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johnny W.
Customer Reviews for Pleasant City Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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UHaul website does not mesh well with local UHaul sites. Dealing with the UHaul company was a nightmare.
karen S.Service was great! Truck made some loud noises that about drive us crazy. Had to add 2 quarts of oil to engine. Other than that all was good.
bruce B.Very helpful location
Robert C.4th rental is 30 days…always professional! Great experience. Highly recommend this location!!!
Terry R.The truck had an awful smell. We tried to contact the store where we rented it but they were out of town. The DM called but wasn't able to offer anything close to us. We ended up cleaning the truck to try and rid the smell.
anitra M.Rien
Terry R.The price after the fees was more than expected. The price that is posted is misleading. I think there should be a set price like for instance 50$ and a price per mileage after going over a certain number of miles. And mileage price should be printed in large letters with the price of the rental
Kristen B.Very nice people to work with,helpf
doris A.Everything was great!
ZANE J.Very Professional and efficient, Great location!
SANDRA L.Nobody was there when the equipment was returned.
elaine S.Very friendly service thank you so much
Mary H.Only the price was different to what was advertised we brought it back on don't know how many miles I went over but was charged $44 dollars instead of the $24
Jerry P.Great staff
Horace W.Dan is simply Amazing!!
Tamera B.I was extremely pleased and thankful for the service. Excellent customer service and nice clean truck.
Tina L.Dan is simply Amazing
Tamera B.Used truck share. Wrong key in the box for our truck. Rude employee when we returned truck.
TINA M.Excellent service very friendly staff and service thank you and God bless you always
Carlos R.No improvement needed that I could think of at this moment, I received excellent customer service and will be back again to use the service. Keep up the good work.
Olivia S.The worst experience I have ever had with U-Haul the customer service was terrible the person at the location was belittling, and rude and made snarky comments, he also allowed a homeless man to stand in the lobby while checking the vehicle but had the doors locked and my family member had to wait to use the bathroom. He was unsepathic to the aggravation and frustration of being told information that was not no notified to me by customer service over the phone and keep trying to correct my words when I said the wrong measurements of the truck. He also tried to charge me
LASHONDA J.The 24/7 service did not let me know that the truck I had reserved was not available though it was in the parking lot. I called ,and was asked to leave and leave a message on the 24/7 service a texted and no one answered either one . Once I called back the operator waited on line to see what the issue was,and then they advised that the vehicle was unavailable even though I had reserved it. Then upon returning the vehicle the guy tried to over charge for gas saying I needed to convert the gas hand on the appointment which I was not advised to do while on the with the operator, and advised that it would be $81. To fill it up and proceed to so me the picture that I took with the gas hand on half a tank. He was very rude and condescending, sarcastic and keep trying to correct me when I said inch instead of foot, as he could see I was very frustrated. His sarcastic remarks were also passed to my family as they asked to use the restroom while a homey man stood inside of the establishment. He Starkey remarks were invited and definitely unwanted. I will advise everyone that I know that this was the worst experience I have ever had with U-Haul as I advised him
LASHONDA J.I am VERY impressed with this location. His available stock was large, everything was clean and safe and ready to go. I will definitely use this location the next time I need a U-Haul. Very friendly and efficient owner too!
Marjorie B.Over charged me Was advertised as 19,99 then switched it to 29,99 Then charged another 40 dollars for gas after I was done with truck Sucks
ANTHONY S.This was the best Uhaul rental experience I've had. I'm not sure if the person working there was the owner or an employee but he treated me, the trucks and the business like he owned it.
Michael A.Persona muy amable y nos brindó y servicio super excelente..lo recomiendo 100 %
Julio T.The service was incredible, the equipment was readily available and clean, and upgrades were offered that were needed. I will continue to support this location.
Nathan D.Very helpful
Heather L.Nothing...Everything was Excellent!!
Jackie B.Great experience !
tracy W.