail would be a blessingDEWEY J.
Le client n'a pas laissé de commentaire.Oscar J.
Three hall lights inoperative adjacent to unit E093. Never understood which timer switch turned on lights in my corridor. Manager provided magnet flashlights which helped. Good overall experience. HR for DHDUB H. | Expérience générale
Le client n'a pas laissé de commentaire.NATASHA G.
Great service?Russell N.
We had a change of plans and had to drop off the U Haul trailer at a different location than originally listed. They were going to charge us $200 extra but my wife called and was able to get the new drop off location approved..Larry M.
Le client n'a pas laissé de commentaire.EVAN A.
Le client n'a pas laissé de commentaire.Sean O.
Le client n'a pas laissé de commentaire.George P.
Stacy was excellent. She left on vacation, her replacement had trouble scheduling rental and was lacking in knowledge of insurance coverage.robert H.
Clean and well run.DOUGLAS O. | Expérience générale
Le client n'a pas laissé de commentaire.Keasia R.
Le client n'a pas laissé de commentaire.SONDRA R.
I have used this storage facility off and on for many years . It is always neat clean and well maintained . Stacy is absolutely the best . Always professional and willing to help . Would and have always recommended this business . Thank you StacyGAYLE L. | Expérience générale
Staff was very polite- explained about broken A/C - where he called his supervisor to alert her and noted that truck was rented out the very next morning. Her response as she was on speakerphone, â€œWell, we're supposed to be getting a cool front so it shouldn't be that bad.â€ To say I was offended by her lack of compassion for the customers she is hired to serve, as well as my son and husband's well being after packing and loading the truck for hours then driving 1 1/2 Hr's to our location in 90 degree temperatures is unfathomable!!! AND THAT IS YOUR RESPONSE???? And your the supervisor??? Againâ€¦. WE PAID FOR THIS SERVICE!! U-HAUL- we've used you thru out our 35+yrs of marriage but I'm not so sure you'll be our first choice again.PEDRO E.
Great service!!!ANTHONY S.
Le client n'a pas laissé de commentaire.Dennis C.
Le client n'a pas laissé de commentaire.Jewel G.
This was my first time renting a u-haul. The man who assisted me was very nice and professional. He the only person in the office with three customer needing service. He was very nice and professional.TAMMY J.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.KATHLEEN S.
Stacey was wonderful. She is the best!JULIE A.
Le client n'a pas laissé de commentaire.Richard K.
Le client n'a pas laissé de commentaire.JASON I.
Le client n'a pas laissé de commentaire.PERE K.
nothing. very good customer servicevonetta C.
Le client n'a pas laissé de commentaire.Edgar M.
Awesome experience! Customer service is great. I moved the day before the storm and the ladies was so nice and they knew i would have trouble finding gas to refill the uhaual so they informed me to don't worry about it. I will definitely used this location again and recommend it to others.David L.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Sarah T.
Le client n'a pas laissé de commentaire.MISCHAEL D.
Lady in charge took care of everything while letting newer employee handle account detailsJesse P.
There was no jack stand with the trailer, making it difficult and dangerous to manually lift trailer by the tongue. In the past there was a pivoting jack stand attached to the tongue.Daryl C.
Le client n'a pas laissé de commentaire.Lindie S.
Easy transaction.Dennis C.
Le client n'a pas laissé de commentaire.Audra C.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Johnette C.
Above and beyond!! Highly recommend!!! Five STARS!Monalynn M.
Le client n'a pas laissé de commentaire.Elizabeth J.
Le client n'a pas laissé de commentaire.Erica H.
Le client n'a pas laissé de commentaire.TRACY G. | Expérience générale
Absolutely nothing! The young lady that help me was awesome very polite and very helpful keep up the great job guys one very happy customer will definitely be back. Thanks JohnnyJohn T.
Le client n'a pas laissé de commentaire.frank G.
Drop off went fine no issuesDerek C.
Very friendly and professional service!! 4STARS👍👍👍👍EVERETTE L.
Le client n'a pas laissé de commentaire.WILLIAM H.
Stacey is awesome. Goes the extra mile!Dennis C.
Le client n'a pas laissé de commentaire.Dawn Y.
Nothing to improveChantell T.
MerciGERALD H. | Expérience générale
Le client n'a pas laissé de commentaire.TERRY L. | Expérience générale
Fantastic doing business with the employees at this facility.KAREN P. | Expérience générale
I loved this place for all the reasons above!! I will definitely use them again when I am ready to sell my home.KAREN P. | Expérience générale
A great place to store your furniture staff was friendly helpful and homely.ROLAND P. | Expérience générale
AucunCHERYL D. | Expérience générale
Stacey was the most friendly manager I have ever known as a manager of a storage facility!!! She was very helpful from the time i rented the unit until i left ! I would recommend this place to everyone as long as i knew she was there!!!!CONNIE J. | Expérience générale
I did not have problems and I would recommend to family and friends.SARAH M. | Expérience générale
No commentsELENORA C. | Expérience générale
Wonderful experience at this storage unit. Thanks for all the years.DEBRA H. | Expérience générale
Great placePrivacy R. | Premières impressions
We had a great experience moving into this storage unit! Everyone was very helpful during this hard time!!!Privacy R. | Premières impressions
I HIGHLY recommend this location to anyone moving. The lady who helped me was very friendly and helpful.Privacy R. | Premières impressions
The lady who was on duty was extremely helpful and very friendly. access is excellent especially if you are using truck-trailer or large truck for your moving.Privacy R. | Premières impressions
They where very helpful and even helped check-in my Uhaul Trailer.. It seems like a good place.Privacy R. | Premières impressions