The gentleman that helped me was awesome. I will always take my business to him from bow on. They also run a storage units. If you need storage, contact these people.RICKIE C.
Customer Reviews for Polk County Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Independence, OR 97351
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 9h am à 6h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Don't send anyone there, that solves the problem!!!!!!!!!!!!! Would I recommend U Haul to a friend-----NO-----FRANCIS PAUL S.
Le client n'a pas laissé de commentaire.CHARLES JEFFREY B.
The people here are very helpful, friendly and competent. We've used their facility for many years and the prices were reasonable and the units were great.ROSS B. | Expérience générale
Le client n'a pas laissé de commentaire.Bill B.
Everything was great. The employee who helped us both days was friendly and helpfulBrent C.
Excellent service à la clientèle. Our favorite storage unit location.JACK O.
It was convenient and I'm glad there was an Independence.Joseph H.
Since we moved to Independence, this location was very convenient. It was night time when I returned the vehicle so locating it was tricky, but that was more user error I believe. There was plenty of parking though, which was appreciated with a 26' trailer.Joseph H.
Had an issue with one off the tires!JAVIER F.
A lot different from the Beaverton location. I actually felt like I was important and was appreciated as a customer.WILLIAM JAMES B.
Le client n'a pas laissé de commentaire.Stan R.
Le client n'a pas laissé de commentaire.kevin C.
Le client n'a pas laissé de commentaire.Melissa B.
Le client n'a pas laissé de commentaire.Nancy E. | Expérience générale
Le client n'a pas laissé de commentaire.David H.
Polk County Storage is a great place, convenient, secure, and accommodating. We will use them again in the future if needed and highly recommend their services and location to friends and family.Esther L. | Expérience générale
Very easy picking up the truck using the mobile app.Alyssa R.
Jeanine and Nathan are very responsive to customers. They are helpful and bend over backwards to make the Uhaul rental experience easy and successful for the renter while still following all the "rules". I am a repeat renter and drive additional miles in order to rent trucks from this location.deb T.
Le client n'a pas laissé de commentaire.Yvette W.
Le client n'a pas laissé de commentaire.Johnathan H.
Rented the same truck 2 weeks in a row. Polk County Storage reported leak in truck to uhaul. And not fixed. This could have led to serious damage to our inventory. U-haul failure.Helen K.
Le client n'a pas laissé de commentaire.TERA MICHELLE M.
Le client n'a pas laissé de commentaire.Connor M.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Laura M.
I see no need for improvements.DIANE LESLIE W.
Dry out the inside of the cargo boxTyler P.
No issues. Fast and easyLori R.
The person that helped us was very friendly and understading. We will be recomminding to our friendsEnrique M.
Le client n'a pas laissé de commentaire.John R.
Very precise and professionalJoshua Q.
Le client n'a pas laissé de commentaire.Marie S.
Jason and Polk County Storage are so helpful and accommodating in every way - making renting a U-Haul extremely easy. We rent U-Haul trucks from them multiple times each year and truly appreciate all they do!SCOTT B.
Le client n'a pas laissé de commentaire.Charlotte C.
They even helped me hitch up the trailer!Patrick D.
The national phone number does not work correctly. Every time I called it would hang up on me. Also, unable to change reservation online.Jon H.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Harry G.
The owner made it really easy to drop off. Quick and painless.MICHAEL T.
ABSOLUTELY no reason to purchase a trailer when you have access to amazing trailers at U-Haul. No need to store, maintain, or license. Just show up, they hook it up, and you're off and running errands. Customer service is beyond exceptional, THANK YOU JASON!Brian S.
Le client n'a pas laissé de commentaire.ALAN H.
Le client n'a pas laissé de commentaire.CHARLOTTE W.
Le client n'a pas laissé de commentaire.Jacob C.
Le client n'a pas laissé de commentaire.Sylvia B.
Everyone working there did a great job! Great place to rent from!!!TAMERA MARIE F.
The equipment was clean but it had an odor to it.IRMA LAURA C.
Le client n'a pas laissé de commentaire.Debbie B.
Great customer service repJEREMIAH G.
Le client n'a pas laissé de commentaire.John C.
Our service was very friendly and helpful!Kaaren M.
keep Jeanine in your front office, she is a great asset to your company.Brian S.
Le client n'a pas laissé de commentaire.MATTHEW DALE T.
Daughter dropped off and said the whole process returning was less than 10 minutesDANIAL D.
The female "so-called traffic or equip. manager" I spoke to two different times was not at all helpful. She did'nt seem to wish to help me at all!!!ROLLAND DALE M.
Super fast check in, which was very welcome after a long move! Very friendly staff! Very satisfied with my whole UHaul experience!!!Curtis G.
Le client n'a pas laissé de commentaire.mike S.
Le client n'a pas laissé de commentaire.Aaron E.
Le client n'a pas laissé de commentaire.Capella C.
Le client n'a pas laissé de commentaire.Peyton H.
Le client n'a pas laissé de commentaire.DIXING Z.
LOL, when I think of something I will let you know. I've rented Uhaul as needed for decades.....NEVER had a bad experience!NATHAN EUGENE D.
These guys are awesomeWILLIAM H.
Le client n'a pas laissé de commentaire.Brittney D.
Le client n'a pas laissé de commentaire.John O.
Nothing to report, nice people!Angela A.
It was a great experience; no waiting because everything was verified online. Checkout was quick, and I had a copy of my receipt in my email before I left.Rey A.
Le client n'a pas laissé de commentaire.Zachary L.
Le client n'a pas laissé de commentaire.BRETT EDWARD C.
At the time of pick up. Truck had check engine light. Location knew this. In addition the trucks steering was DANGEROUSLY loose. I could turn the wheel a 1/4 turn without any change in direction. Truck was also very dirty inside. Sticky liquid in the cup holder which I found out about after putting my phone and wallet in cup holder. Cab smelt horribly of B.O. .Jonathan N.
Friendly, efficient, easy access.Stephen S.
My experience was great it couldn't be more perfectGeorge B.
I was charged extra time use in error and after explaining situation to the regional manager, he was able to make a correction so I would get a refund. Thanks very much and I would use UHaul again.CONNIE M W.
This was an easy way to rent a truck and move this weekend. Thanks for all the help, SusanSUSAN ELAINE G.
Le client n'a pas laissé de commentaire.Donald D.
Again great experience.Angela B.
Le client n'a pas laissé de commentaire.Catherine L.
Le client n'a pas laissé de commentaire.Anthony V.
And cab rate of cigarette smoke. Trash on the floor on the passenger side of your door. It appears the person that had them before us smoked in the van cab. He also had the van for five days instead of the one day that he had rented it for giving him more time to smoke inside the van. The order was so strong it was hard to breathe.JUDITH W.
Le service à la clientèle était génial. He was extremely helpful and the truck was all ready to go. I was in and out with the truck in less than 30 minutes.STEPHEN ROSS B.
The man behind the counter was nice , friendly and explained the routine clearly. The truck was clean and in good condition. Using U-haul has been a good experience for us. It was this recent past time, too! Thank you, SDEAN ALAN C.
I am happy with the service, everything was quick and easy. Keep up the good work, and the friendly customer service ðŸ'ðŸ™‚Gloria B.
Le client n'a pas laissé de commentaire.Alison D.
With out my knowledge you changed my pick up location to your South Salem store, 12+ miles from my home. I went to the Independence store and no one had any knowledge of my reservation. Fortunately, Independence had two trailers and I was able to obtain one of these. i think this was irresponsible on your part and would have caused me a hardship had they not had the trailer for me.Jesse H.
Le client n'a pas laissé de commentaire.ERIN H.
Le client n'a pas laissé de commentaire.James B.
Staff was awesome. I was a walk in and was treated great. Everything I needed to complete my journey....kevin B.
Customer service was excellent!KAREN S.
Le client n'a pas laissé de commentaire.Fred R.
Truck I rented had some mechanical problems with the steering. It wanted to wander. Hard to keep it in the lane of trafficJesse H.
Janine was awesome.John E.
I was greeted and informed on what he was going to do while I waited...MARGARET J.
Le client n'a pas laissé de commentaire.JAMES W.
Very friendly staff and efficientJason F.
It's frustrating to have additional space taken up by a handtruck and moving blankets. I probably could have fit more things. This is scam-like, I feel. Also, we could have used a larger truck, i.e. 20 ft and larger, but only the 17ft truck was available.George D.
Le client n'a pas laissé de commentaire.tonya W.
Le client n'a pas laissé de commentaire.kelly H.
Cheerful and fast check in.ANDREW JONATHAN D.
Nothing! He was fast, efficient , friendly!Chris A.
Le client n'a pas laissé de commentaire.Susan W.
Appreciate the extra touches not found at other U-Haul locations: 1. A lock with a key for the back of the truck, so I did not have to supply my own lock. A windshield cover to keep the cab from getting too hot when it is parked in the sun. 3. A back door latch that works easily and does not have to be forced to close securely. Jason has been very easy to work with every time I rent from Polk County Storage. I appreciate the friendly service. Makes it very easy to be a repeat customer at this location!!SCOTT B.
Le client n'a pas laissé de commentaire.Kenneth S.
Le client n'a pas laissé de commentaire.GLEN Z.