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Hi L.
Customer Reviews for Post Arena
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Vehicle delivered on-time. Check-in was easy!
James E.Everything was perfect
yomekia W.Place is fucking closed on Sunday and does not have any instructions where to drop keys. I am not paying a cent more than what I initially agreed to pay because this place is closed and nobody told me.
Paul G.The price on the website was $19.99, but when I checked out it was $70. So that was not good, but I needed the van so I took it. The customer service from the gentleman who helped me was AMAZING! He is the actual reason why I still took the van despite the wrong quote from the U-Haul website. I know it was not his fault and he didn't work for U-Haul.
ERICA A.I was charged for Safe Move which I chose NOT to purchase. I am still waiting for the credit. Please assist!
SANDY W.Nothing to improve....truck rental process was smooth and easy. The employee who worked Saturday & Sunday that helped me was great and helpful. I think her name started with an A....wish I could remember but she was very helpful.
Jason C.Don't charge for things that are not wanted or needed
CRISTOVAL P.The truck was dirty, inside and out, so I returned it the same way I got it. I was charged twenty five dollars; which I should not have been charged.
LESTER C.More staff big lines
LAURA V.Fast and Painless Process!!! Two Thumbs Up!
LORRAINE S.Nice and friendly service.
ANDREA N.Great smooth return process
BENJAMIN C.The van should have been Cleaned inside, and I did not like the lack of communication but other than that everything was fine
JASON Levi T.Dry friendly people at this location and got lucky with a nice super clean truck
STEPHEN S.The young lady who was working was a pleasure to deal with and very knowledgeable. She is a keeper
Leoni B.AJ, Sarah, and the little gal who worked on 4/23/20, were all super helpful with a smile. My apologies for not remembering the 3rd employee. Thank you all for making my experience a great one.??
Hortensia B.Check the equipment better next time. The gas line was cut before we used the uhaul and it was horrible.
Yastin D.Great staff at the Miliken location, AJ was exceptional.
hortensia B.The nice young girl that helped me was awesome. She did a great job and I would come back just because of how pleasant she was. Great job!
Jason H.The location was super convenient for me , but a bit confusing as to where to drop off the equipment. The personnel was understaffed and not so familiar with drop off. However, the personnel went above and beyond the call of duty to serve me, as well as find the answers to the questions and procedures that she did not know.
Sylvia S.Improve the communication of the return process. I wasn't aware the office was closed on Sunday and didn't know I was suppose to return the uhaul truck on-line.
Maria W.