I booked a reservation a month in advance and the day before I was told I had to pick it up 15-20 miles away! Then when I got there it took over 45 minutes to even get the truck! The lady was nice but had no clue what she was doing! She apparently had just started training to handle the rentals and the owner was not even there to help! It was ridiculous! I have never had such a problem with U-Haul!
David M
Customer Reviews for Pops Seafood and Produce
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The fuel charge should not have applied because it has more miles left before empty than it did when I picked it up and the gauge showed more gas than it did when I picked it up. That is my only issue this time. Thank you People were great, everything except for that was excellent so I will accept the $6. whatever fuel charge. Thank you!
Deborah pKaren was friendly, professional, and helpful.
Marco FCost was overpriced.
DAVID SMrs Karen excellent attention help me with all my questions 👍👍👍👍
LUIS MCustomer service was great...thanks so much for being there when I really needed a uhaul
DANNYE SBest of the Best! Excellent service
ROY DMrs. Karen was AWESOME!!!! First time driving a big truck and I took care of it like she took care of me very sweet lady and awesome company most definitely will be shopping. Seafood as well!!!!🫡🤞🏾‼️🩷
BRIANA G