Customer Reviews for Plaza Storage LLC
(Concessionnaire U-Haul dans le voisinage)

103 évaluations

901 28th St   Belleville, KS 66935

(785) 527-9476

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(785) 527-9476

901 28th St
Belleville, KS 66935

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Mike L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra H. 
Évaluation :
5

the staff was friendly, professional. equipment was clean and good safe working condition and the rates were great also. thank you for making the job easier for me !

Peggy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon S. 
Évaluation :
5

I had Great Service and the equipment was in prefect shape.

Jay K. 
Évaluation :
4

Give the man some office equipment that works

Terrald J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cyndi B. 
Évaluation :
5

Paul is immensely helpful and always on the ready to answer any questions you have. Paul is thorough and very personable. Paul has helped us locate movers who are extremely reliable, courteous and very accommodating to our needs and requests. We recommend using Paul for any moving equipment and/or help in hiring a local moving team.

Peter F. 
Évaluation :
5

Extremely helpful and accommodating.

Tara C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE S. 
Évaluation :
5

My husband Pete and I really appreciated the personable and professional service by Paul Hernandez. When we had questions about the process, Paul gave us immediate and helpful answers. We highly recommend working with Paul for any service with U-HAUL equipment.

Peter F. 
Évaluation :
5

My husband Pete and I really appreciated the personable and professional service by Paul Hernandez. When we had questions about the process, Paul gave us immediate and helpful answers. We highly recommend working with Paul for any service with U-HAUL equipment.

Donna F. 
Évaluation :
5

Very good to work with GOOD JOB!!!

duane V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy G. 
Évaluation :
1

I was terrified over half of the trip to my destination that the truck was not going to make the trip! I'm a single parent and I had my son with me. I called the location and was told “I don't know what to tell you, I'm not a mechanic and I don't have a garage.”

Stephanie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kevin W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT K. 
Évaluation :
3

The office needs a little cleaning and organization

Cindy C. 
Évaluation :
1

The guy was clueless and I will never rent another uhaul from that location. I was in there for over a hour and half. I had pre-register and paid for the rental and still had to spend entirely to much time waiting for him to figure out what to do. Then he hooked up the trailer completely wrong.

Thane B. 
Évaluation :
2

Don't try to get your customers to sign a paper disclosing no insurance and tell them you'll add insurance on later. Don't charge the customer extra miles when it's not the customer's fault that they had to drive and hour out of the way because you didn't have a truck in the closest uhaul location (ace hardware - Beloit,Ks)

Elijah T. 
Évaluation :
5

Paul Hernandez has provided the best experience we have ever had with borrowing trucks and or trailers from uhaul. He is very informational and knowledgeable, as well as friendly and conversational. I would recommend going to Paul over any other location I've been to.

Jesse P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELDON V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cecile M. 
Évaluation :
4

The gentleman was very helpful to us. This was our first uhaul rental. It just happened to be the same day the uhaul internet was down nationwide. He did his best to take care of us regardless.

wonda P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DEBI C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ellen C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEITH B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kerry J. 
Évaluation :
5

Paul was outstanding

James M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steve N. 
Évaluation :
1

Be prepared. I dud express checking and he hadn't even checked his computer so i had to wait. Then he tried to charge me again. Have snow cleared to get to U-Haul. They broke my tail light connector by forcing the chain past it instead of removing the connector from the bar first. So lights didn't work and I could only drive during the day. Rental place was full of smoke and I couldn't breathe.

Michell E. 
Évaluation :
3

Had to be changed from preferred pickup location to this. Uhaul just automatically picks the next closest location I think. Would have preferred to choose alternate myself as another location (Clay Center) was closer to me than Belleville.

Christian H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Randall M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Neal A. 
Évaluation :
2

The pick up location looked like a dump. The man that helped me was nice enough.

Doug E. 
Évaluation :
3

Tryed to put insurance on trailer and he could not do it.

Mike M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kimberly S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly S. 
Évaluation :
5

They truck was great, still new only had around 4 000 miles. Was great for a couple of us girls to deal with. Merci

molly R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro L. 
Évaluation :
3

I was a little disappointed that I had to drive an extra 30 miles further than where I was supposed to pick up my truck. It would be nice if you could call your customers and ask them if they're ok with the location change before just assuming it's fine. Other than that the man I got the truck from was very friendly and helpful.

Shianne M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
4

Very helpful

Tracy T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nyle M. M. 
Évaluation :
5

Nothing this location does very good I was very happy with them very good people

jUSTIN T. 
Évaluation :
5

Our experience was great. The trailers were in great condition and the dealer was very nice to work with and went out of his way to make it convenient for us. If we ever need to rent a trailer again we'll definitely try this location first.

Jim G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessi A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Holly O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nicholas S. 
Évaluation :
5

Although I rented the 10 foot box truck and was completely satisfied, I didn't even need that big a truck. A cargo van would have been closer to the size I needed for the few items I was moving. Merci.

Janet N. 
Évaluation :
4

Update the locations on new computer screens and changes made to the computer system.

Janet M. 
Évaluation :
5

Paul was awesome! He worked with me and was able to answer all my questions! He was friendly and very kind!

Portia S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darcy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alan S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Joelle M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ernesto V. 
Évaluation :
5

Aucun

VICTOR M. 
Évaluation :
3

It may be a minor thing but the straps used to tie down the vehicle being hauled were so covered in mud that I had issues getting the rachet straps to release. Other than that it was fine.

David C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DEAN S. 
Évaluation :
5

good quick return of truck--excellent

Doug P. 
Évaluation :
5

When we picked up the trailer, it was suggested that we return it to Wamego, when our final destination was Manhattan. This would have been a long ways out of our way. Seemed like a strange request.

Leah K. 
Évaluation :
5

Merci.

Sarah R. 
Évaluation :
5

Did a great job and were very friendly and helpful... Will definitely use this location again!

tari G. 
Évaluation :
5

Very attentive

jared C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
1

Very very poor customer service. I waited well over an hour just to pick up a tow dolly that j had called about hours before. The man running this office had no idea what he was doing.

DEVON T. 
Évaluation :
1

This couple should be in a nursing home, not in a customer service business. He didn't check the truck before I left with it, he didn't know the miles on it and didn't even know the fuel level when I left. so it was off once I returned the truck to Topeka and that fool.

Melinda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOM C. 
Évaluation :
3

This does not reflect this location but rather U Haul's absurd policy of finding a truck somewhere. Although I made my reservation well in advance, I was sent over an hour out of my way just to pick up a truck. This is ridiculous! I drove an extra 2-1/2 hours just to make a 2-1/2 hour move. Utterly senseless. Change your policy or just don't take my reservation to begin with when I go online to place it. You have lost me as a customer. Time for change - get with it U Haul!

Andrew B. 
Évaluation :
3

very help full

JERRY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

mark U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Randy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARLAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA R. 
Évaluation :
1

Very unorganized location, took more then 30 minutes to get it all squared away and the worker seemed to have no idea what he was doing. There was no inspection or communication at all for that matter. If I needed to rent again and this was the only location available I would opt out.

ANDREW M. 
Évaluation :
2

had an online reservation, called to verify, but truck wasn't there when i arrived

mario C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

EVALENA T. 
Évaluation :
1

The location was unkempt and the people there were unprofessional.

JOSHUA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah P. 
Évaluation :
2

This place is located at a used car lot. hard to manuever your vehicle thru to back up to the trailer. The office was dirty and took what seemed a long time to get the paperwork done.

William H. 
Évaluation :
1

This location was essentially a junk-yard with a few U-Haul trailers. The staff were rude, slow, and made racist comments about each other and about other customers.

Sarah C. 
Évaluation :
1

Store manager was sleeping inside. Had to wait 30 min to return truck until he woke up which made truck late and he tried to charge extra day because he closed early. Also appliance dolly was not on site and it took way to long to check out and return truck. If the equipment is not ready then whats the point of a web reservation.

Kimberly H. 
Évaluation :
3

All items requested in rental on line was not at this location. It turned out to be o.k. but it would have been nice to know that in advance. Not all 12 blankets were clean. half of the blankets were smelly and dirty and no furniture dollies

DENNIS C. 
Évaluation :
4

very friendly service manager.

JERRY S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matt E. 
Évaluation :
1

I would like to say this was by far the worst experience in customer service I have ever dealt with!!! I arrived for my scheduled 12pm pickup and the place wasnt even open had to wait thirty minutes before anyone showed up. Then when I was supposed to drop off at 6pm and the gentleman stated he would be there. I arived at 6pm and I waited until 6:40pm for an employee. I missed an hour and a half of work because of this. Very disappointed.

Patricia T. 
Évaluation :
1

I have rented several uhual trailors before and have never had such a bad experience. First I find out the trailor I need is not where I called specifically, then the place Best Buy auto sales is where I need to pick up the trailor. I told uhual I needed the trailor no later than 9:00 on Tiesday morning they but that didnot happen. Nest Buy Auto sales said they will not be there until 9:30 so dont come get the trailor until then, and then when I got there it took an additional 40 minutes before I left. i will never I said never rent a trailor from uhual if I have to go through these people.

BRANDON C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GREG G. 
Évaluation :
1

worst experience ever... was there for over 2 hours just trying to pick up a trailer.

JOHN S. 
Non les évaluations ont été soumises pour cet établissement.

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