Évaluations des clients Postal Annex

Maintain a larger Truck inventory (10',15',other) in the Reno-Sparks-Carson City-Dayton, NV area. I needed a one-way rental from Sparks to Las Vegas, but had to drive to Carson City to pink up my 15' truck. Truck was initially reserved and scheduled for pickup in Dayton, NV. AFTER doing an online check-in for the Dayton location, I received a DISTURBING EMAIL asking me to call regarding unavailable equipment at this location. WHAT???? Luckily the Carson City location a 15' truck.

great place to rent a truck - :)

There weren't any signs to help figure out where to return the vehicle. We dropped off after hours, so without an employee to ask and no signs, we felt uneasy dropping off the truck until we saw the key drop off box and just hoped we were returning the truck correctly.

Great place to rent a truck !!

Drop off was absolutely terrible. Apparently uhaul does drop off to a phone number. I was not told this when i picked up my equipment. When I got to the drop off I was told I was in the wrong place and I had to drive 1 hour EACH WAY to drop off the truck. This is completely unacceptable. I booked to pick up from a location and drop off to another location and both of those transactions were not as promised. This was the worst rental experience i have ever had and at this point i will never be renting from uhaul again and I will be telling all of my friends this horror story.

Another great customer service experience. I'll be going back.

Great owner and awesome service !!

There was no identifying place to drop the keys off after completing the mobile return. I spent 45 minutes trying to find out where, and finally just locked the keys in the truck. Jot only was finding a key box hard, but the store front for Uhaul wasn't obviously marked. This could be much better done.

Great location to pick up U-hauls in this area

Great location good service - :)

I paid over 500 and Uhaul says i still owe over 400 dollars

The owner of Postal Annex is an incredibly nice and helpful guy.

My best customer service experience at any U-Haul location.

Best customer service in Carson City. Way better than the one on hwy 50.

Excellent customer service at this Postal Annex location. Owner is very knowledgeable and motivated. Would recommend to others anytime they need a rental.

location was difficult to find due to construction. Staff was very pleasant and helpful. However I was told that I could get my deposit I paid in cash when I returned the truck however when I returned the truckI was told there wasn't enough cash on site and that the $100.00 would be credited to my card. After waiting 15 days still no refund. I had to call the main uhaul department to get my refund. still waiting but I received a invoice today stating they have sent it to my bank.