Évaluations des clients Pinon Hills Tires

Perfect the owner made it super easy

Have light adaptors available to rent

I have done business in pinon hills before and will continue to do so.

Right on the main 138 highway...saved me time because this location close to my move...no hunting for distant yard. ...also a tire repair business...he now has my business for that too...nice guy to deal with...he is the owner so..what he says...is what you get

Great customer service

A remote pick up site with poor internet service is poor customer service. The odometer in the truck did not match the website. I was charged for over 1300 miles which of course was not possible given my check out and check in time. The back of the truck smelled like marijuana. The best part of the experience was speaking with Leslie Upshaw. She was very helpful. Im still waiting on the updated bill.

When bringing the truck back , even if it's Sunday somebody needs to be there to check the truck back in!! I found it was complicated doing it on my phone ! But all in all u haul was a blessing in my moving experience.

Everything was great I picked up the Trailer the night before so I could go the next morning I finished before it got hot and returned it around noon. Thanks

Everything was great!

Excellent

The ground in the yard where you pick up/drop off equipment is loaded with old nails. Tons of them. I worried that either my van or the rental trailer would end up with a flat from a nail picked up at this place of business. I had a long way to go and this was a big concern for me.

The truck had the smell of throw up inside. It was a terrible experience

No comment

The location was closed when we drop the equipment off. Can't write something if you don't go inside or talk to the people but it was an easy check in

I picked up uhaul 26 foot truck brand new it had a hole on top of fuel tank trough out drive I smelled gas fumes the door ajar kept beeping because I guess door sensor was bad not a great drive at all

The store owner said the uhaul website was telling him that my truck was not recommended to tow the car trailer. I am a commercial transporter pulling trailers all over the West coast, using my truck. The site was telling him I needed to rent a truck to pull this small trailer. I did not need to rent a truck all a needed was the car hauler. That was a little frustrating, but finally I was able to go with just the trailer. I pull boats, bumper pull trailers, 5th wheels and gooseneck flatbeds trailers using my truck. Outside of that the trailer was fine and worked great.

Very easy process.

didn't appreciate having to drive out of the way so far to pick up transport. Got lost. Reservation was made in advance, equipment should have been at original pick up location.

So easy to drop off the equipment and very helpful and courteous

Requested to pickup equipment at Victorville, Ca. but was sent to Pinion Hills, Ca. This was 38 miles from my home where load was at.

No improvement needed he was very pleasant and helpful

They were very friendly and helpful after all of the problems I went thru with the first location Tile Galery

I like working with Hugo at the Pinion Hills Tire facility. I am handicapped and Hugo goes out of his way to help me!! I will continue to use this location!!

Used the Auto Transport with a 15 foot box truck to tow. When I got the auto on the Auto Transport, the tow truck driver we received the auto from informed us that that two wheel webbing nets to secure the tires would not be sufficient to secure the vehicle and advised us to buy additional tie down straps, one for each tire. These items should be included in the rental if they're necessary for safety.

Nothing, Hugo is a great man and is always very helpful!

Great People!!

The pick up location was fine. It was Uhaul that we had difficulties with. Second time using this company and the second time they changed our pick up location to another inconvenient location. We ordered 3 dozen furniture pads, but Uhaul failed to inform the owner of the tire stop where we had to go to pick up the truck. He only had a few pads on hand. The "customer service" ladies who I spoke with regarding the new pick up location could benefit from a customer service seminar. They wouldn't listen and kept rushing the phone call, which caused errors when they entered information in their system (pick up times). I had to call back two times to have it corrected. We will find another truck renta company for any future truck needs.

Hugo was a very nice person

I just dropped off the U-haul there, and it was smooth and easy.

The person I dealt with was obviously someone contracted by UHaul and not a representative of the company, but he was not helpful, had no customer service skills, the facility was filthy and parking was atrocious.

Very nice and helpful.

We were told on the phone we would get $40 returned because of some loading issues. This was not honored. We used iPods and lost a lot of money by deceptive actions of employees. I would not recommend that service to anyone.

Service was great - very nice staff.

I don't think you can find a better public relationship experience with any other business.

Ask for Hugo. He works very well with you to make sure the rental goes really well. Thank you Hugo!

Nothing the guy that helped me was great and really proffesional.

A little bit too remote location. A little scarey for a female by herself. It's not very business like, can hardly tell where the front door is. but the owner is a nice enough guy!

No fence around yard open to thief of gas , which you tried to charge I putt A little over the1/4 tank trying to say it was empty no way !!!! Look at the location

We dropped the truck off when facility was closed (Sunday) but I had spoken with Hugo many times on the phone and he was always pleasant and helpful.

I feel for your long haul trucks for one way should be equiped with cruise control. That is the only complaint I have with Uhaul.

Fast, convenient and friendly service! I would definately recommend to others and use again myself.