I was very satisfied with this store. James is a good man and very helpful.Wes M.
Customer Reviews for Pinellas Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Pinellas Park, FL 33781
Services dans cet établissement :
- Mon–FriDe 7 h am à 4 h pm
- SamediDe 7 h am à 1 h pm
Heures d'ouverture spéciales
- 12/23/2022 - 12/26/2022: Fermé
- 12/31/2022 - 1/2/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Leonardo F.
Best in townCindy K.
Le client n'a pas laissé de commentaire.Bryan M.
Le client n'a pas laissé de commentaire.BRIAN M.
Le client n'a pas laissé de commentaire.Carolyn D.
Fast, easy and great customer service!Leigh M.
No. Everything was easy with no surprises. That's perfect for me.Nardeo P.
Le client n'a pas laissé de commentaire.Carolyn D.
Le client n'a pas laissé de commentaire.William M.
Le client n'a pas laissé de commentaire.John F.
Customer service was beyond any service I have receivedCindy K.
Le client n'a pas laissé de commentaire.cecil M.
The only comment I have has to do with the app. It takes such a long time to go through with the process of uploading pictures that the app times out. I also don't think it is fair to get charged a full other day when the equipment was returned a couple of hours later. The app didn't register that I didnt pick up the vehicle at 7pm (I picked up around 9pm), so expected return time was 7pm next day, insted of 9pm (I returned 10:30pm) so got charged another full day for what was 1 hour late on my end.Rosana R.
This was the perfect rental. Great service. The truck was so clean I thought it was a new truck. Highly recommend James and this locationMichael M.
Le client n'a pas laissé de commentaire.Lauren W.
James is the best U Haul representative I have worked with. I have used U Haul several times over the years and this is by far the best experience I have had. Thank you so much for your excellent customer service!!!!KATHRYN V.
Great and friendly guy. Thanks for everything!kendall m. | Expérience générale
Le client n'a pas laissé de commentaire.Joe K.
Le client n'a pas laissé de commentaire.nancy G.
Always nice and very pleasant.Renae R.
Le client n'a pas laissé de commentaire.William D.
Le client n'a pas laissé de commentaire.SHIRLEY T.
I honestly have to say that the customer service was the best that I've seen in a long time. We were having a difficult time getting the trailer emptied in time for the delivery deadline, but they were very flexible.Richard T.
Le client n'a pas laissé de commentaire.Paul P.
Pickup was fast and easy. They went above and beyond.john S.
nothing James has excellent customer service skillsAnnette L.
Great service and very fast check in and return.thank you would rent againVincent P.
Le client n'a pas laissé de commentaire.Chandary P.
Le client n'a pas laissé de commentaire.ARKADIUSZ G.
i thought the place was excellentStephen F.
Le client n'a pas laissé de commentaire.Jacqueline R.
Le client n'a pas laissé de commentaire.Leanne D.
Excellent service, quick and easy, nice guy ezplains everything to you about rental and returning equipmentPATRICK M.
awesome dealer and location! James was fantastic to work withKonnie S.
Thank you James always thinking of the customer and service is always excellentToronda D.
Le client n'a pas laissé de commentaire.Wayne B.
No place to park a returned item. Small lot out front with a larger lot in the rear but with a locked fence. After-hours returns left the trailer exposed to anyone and we had moving blankets (2 doz) unsecured in the trailer.peter B.
Everything was greatJulia K.
We were originally supposed to return our truck to Hitch World, but as we were about to drop off the key, the manager told us to take the truck to another location. So we ended up spending an hour trying to get to an alternate drop off. Uhaul didn't notify us that Hitch World was full, so I was really irritated.Bongjoo K.
Le client n'a pas laissé de commentaire.Bryan C.
Everything was great clean, well maintained! It was the post service of false email of owed funds in which all was paid in 2 days after contract closed. I received multiple emails of owing uhaul funds. It was irritating, nerve racking an unnecessary! .Norman C.
Le client n'a pas laissé de commentaire.MICHAEL D.
Le client n'a pas laissé de commentaire.Richard A.
Le client n'a pas laissé de commentaire.Allison B.
They were very nice and accommodatingTanya G.
Le client n'a pas laissé de commentaire.Stephanie O.
This location and the gentleman running it was excellent. Super easy pickup, and even went out of his way to save me money-not very common in todays world. Will definitely rent from this location again when needed.ZACHARYJAMES B.
Le client n'a pas laissé de commentaire.RANDALL S.
This location was the best at getting my problem totally solved. Attendant did everything he could to open door was not going to happen. I had to leave trailer fully loaded, and find a storage unit. He then called U-haul and somehow unloaded trailer into a truck and for no charge got to my destination and unloaded then returned for absolutely NO charge. Best experience,attendant was the best thing that happened that day!!!!Doug B.
Very friendlyCody M.
Dealer was super nice and efficient. I wish I had been able to pick up the truck at a location as nice as this one.Lauren H.
James at the uhaul in Pinellas Park was awesome! I was so impressed with his politeness and great customer service. He was very helpful and knowledgeable. He's a keeper!Freida H.
The best Uhaul experience ever!!!! I wish every location was like this one. Excellent customer service, and super clean units.Patricia H.
The truck provided at this location had 2 bald tires on the left back. 2 hours into a 24 hour drive, one of the tires blew out and caused damage to my car. The staff here was friendly and helpful. The rental process was easy to do. However, I was very disappointed in the state of the truck.Jesse G.
Le client n'a pas laissé de commentaire.Alex C.
Le client n'a pas laissé de commentaire.Alan S.
The check-in was efficient. The Uhaul van was a bit old and had previous damage so I would say some upgrades or maintenance is needed. It was confusing to pick the drop off location, and ended up being a location that costed me additional mileage and a charge when there was a closer one. I was quoted enough mileage for the move but to return the truck cost more gas, miles, and time. I think it needs to be made clear all of these details and a better deal instead of the customer eating the cost. I do not say any of this negatively as the customer service was great, just maybe some adjustment to number crunching to help the consumer.Micah T.
Le client n'a pas laissé de commentaire.Alberto E.
Le client n'a pas laissé de commentaire.Latifah R.
This location was excellent & I will be there to rent from them again in the future. The staff was very professional & knowledgeablebridgett S.
Le client n'a pas laissé de commentaire.DATRIE B.
James was most helpful and answered all my questions completely. Very enjoyable experience.LAURA M.
Le client n'a pas laissé de commentaire.Walter S.
Le client n'a pas laissé de commentaire.thomas Z.
Le client n'a pas laissé de commentaire.Christopher C.
Super easy to return the equipment hereKaylyn K.
James was a fantastic operator for uhaul. I'd most certainly use this location again. Great service.Martin N.
Le client n'a pas laissé de commentaire.NOSMARYS E.
Great location and excellent serviceDATRIE B.
James always goes above and beyond to make sure everything is ready thank youToronda D.
In NYC a 7 mile change in pick up location can literally add an hour to their trip. For one way moves out of NYC most people are on a tight schedule and it's not okay to move their location last minute. Additionally customer service on the phone and in Twitter DMs just seemed so not interested in my safety when I expressed concern with traveling to one of NYCs most dangerous neighborhoods for pickup. I was terrified while picking up my U-Haul. Especially for my single female friends I will tell them to go elsewhere if they value safety.Cole S.
James is great!! He went above and beyond to help me on more than one occasion. He is very knowledgeable and friendly. This is the ONLY u-haul store that I would recommend to all my family and friends.Tonja B.
Best uhaul service we've ever received. I wish there were more people that cared about their customers like he did. He went above and beyond to help us get a truck.rebecca Z.
Le client n'a pas laissé de commentaire.Nanciann C.
This is the only location I go to. The gentleman is always amazing and goes above and beyond. I tell all my friends and family go to this location.Crystal Z.
staff was extremely friendly and helpful. awesome and would highly recommendJoseph M.
Le client n'a pas laissé de commentaire.Joseph M.
Place was closed no one there to give us the keysRajesh A.
Le client n'a pas laissé de commentaire.Marilyn S.
Le client n'a pas laissé de commentaire.Stefani W.
Great experience!! Jason even adjusted my mirrors for me!!!Kaley P.
Le client n'a pas laissé de commentaire.John L.
Le client n'a pas laissé de commentaire.Jared K.
Le client n'a pas laissé de commentaire.Lindel C.
The wonderful man that works there was the best one we have ever met at U-haul and we have rented several times over the years. So polite, professional and helpful. You are very lucky to get a person of his skill and mannerisms.Richard G.
Our reservation was changed last minute and we were switched to a location that didn't have the right vehicle tow. We were there for 2 hours. Our trip need to be delayed and lost an opportunity. Very disappointed!JESSICA B.
The OWNER was absolutely AMAZING! He walked us out and even adjusted the truck mirrors for us! The was the best service EVER!!!!stacey F.
The gentleman that worked at the location was the nicest, most motivated, and most pleasant U-Haul employee I have ever encountered. He is a great brand ambassador.Dominic B.
Le client n'a pas laissé de commentaire.Kenron H.
Le client n'a pas laissé de commentaire.Samuel P.
Le client n'a pas laissé de commentaire.Wendy B.
Le client n'a pas laissé de commentaire.Austin B.
James always give excellent customer service and always go above and beyond to make sure his customer's are happyToronda D.
Le client n'a pas laissé de commentaire.Tasarla M.
Le client n'a pas laissé de commentaire.Cynthia H.
I representative James was very thorough and very professional I highly recommend that location to anybody.David A.
Le client n'a pas laissé de commentaire.JUSTIN H.
It's time to retire the truck I used. The guy I worked with James extremely helpful and very accommodating to work with.Carl B.
Great place for storage and moving rental needs. Very happy with all aspects of my time renting from them.Matthew T. | Expérience générale
Facility was safe and secure. I would definitely use again if neededBILL H. | Expérience générale
Great place!Scot M. | Expérience générale
If needed, I would use this storage facility again...I was comfortable and happy using my unit. Merci.BEVERLY W. | Expérience générale
James was very helpful with everything. He got this unit ready with very short notice and helped with many parts of my move. He set me up with Alex to move my bigger things and provided rental trucks and trailers to complete my move. I would recommend pinellas self storage for all your moving or storage needs!Ron V. | Expérience générale
Storage and Owner is great. We appreciate everything he did to make our transition easy. Special thanks to him.Elizabeth S. | Expérience générale
Renting a storage unit at Self Storage could not have been any better. The experience and transaction went perfectly smooth. James was very professional and helpful. If needed, I will definitely rent here again and highly recommend it to everyone.Milburn P. | Expérience générale
Very satisfied with this facility. All questions answered in timely manner,whether in person or on phone. Had with this storage rover 4 yrs.SHARON B. | Expérience générale
Le client n'a pas laissé de commentaire.James Edward Y. | Expérience générale