Customer Reviews for Pine Lake Self Storage
(U-Haul Neighborhood Dealer)

986 évaluations

6825 S 70th St   Lincoln, NE 68516
(Across from Home Depot)

(402) 858-1931

Heures d’ouverture

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sam : De 9 h am à 12 h pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(402) 858-1931

6825 S 70th St
Lincoln, NE 68516
(Across from Home Depot)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sam : De 9 h am à 12 h pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

It would have been advantageous to have had the ability to disconnect the trailer from our truck. so that we were not having to haul the trailer all over the city. A trailer jack needs to be an option for rental

DENISE H 
Évaluation :
5

Friendly and very helpful associate.

Bruce D 
Évaluation :
5

I leased the unit for over.2 yrs, and was pleased it was a safe, clean environment.

Sylvia B  |  Expérience générale 
Évaluation :
5

Super nice staff

Andrew F 
Évaluation :
5

Very good experience. The young lady at the desk was incredibly helpful and friendly. I can't remember her name, but she was working when I picked up on the 28th at 930.

MARK W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY F 
Évaluation :
5

Excellent service à la clientèle. Friendly staff and responsive.

JOHN O 
Évaluation :
5

The Pine Lake Self Storage Staff is AWESOME!!!!!

GREGORY T 
Évaluation :
5

Very good customers service! Trailer was ready and waiting for me to hookup, fast check in and checkout. Thanks for the support!

Mark B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gene C 
Évaluation :
1

There was no key in the vehicle, so we had to wait 30 minutes for someone to come and get us the key from inside the locked building. After we returned the truck (we estimated that we would use it for 10 miles but only used it for ~7) we were charged for 53 miles and for gas because they hadn't tracked the previous driver's usage. Then we had to jump through hoops to get our $85 refund. So, we will not be using this Uhaul location again.

Harmony D 
Évaluation :
5

The folks at Pine Lake Self Storage are great. They helped with taking some of the stress out of moving. I'm grateful !!

DOUGLAS S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin D 
Évaluation :
5

Short trip and only had truck for 3 hours. Was very easy process.

BRENT C 
Évaluation :
5

everything was GREAT!

DAVID H  |  Expérience générale 
Évaluation :
5

I have rented from this location many times. This time as always in the past the staff proves to be excellent. I appreciate their expedient efforts from the time at the counter through hookup.

MARK L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVE M 
Évaluation :
2

There was a bag of blankets and a dolly attached to the side of the cab. It was in the way, very annoying, and took up valuable space.

DAVID B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY D 
Évaluation :
5

Employee was very friendly and helpful

AMANDA S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW R 
Évaluation :
5

Always do my Uhaul business here.

Donald S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL H 
Évaluation :
4

We still have not been told what the charges were for the less than 8-hour use of the vehicle was. The computers were down when we returned the vehicle.

TODD W 
Évaluation :
5

I did self check in as the location was not open when I returned my truck.. I followed the self check in process.

JOSEPH A 
Évaluation :
4

Carla and Mackenzie provided great service!

Larry B  |  Expérience générale 
Évaluation :
5

The truck was nice and new which made it easier to drive, the only complaint would be that the drivers seat and cup holder had sticky stuff on/in it and it got on my pants and phone. The only thing I would change is the way to return the truck using the app. The part where you submit pictures is hard to navigate and if you click the wrong button it takes you all the way out and you have to start over and it's frustrating.

Kirsten L 
Évaluation :
5

Female behind the counter was above excellent. Friendly, courteous, amazing to deal with. Equipment was in very good shape and made the trip perfect. I'll be renting from this station again with high recommendation for staff and equipment.

MARVIN L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CURTIS S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRIAN O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISCEA P 
Évaluation :
1

The truck we rented was awful. The check engine light was on. We called around and no other location had a 20 foot truck. We drove the truck anyways but it only would go 25 mph. We would love some sort of a discount. If something isn't made right I will never rent again. This is the first time that we've ever had a bad experience renting from U haul.

Robert G 
Évaluation :
2

The truck was not very clean when picked up. Barely had a quarter tank of gas. Brakes were very soft and tires were in terrible condition!!

Matthew L 
Évaluation :
5

I have no complaints. The employees were super nice and understanding. I will use this location again and recommend it.

Don M 
Évaluation :
4

I wish the return area was a little better.

Jonathan M 
Évaluation :
4

turned it in after hours

BENNETT B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda S 
Évaluation :
5

On line pick up was absolutely awful!!! Thank god for the lady working the desk and came out and asked if we needed help!!! Its ridiculous!!! Will do in person pick up if we ever need it again! Pine lake storage lady was amazing!!!

Melisa M 
Évaluation :
5

I felt like one of the Duke boys turning the steering wheel right to left just to keep the tank on the road

MICHAE B 
Évaluation :
5

none

DEAN D 
Évaluation :
4

Great experience & friendly staff. Do not think tank was actually on full when leaving as I had to put 6 gallons in after barely driving 15 miles

Jessica Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grant W 
Évaluation :
5

It was after hours so no personal around

CHAD A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIGME R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL J 
Évaluation :
5

Location was clean. The staff could not be nicer. The drop off was painless and fast. Je la recommande fortement.

BRIAN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas A 
Évaluation :
5

Personnel amical

Joseph R 
Évaluation :
5

It was very efficient.

DEN H 
Évaluation :
5

This is my third time dropping off equipment at this location along with one pickup too. The staff there are so professional with added wonderful personality. I would definitely recommend getting all your Lincoln U-Haul needs at this site.

James M 
Évaluation :
5

Excellent experience from the moment we booked the truck to the day we dropped it off in Lincoln Nebraska

Diliam R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSH H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G 
Évaluation :
4

The representative was very helpful but the on line application was not functioning.

Becky M 
Évaluation :
4

The representative was great but the software was not functional.

BECKY A 
Évaluation :
5

The owner and operator was very friendly and knowledgeable. She was fast with check out and hookup and even stayed late on a Friday to accommodate. Highly recommend this location!

TJ V 
Évaluation :
5

Employee was super helpful and kind.

Thomas L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pat S 
Évaluation :
5

Dropped after hours

Susan S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evan P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN H 
Évaluation :
5

Matthew was an extremely easy guy to talk to and work with. Polite and professional.

Jacob M 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Betsy E 
Évaluation :
5

They did a fantastic job. The facility was clean and there was plenty of space. The UHaul app crashed as I was checking in the truck and wouldn't let me go back and finish. The staff at the location took care of everything for me the next morning.

Britt E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark L 
Évaluation :
5

Excellent customer service!

Kelly D 
Évaluation :
5

Staff was very professional and courteous!

Christopher G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard R 
Évaluation :
5

App needs improvement. It crashes while returning the truck and I was worried that the truck returned successfully. Note that the app was up to date.

Motassem A 
Évaluation :
3

We had to go to two different locations to pickup truck an auto trailer!!!

PAULA B 
Évaluation :
5

I can't say enough about Michael at the Pine Lake location. He was very professional and did a great job. Due to Michael along I would recommend this location to anyone looking to rent or return a U-haul trailer or vehicle he was amazing.

Glenn E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark F 
Évaluation :
1

Pick up was a huge hassle. We spent over an hour on the phone with a customer service agent that was draining to speak to. We still don't know why there was an issue to begin with. Our moving party was sitting at our house alone for 45 minutes waiting on us because this took so long. After we finally were able to get the keys, the uhaul was parked behind another trailer that we had to maneuver around.

Zachary S 
Évaluation :
5

Matthew did an excellent job.

WALTER P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clayton A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENNIS E 
Évaluation :
5

Very helpful and knowledgeable. Thanks for everything

Mitchell C 
Évaluation :
5

GREAT JOB !!!!!! Very nice to us

Eric H 
Évaluation :
5

N.D.

Rebecca S 
Évaluation :
3

Wasn't where I wanted my pickup. Almost 15 miles out of thr way had to spend almost 30 dollars to get down there. Not sure why the truck wasn't brought to the location I requested.

Sean W 
Évaluation :
5

Nothing Service was great

Gary S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHON W 
Évaluation :
5

Carla was very helpful.

michael h 
Évaluation :
5

Great service. Thank you

ANDREW C 
Évaluation :
5

Carla was absolutely fantastic and extremely knowledgeable, I would highly recommend this location to anyone needing equipment for a move. She was able to get me into the perfect sized equipment for my move.

Stephen B 
Évaluation :
5

Carla was absolutely fantastic and extremely knowledgeable, I would highly recommend this location to anyone needing equipment for a move.

Stephen B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy S 
Évaluation :
5

Very easy process. $15 safe truck worth the cost. It makes the return effortless.

CRAIG S 
Évaluation :
5

Great experience. I wish there was a refund if we added more gas than was required.

JODY C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy I 
Évaluation :
5

Perfect place for peace of mind! Staff always responded to questions efficiently and the grounds were spotless. Never once did I worry about my belongings. Thank you very much!懶

Kelly M  |  Expérience générale 
Évaluation :
5

Staff is amazing and more than helpful!! Extremely clean & quiet. ⭐️⭐️⭐️⭐️⭐️ Should I ever need another unit on the South side of town.. this place is where I’ll return!

SHERRY W  |  Expérience générale 
Évaluation :
5

They were very helpful and made sure that my space was well secured.

Stephen T  |  Expérience générale 
Évaluation :
5

Easy to get into, and well constructed. No chance for water to get in because of the way the concrete is constructed to emty the rain water into a basin. The overhead doors work effortlessly. Great place to store presious belongings.

WILLIAM P  |  Expérience générale 
Évaluation :
5

I rented the climate controlled storage and was very pleased with pricing, cleanliness and response of the staff. Would definitely recommend Pine Lake storage and will use again if the need arises!

Donna F  |  Expérience générale 
Évaluation :
5

Very nice facility, convenient location.

Kathleen S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA J  |  Expérience générale 
Évaluation :
5

My experience with Pinelake storage was extremely good. If I need storage in the future I will call them first.⁵

Ron D  |  Expérience générale 
Évaluation :
5

Owner and staff are very helpful and efficient.

SUSAN A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy U  |  Expérience générale 
Évaluation :
5

Great storage facility. Great location and staff.

Ardel H  |  Expérience générale 
Évaluation :
5

Over 3 years ago I found this business to put my Mom's belongings in because she went to nursing facility and I live 4 hours away so I needed to find a storage facility that was secure and clean and also one that was out of the weather. I found Pine lake storage and was thrilled they checked all the boxes and they have been amazing to work with. I highly recommend this business to anyone needing great storage.

Sherry W  |  Expérience générale 
Évaluation :
5

10/10 would recommend and if I ever have storage needs again I'll be quick to call back.

Jehnsen L  |  Expérience générale 
Évaluation :
5

Always clean and well lit and friendly staff. I would always recommend Pine Lake Self Storage when someone asks where to go. I appreciate them being there when I needed a small unit and then couple years later when I needed to upgrade, Thanks !!

Eric R  |  Expérience générale 
Évaluation :
5

Very clean and professional operation. Secure with excellent lighting.

Ken H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONI J  |  Expérience générale 
Évaluation :
5

Thank you for the easy process. Très sympathiques et professionnels. Will use your storage business in the future!

Brian E  |  Expérience générale 
Évaluation :
5

Great service and friendly staff. Great for student storage!

Rita D  |  Expérience générale 
Évaluation :
5

Great service

Charles W  |  Expérience générale 
Évaluation :
5

Staff were pleasant and accommodating to my wants and needs. Would use again if needed and will recommend if asked.

MICHAEL S  |  Expérience générale 
Évaluation :
5

Thank you so much for the quick refund on the auto pay. You all were incredibly nice, helpful and I would not hesitate to recommend your storage facility. Best Darren Hladek

Darren H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrian A  |  Expérience générale 
Évaluation :
5

Great storage facility!

Lori R  |  Expérience générale 
Évaluation :
5

Great facility, clean environment, friendly staff! Would recommend!!

Karla K  |  Expérience générale 
Évaluation :
5

Have nothing but great things to say! My unit was super clean when we moved in, access was always easy - and the staff was very helpful and courteous from start to finish!

Jason M  |  Expérience générale 
Évaluation :
5

I was completely satisfied with the Pine Lake storage facility. I would definitely use it again if it becomes necessary.

Carol H  |  Expérience générale 
Évaluation :
5

I needed a short-term storage solution for an out-of-state move while I waited to close on my new home. I was able to reserve a unit on the day I needed it for a very reasonable price. It was exactly what I needed and I appreciated knowing my belongings were safe and secure. Would highly recommend!

Eric S  |  Expérience générale 
Évaluation :
5

5 star! Was with you guys for over 2 years. LOVE the staff, always so helpful and polite! ALWAYS!! Any time I needed help with an issue, they were there (locking myself out lol) and so quickly! Easy peasy, would highly recommend this facility to everyone. Price was a little steep, but the service was excellent! Their location is great, also. Thank you so much for being there for me, Sheri

Sheri K  |  Expérience générale 
Évaluation :
5

Excellent service. Thanks

EVERETT S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA P  |  Expérience générale 
Évaluation :
5

It was a pleasure to work with the folks at Pine Lake Self Storage. We were able to secure a unit that was just the right size. Knowing Nebraska heat in the warmer months, I opted for the temperature-controlled unit which proved to be a smart choice. All our things remained in pristine condition. The unit was close to an outside door so when we were moving out, it was easy to access the truck. Our time there could not have been any better!

JEANETTE G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John K  |  Expérience générale 
Évaluation :
5

Great experience all around-will definitely recommend to others and will use again if the need arises!

Karie I  |  Expérience générale 
Évaluation :
5

Owner and office staff were very friendly and helpful. A very new facility so property was in good shape, well lit and secure. Very convenient to use. Kent F

KENT F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S  |  Expérience générale 
Évaluation :
5

Clean units and friendly service!

MATTHEW R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean V  |  Expérience générale 
Évaluation :
5

First class people with a First class facility.

JAMES K  |  Expérience générale 
Évaluation :
5

Convenient location. Friendly staff at front desk. Always very clean. Will use again if ever needed.

Nancy Y  |  Expérience générale 
Évaluation :
5

Great place!!

Kenneth A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary P  |  Expérience générale 
Évaluation :
5

Staff always friendly and helpful. Storage area adequately heated even when very cold outside.

Lorraine L  |  Expérience générale 
Évaluation :
5

Carla was great to work with!

LAURA K  |  Expérience générale 
Évaluation :
5

The owner - Carla - was willing to work with me even though the UHaul order didn't get transferred to her facility! She even came in while they were closed! Can't say enough about how great she is!

Kathy C  |  Réservation 
Évaluation :
5

This facility was very clean and well taken care of. The staff was very nice and helpful!

JAMIE J  |  Expérience générale 
Évaluation :
5

Well built facility

MARK H  |  Expérience générale 
Évaluation :
5

Nice storage facility. Friendly and helpful staff. Merci!

Amberley R  |  Expérience générale 
Évaluation :
5

I recommend Pine Lake self storage

ADRIANA C  |  Expérience générale 
Évaluation :
4

We needed a quick solution for storage needs, Pine Lake storage was great to work with.

STEVE C  |  Expérience générale 
Évaluation :
5

I would recommend this storage facility to my friends and family anytime they might have a need for some extra storage space.

RICHARD K  |  Expérience générale 
Évaluation :
5

Very Clean, Super Healpful/Nice Staff, Good Hours, I knew my stuff was safe there.

MUJO D  |  Expérience générale 
Évaluation :
5

Very helpful and accommodating.

Privacy R  |  Premières impressions 
Évaluation :
5

Excellent facility with very helpful staff. It is the best in Lincoln!

Privacy R  |  Premières impressions 
Évaluation :
5

Very clean units, helpful staff, and able to drop off the U-Haul right there!

Privacy R  |  Premières impressions 
Évaluation :
5

Unit was clean! Clerk was friendly and efficient. Also knew answers to questions I had.

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.
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