Le client n'a pas laissé de commentaire.Damian H.
Customer Reviews for Polk County Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Independence, OR 97351
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tina W.
Jason is always very pleasant to do business with, I recommend this location to everyone.Rachel W.
Le client n'a pas laissé de commentaire.Randall R.
You are our favorite storage facility.Sherry O. | Expérience générale
Le client n'a pas laissé de commentaire.robert H.
Did not appreciate having my reservation changed multiple times and the customer service was rude when asking for clarification on pick up location but the people at the pickup place were friendly. Overall would not recommend UHaul to othersOrion W.
Le client n'a pas laissé de commentaire.joanne R.
Le client n'a pas laissé de commentaire.CHARLES B.
This was not the location I chose. This was a location O was sent to after my original location was closed, when they weren't supposed to be. I had to drive out of my way to this location after driving for over an hour already.Isaac K.
Have the truck we ordered available! Don't send us to 3 different locations to find a subpar one. Not okSergio P.
Don't give me a quote and then double the price after I've returned it.Aiden B.
Le client n'a pas laissé de commentaire.Mahdy A.
Le client n'a pas laissé de commentaire.Michelle S. | Expérience générale
No improvement needed!Phillip H.
Le client n'a pas laissé de commentaire.Chad M.
Le client n'a pas laissé de commentaire.Patty N.
Nothing wrong with the site but your website for after hours returns is garbage. I spent an hour trying to return my trailer and when the web page failed I called in to an hour long hold time.....wtf.....I finally got through to a nice lady that helped me but come on.....an hour hold time because your website sucks. You have to get it togetherrobert R.
Will use this location again in the future!Kameron M.
Dropped off U-Haul after hours. Internet service was spotty, which delayed/complicated return process. Otherwise was ok.Ryan S.
Le client n'a pas laissé de commentaire.Catherine L.
I was over charged with zero explanationKeith S.
Le client n'a pas laissé de commentaire.Zachary S.
I was able to reserve equipment on the website that wasn't stocked at the location. This left me in a difficult situation. The woman at the uhaul office was as helpful as she could be, but since I had used the website there wasn't much she could do.Josh C.
Le client n'a pas laissé de commentaire.Kevin C.
Le client n'a pas laissé de commentaire.Kyle G.
Closed when I got there. But I easily found parking for the 26 foot truck. And the key drop was obvious.Carl H.
Nothing!! Everything was excellent!!Thomas M.
I have used Polk County Storage twice over the past eight years. The storage yard is secure and safe and kept clean and presentable. The office staff are AMAZING!! You can definitely tell the staff and owner care about their renters and property. Excellent people to deal with! Ten + stars!!Cynthia M. | Expérience générale
Le client n'a pas laissé de commentaire.Richard S.
Le client n'a pas laissé de commentaire.Melissa A.
Le client n'a pas laissé de commentaire.Melissa B.
I did return the equipment but was still charged for itCharlotte V.
Le client n'a pas laissé de commentaire.GLEN Z.
Le client n'a pas laissé de commentaire.Heather P.
Le client n'a pas laissé de commentaire.Tina K.
There was trash all along the alley next to the trucks.SHERYL T.
Le client n'a pas laissé de commentaire.Greg L.
It was great. Whoever was working was friendly, funny, and helpful. Will definitely use again if the need arises.ZACHARY H.
Keep up good workTHOMAS JUSTIN G.
Très bienPATRICIA V.
No improvement needed, real professionals.LEONARD H.
Le client n'a pas laissé de commentaire.April C.
Le client n'a pas laissé de commentaire.DAVID EDWARD H.
Merci.BRANDON TYLER M.
The gentleman that helped me was awesome. I will always take my business to him from bow on. They also run a storage units. If you need storage, contact these people.RICKIE C.
Don't send anyone there, that solves the problem!!!!!!!!!!!!! Would I recommend U Haul to a friend-----NO-----FRANCIS PAUL S.
Le client n'a pas laissé de commentaire.CHARLES JEFFREY B.
The people here are very helpful, friendly and competent. We've used their facility for many years and the prices were reasonable and the units were great.ROSS B. | Expérience générale
Le client n'a pas laissé de commentaire.Bill B.
Everything was great. The employee who helped us both days was friendly and helpfulBrent C.
Excellent service à la clientèle. Our favorite storage unit location.JACK O.
It was convenient and I'm glad there was an Independence.Joseph H.
Since we moved to Independence, this location was very convenient. It was night time when I returned the vehicle so locating it was tricky, but that was more user error I believe. There was plenty of parking though, which was appreciated with a 26' trailer.Joseph H.
Had an issue with one off the tires!JAVIER F.
A lot different from the Beaverton location. I actually felt like I was important and was appreciated as a customer.WILLIAM JAMES B.
Le client n'a pas laissé de commentaire.Stan R.
Le client n'a pas laissé de commentaire.kevin C.
Le client n'a pas laissé de commentaire.Melissa B.
Le client n'a pas laissé de commentaire.Nancy E. | Expérience générale
Le client n'a pas laissé de commentaire.David H.
Polk County Storage is a great place, convenient, secure, and accommodating. We will use them again in the future if needed and highly recommend their services and location to friends and family.Esther L. | Expérience générale
Very easy picking up the truck using the mobile app.Alyssa R.
Jeanine and Nathan are very responsive to customers. They are helpful and bend over backwards to make the Uhaul rental experience easy and successful for the renter while still following all the "rules". I am a repeat renter and drive additional miles in order to rent trucks from this location.deb T.
Le client n'a pas laissé de commentaire.Yvette W.
Le client n'a pas laissé de commentaire.Johnathan H.
Rented the same truck 2 weeks in a row. Polk County Storage reported leak in truck to uhaul. And not fixed. This could have led to serious damage to our inventory. U-haul failure.Helen K.
Le client n'a pas laissé de commentaire.TERA MICHELLE M.
Le client n'a pas laissé de commentaire.Connor M.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Laura M.
I see no need for improvements.DIANE LESLIE W.
Dry out the inside of the cargo boxTyler P.
No issues. Fast and easyLori R.
The person that helped us was very friendly and understading. We will be recomminding to our friendsEnrique M.
Le client n'a pas laissé de commentaire.John R.
Very precise and professionalJoshua Q.
Le client n'a pas laissé de commentaire.Marie S.
Jason and Polk County Storage are so helpful and accommodating in every way - making renting a U-Haul extremely easy. We rent U-Haul trucks from them multiple times each year and truly appreciate all they do!SCOTT B.
Le client n'a pas laissé de commentaire.Charlotte C.
They even helped me hitch up the trailer!Patrick D.
The national phone number does not work correctly. Every time I called it would hang up on me. Also, unable to change reservation online.Jon H.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Harry G.
this facility needs to be updated to accommodate larger RV'SDICK B. | Expérience générale
Le client n'a pas laissé de commentaire.Shirley H. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD W. | Expérience générale
Le client n'a pas laissé de commentaire.JAMES I. | Expérience générale
The owner made it really easy to drop off. Quick and painless.MICHAEL T.
ABSOLUTELY no reason to purchase a trailer when you have access to amazing trailers at U-Haul. No need to store, maintain, or license. Just show up, they hook it up, and you're off and running errands. Customer service is beyond exceptional, THANK YOU JASON!Brian S.
Le client n'a pas laissé de commentaire.ALAN H.
Le client n'a pas laissé de commentaire.Linda C. | Expérience générale
Le client n'a pas laissé de commentaire.CHARLOTTE W.
Le client n'a pas laissé de commentaire.Jacob C.
It was a pleasure doing business with y’allKatryna H. | Expérience générale
Le client n'a pas laissé de commentaire.Sylvia B.
Everyone working there did a great job! Great place to rent from!!!TAMERA MARIE F.
The equipment was clean but it had an odor to it.IRMA LAURA C.
Le client n'a pas laissé de commentaire.Debbie B.
Great customer service repJEREMIAH G.
Le client n'a pas laissé de commentaire.John C.
Our service was very friendly and helpful!Kaaren M.
keep Jeanine in your front office, she is a great asset to your company.Brian S.
Le client n'a pas laissé de commentaire.MATTHEW DALE T.
Daughter dropped off and said the whole process returning was less than 10 minutesDANIAL D.
The female "so-called traffic or equip. manager" I spoke to two different times was not at all helpful. She did'nt seem to wish to help me at all!!!ROLLAND DALE M.
Super fast check in, which was very welcome after a long move! Very friendly staff! Very satisfied with my whole UHaul experience!!!Curtis G.
Le client n'a pas laissé de commentaire.mike S.
Le client n'a pas laissé de commentaire.Aaron E.
Some items were damp or water damaged when I got them back, but the storage unit itself was a great deal for the price it was.Hannah R. | Expérience générale
Le client n'a pas laissé de commentaire.JOHN C. | Expérience générale
Le client n'a pas laissé de commentaire.Capella C.
Le client n'a pas laissé de commentaire.Peyton H.
Le client n'a pas laissé de commentaire.DIXING Z.
Great price and clean. The staff is helpful.Alexis C. | Expérience générale
Friendly and helpful staff, clean facility. I will recommend in the future. Merci.JAMIE C. | Expérience générale
Great people, the only problem is, not having access to our storage unit, after hours, which was like 5 or 6 pm. Due to my husband's work hours, we could not go in, during the week days, had to move stuff in and out only on the weekends. But the people their, are awsome.Glenda A. | Expérience générale
We were only in our unit for a very brief time, but both members of the staff that we interacted with exceptionally friendly, personable and professional. The gal that showed us some units in person when we first visited, toured us around the property and delighted my daughter with an extra long golf cart ride! We would definitely return to rent a unit again!Cristi P. | Expérience générale
We had the best experience with this staff - they even rescued the driver’s side door from a giant wasp nest one summer! 10/10 in all areas!!MATT AND JENNIFER L. | Expérience générale
I wouldn't recommend because this facility did not contact me when they discovered there was a leek in my storage area (5-20.). That is why I is "no" to question 1.ANN S. | Expérience générale
very good place to keep your belongings and a very good staffTOM P. | Expérience générale
Nathan was always helpful when we had any type of question. I'd definitely recommend this storage facility. It's also affordable which is very hard to find.RICH AND KRISTI K. | Expérience générale
Great service.Privacy R. | Premières impressions
Nice management Efficient Wish details of move in had been more upfront when reserving the storage unit online such as having the 2nd month free and not the 1st free, etc.Privacy R. | Premières impressions
The employees were very friendly and helpful. After a stressful day of moving, they made the transition very smooth. Great place and excellent pricing! I will highly recommend Polk Count Storage!Privacy R. | Premières impressions
You will be on gravel and have a 2 rise to sidewalk and 4 rise at door, loose on hinges, would not close. I fixed. Operator upgraded when they didn`t have size I requested.Privacy R. | Premières impressions
Good and able to drive up to storage unit easily.Privacy R. | Premières impressions
The people who work there were extremely friendly and helpful. I was very happy with the entire transaction. Merci.Privacy R. | Premières impressions
Friendly staff, clean facility.Privacy R. | Premières impressions
Polk County Storage has been very helpful. They also have great prices for their storage units. I have no worries about my things being safe there.Privacy R. | Premières impressions
The people were courteous and helpful. The hours are only 8am to 6pm. They're open 7 days/week, which is good, but I work 6/week. I think 8 to 8 would be great hours.Privacy R. | Premières impressions