The owner of the tire shop in Pinon Hills was very nice. Told me where to go to buy an adapter and was very friendly.
THOMAS D
Customer Reviews for Pinon Hills Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The truck was pulled in right off the 138 so the only way possible to get it out of the property was backing out onto the highway. The vehicle smelled like marijuana. I asked for moving blankets and they were not in the truck. Noted they were not in the truck at pickup but was still charged for them.
Jerome MMake returning a vehicle easier
paul bGuy was cool. Smooth and quick rental process. Just wish pickup location was closer.
steve wOur representative was helpful and pleasant. He had us in and out efficiently. Thank you sir
DOWA RI would like to thank the owner if he was or if it wasn't THANK YOU BRO!! FOR ALL YOU'RE HELP
Jesus PHe is always great
paul bI chose the option to get everything at the front desk when I checked in. When I arrived I was told that I had to do it on my own from the Uhaul site because that is what was selected on my reservation. I had to call uhaul to have them change it back to check in at the desk because I couldn't figure out how to do it online. This was very annoying as I made sure to select the correct option. Uhaul fixed the problem but it made me late to where I was going. The location was very helpful once Uhaul switched it back to the correct option
Micah PThe rental person was excellent. Very helpful and knowledgeable
LLOYD MYour rental truck consumes too much gas. Please think about a more fuel efficient truck next time.
DAVID HExcellent service à la clientèle
FRANCES VCan't say anything bad about this place bc they did hold my reservation at last minute on memorial day weekend, it was too hard to find anything .
ALEXIS ZHugo is verte Nice person
JULIO CThe gentlemen on the counter so friendly and helpfull, so dont need anything else to improve
GERARDO NCheck and make sure lights and blinkers are working before renting equiptmentout
Ronald WPerfect the owner made it super easy
Sean AHave light adaptors available to rent
FRED FI have done business in pinon hills before and will continue to do so.
Douglas MRight on the main 138 highway...saved me time because this location close to my move...no hunting for distant yard. ...also a tire repair business...he now has my business for that too...nice guy to deal with...he is the owner so..what he says...is what you get
Paul BExcellent service à la clientèle
Joel RA remote pick up site with poor internet service is poor customer service. The odometer in the truck did not match the website. I was charged for over 1300 miles which of course was not possible given my check out and check in time. The back of the truck smelled like marijuana. The best part of the experience was speaking with Leslie Upshaw. She was very helpful. Im still waiting on the updated bill.
renae mWhen bringing the truck back , even if it's Sunday somebody needs to be there to check the truck back in!! I found it was complicated doing it on my phone ! But all in all u haul was a blessing in my moving experience.
Debora LEverything was great I picked up the Trailer the night before so I could go the next morning I finished before it got hot and returned it around noon. Thanks
John CEverything was great!
Diana MExcellent
Suzan BThe ground in the yard where you pick up/drop off equipment is loaded with old nails. Tons of them. I worried that either my van or the rental trailer would end up with a flat from a nail picked up at this place of business. I had a long way to go and this was a big concern for me.
Anne DThe truck had the smell of throw up inside. It was a terrible experience
raylena bNo comment
Michael AThe location was closed when we drop the equipment off. Can't write something if you don't go inside or talk to the people but it was an easy check in
Carla OI picked up uhaul 26 foot truck brand new it had a hole on top of fuel tank trough out drive I smelled gas fumes the door ajar kept beeping because I guess door sensor was bad not a great drive at all
Raul RThe store owner said the uhaul website was telling him that my truck was not recommended to tow the car trailer. I am a commercial transporter pulling trailers all over the West coast, using my truck. The site was telling him I needed to rent a truck to pull this small trailer. I did not need to rent a truck all a needed was the car hauler. That was a little frustrating, but finally I was able to go with just the trailer. I pull boats, bumper pull trailers, 5th wheels and gooseneck flatbeds trailers using my truck. Outside of that the trailer was fine and worked great.
Paul LVery easy process.
Chris Bdidn't appreciate having to drive out of the way so far to pick up transport. Got lost. Reservation was made in advance, equipment should have been at original pick up location.
Karen HSo easy to drop off the equipment and very helpful and courteous
Robin MRequested to pickup equipment at Victorville, Ca. but was sent to Pinion Hills, Ca. This was 38 miles from my home where load was at.
Ronald CNo improvement needed he was very pleasant and helpful
linda hThey were very friendly and helpful after all of the problems I went thru with the first location Tile Galery
Donna AI like working with Hugo at the Pinion Hills Tire facility. I am handicapped and Hugo goes out of his way to help me!! I will continue to use this location!!
MARK FUsed the Auto Transport with a 15 foot box truck to tow. When I got the auto on the Auto Transport, the tow truck driver we received the auto from informed us that that two wheel webbing nets to secure the tires would not be sufficient to secure the vehicle and advised us to buy additional tie down straps, one for each tire. These items should be included in the rental if they're necessary for safety.
madison kNothing, Hugo is a great man and is always very helpful!
MARK FGreat People!!
MARK FThe pick up location was fine. It was Uhaul that we had difficulties with. Second time using this company and the second time they changed our pick up location to another inconvenient location. We ordered 3 dozen furniture pads, but Uhaul failed to inform the owner of the tire stop where we had to go to pick up the truck. He only had a few pads on hand. The "customer service" ladies who I spoke with regarding the new pick up location could benefit from a customer service seminar. They wouldn't listen and kept rushing the phone call, which caused errors when they entered information in their system (pick up times). I had to call back two times to have it corrected. We will find another truck renta company for any future truck needs.
CRAIG DHugo was a very nice person
richard wI just dropped off the U-haul there, and it was smooth and easy.
Jae wThe person I dealt with was obviously someone contracted by UHaul and not a representative of the company, but he was not helpful, had no customer service skills, the facility was filthy and parking was atrocious.
DAVID FVery nice and helpful.
GREGORY JWe were told on the phone we would get $40 returned because of some loading issues. This was not honored. We used iPods and lost a lot of money by deceptive actions of employees. I would not recommend that service to anyone.
ROBERT W