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Jane Larsen
Customer Reviews for Pinellas Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was good, I didn’t catch the guys name but the guy that was there at the desk was super nice and friendly.
Jared CooperNo improvement needed... Service was excellent, and helpful. I would highly recommend this location to any and all who are looking for a good moving experience.
Michael HuddlesonVery good customer service
Alexis WilliamsMy experience was great. No improvement needed.
Dana HenegarThis Location Has a FIVE STAR Service...
ROBERT COFFMANVery quick pick up
Paula FerreeJames was great
George TarantinoJames went over his requirements to help me obtain the rental. Someone at U-Haul decided to change my reservation. Move it to a location that closed at 4:00. I don't get off work till 4:00. That's why I had a reservation for 5:00. James upon hearing and understanding the problem even offered to come get me since I didn't have transportation. Then offered to stay late trying to accommodate me. Can't really say anything bad about him.
Bill WorthNothing different, everything was great. The owner of this location was super friendly and extremely helpful.
Danielle SharkeyExcellent customer service at this location! A++
Jessica TroutmanExcellent experience from start to finish. Customer service exceeded my expectations. Vehicle was very clean. This location will be my go to for all my Uhaul needs.
Daphne CarterNothing. 😊😊😊
Ruth SadlerJames makes this location , all other Uhaul centers should be trained by him. Over the top customer experience !!!
mark smithJames is the best in the industry by far
Jose De JesusWhat a wonderful place!!! And the gentleman that runs and operates this location is amazing!! From my first phone call to picking up was the best experience I have ever had with u-haul. I live a hour away from his location but if and when I am in need of another rental I will only be dealing with this location!!!!
Nancy FrazeNothing really. The property owner/manager couldn't have been more friendly, professional, and hard working. I've rented dozens of U-Haul vehicles, and I've never been in and out of a location so quickly and efficiently.
Eric GlewI always use this location for my construction equipment rental. The service is great, the equipment is serviced ready to go and fast turn around time. In and out.
David BeersJames (the manager) was very friendly, helpful and easy to work with when I had to extend my rental. 10/10 would recommend this location over some of the others in the area.
Connor CiceroSuper customer service and staff was exceptional.
William VitaioliOwner was great.
Michael O'DonnellNo added suggestions. Very nice facility to do business with. Highly recommend. They were able to help us out last minute when the other uhaul facilities over booked us and there was no truck for us to use. So we are grateful that this facility came to our rescue. Great job
james mihalicThey was great not one complaint. I got there early but he was ready for me. Excellent service à la clientèle.
jay jacksonBien
Migdalia CristobalExiting location was my only worry. Owner was great. Very helpful.
Andrew ReedNo changes. Amazing experience, customer service is top notch! Could not be more happy. Merci.
Erik LewisJames was excellent to work with picking up the truck!
Julie MeyersJames is awesome
Toronda DavisOwner/Operator was extremely helpful, equipment was clean and in very good condition. Great experience in all aspects. Will use again.
Bryan SykesExceptional experience, mostly due to owner James helpfulness!!
Lawrence BloomVery nice and accommodating the rental was very clean and well maintained.
Bobbie DinkinsJames was helpful & courteous.
ed butlerThere is nothing to improve on. From the time I arrived until the time I was driving away, was about 10 minutes. I cannot remember the name of the employee, but he was courteous and efficient. I would absolutely rent from this location again.
TED LECOUFFEThe person which helped me with the trailer was very courteous and knowledgeable. Small facility but very helpful……
john carssowEverything went flawlessly. I ordered online and went a little early for pick-up. The attendant was very helpful and the item I rented was ready for pickup even though I was about 45 minutes early. When I dropped off the trailer, the attendant was in the parking lot and ready to assist with drop-off.
Jack WestfallI've used uhaul quite a few times in the last six months. This location (and the gentleman at the counter) was BY FAR the most pleasant, personable, and helpful in town. Excellent customer service, super fast and friendly. A+++
RoxAnne IanualeOwner was Amazing!! Helpful, friendly and polite. Have been telling everyone
RANDALL LOSOIt is always a pleasure to come to this location. We will be back.
Lovely HargroveEverything ok
WANDA GREENJames is always pleasant and helpful. Trucks always clean and ready to go. I will always use this location for all my UHAUL needs.
Nancy Polkawesome owner and great service
karla stahlGreat experience! We’ll definitely be back next time we need a truck!
Lauren HananJames is absolutely the best U-Haul agent I have ever encountered in my over 100 rentals. He is truly always going above and beyond any of my expectations.
Jose DeJesusExceptional customer service!
Alex DuranExcellent service
Alessandro IglesiasAbsolutely Amazing customer service and experience
RON GIORDANOJames greeted us immediately. He had our truck all ready for us. He was very efficient and friendly. I have found my new permanent haul rental needs spot. James made it a flawless experience.
Nancy PolkSecond time using u haul. Employee were very informative and confirmed renal date and time. I will definitely use this u haul and its location.
Carol LoreUpon arriving to pick up the trailer we reserved, we noted a small leak in the radiator of the truck we were driving. Store manager James and his assistant brought us a jug full of water to refill the radiator reservoir. They refilled the jug once and stood by us until reservoir was filled. Kudos to James, his assistant and the U-Haul establishment.
ABRAHAM AWWADGreat service…quick and easy.
Ken IanniQuickest, bestest, no fuzz rental experience I ever had. Awesome customer service , if in need again, this would be the location I would pick for a rental again.
Conny PraterWe moved here 3 weeks ago, and rented a storage unit until we found a place. Not only was James very professional, he has been extremely helpful. We hired movers from the uhaul site and they didn't show. One was in contact with me but kept pushing the time back. James had someone he referred us to a mover that was amazing. James has been very helpful from dropping off the Uhaul renting us a storage space and renting another truck so we could we move to our new place. I highly recommend him and his location
Jacqueline CiavarellaThe peace of equipment that I got did not work for what I needed and I ran it for 6 hours and it was back an hour hour and a half and I still got charged for the 6 hours
Mark WhitingJames had everything ready and we were in and out in a jiffy. Great customer service!
John AschenbrennerThey told me I had 4 hours online and at the counter after I return the van oh you have 24 hours very bad customer service
Larry RichardsonSo great!! Thank you for allowing us to drop off after hours. James was perfect!
Linda GarrisKeep up the great work! The gentleman working this location was extremely helpful and very accommodating. He returned my phone calls immediately and was able to book my additional 24 hour rental with no problems. Will definitely recommend!!!
Holly BloomJust keep up the great job.
George CamaraI have not been in a Uhaul location that is so clean and organized. The customer service is top-notch. I had to go back and rent additional equipment and both rentals were seamless. Moving is stressful but he made it easy for me. Thank you!!!
Sara QuickVery helpful, easy to work with. Thank you.
Susan BaileyJames was Polite and Professional.
MICHAEL JOSEPH SCANLONThanks A+A+
John Newbauer | Expérience généraleGreat service
Bill PhillipsThe customer service was exceptional. I don't know hiw it coukd be any better. This was the easiest rental I've ever experienced. The owner is exceptional about his customer service. I will recommend him to everyone I know.
Janis GainWe found James to be pleasant and attentive. We plan to shift all of our U-Haul business to this location despite the fact it is further from our home.
Lori FordOwner was super friendly and actually a lot of fun to talk to. He made the experience super comfortable and easy. I highly recommend this location.
Tiffany MooreWe found James informative and very helpful. Genuinely knowledgeable about the equipment. Would definitely work with James in the future.
Lori FordJames was also great.
Ricardo kourchenkoExcellent spot! All people were very helpful!
Trevor HammThere wasn't much room for parking, especially with a trailer. It would help to have some kind of markings or signage to indicate where a person dropping off a trailer should park or pull their car.
John O'NealSuper simple and easy return. Wonderful agent provided excellent customer. Was surprised that I received a text day prior introducing me to the location/agent and asking if I had questions. So excellent!
susan randallVery friendly
Heather TrabuccoThe Staff was excellent, and I will recommend them to all my friends in need of moving or storing their items.
Gary Winters | Expérience généraleStaff is always available. Provides resources in the community and is my go to storage & moving truck needs for my business.
Christine Plescher | Expérience généraleI held a storage unit at this facility for over 6 years and never had an issue. Not even with rain or water damage after hurricanes or bad storms. I chose this faciiity for its convenience to my job but most importantly for its affordability. James the owner is exceptionally kind and professional and I'm really going to miss him. I Highly recommend Pinellas Self Storage!
VANESSA LAURA GUTIERREZ | Expérience généraleThank you!!
TERESA ANN WEBB | Expérience généraleGreat and friendly guy. Thanks for everything!
kendall murphy | Expérience généraleGreat place for storage and moving rental needs. Very happy with all aspects of my time renting from them.
Matthew Toomey | Expérience généraleFacility was safe and secure. I would definitely use again if needed
BILL HEMSLEY | Expérience généraleGreat place!
Scot Miller | Expérience généraleIf needed, I would use this storage facility again...I was comfortable and happy using my unit. Merci.
BEVERLY W YERBY | Expérience généraleJames was very helpful with everything. He got this unit ready with very short notice and helped with many parts of my move. He set me up with Alex to move my bigger things and provided rental trucks and trailers to complete my move. I would recommend pinellas self storage for all your moving or storage needs!
Ron Voyles | Expérience généraleStorage and Owner is great. We appreciate everything he did to make our transition easy. Special thanks to him.
Elizabeth Shelby | Expérience généraleRenting a storage unit at Self Storage could not have been any better. The experience and transaction went perfectly smooth. James was very professional and helpful. If needed, I will definitely rent here again and highly recommend it to everyone.
Milburn Pettry | Expérience généraleVery satisfied with this facility. All questions answered in timely manner,whether in person or on phone. Had with this storage rover 4 yrs.
SHARON B. WHITESIDE | Expérience générale