Évaluations des clients Postal Xpress 2

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Postal Xpress 2

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Jared D. le

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Double check the inside of the vehicle. Also the steering components were loose inside. Also alot of outside damage.

John C. le

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The location conducts a very unsafe work environment when it comes to protecting customer personal information. I asked the woman to please turn the screen away from all of the other customers when typing in my credit info as well as full name and address. She refused. This was after I was asked to provide assurant references which was insulting. With an 800+ credit score handing over an ID and platinum amex I was treated like a convict to rent a van. Ridiculous.

Cielo P. le

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Le client n'a pas laissé de commentaire.

Leah B. le

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Le client n'a pas laissé de commentaire.

Sally R. le

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The woman working with me did not know the system. She gave me the wrong truck. When lock didn’t work, she had to call for instructions to switch. I didn’t select this location for pick up but was forced here despite my chosen location having the truck I wanted in their lot the whole weekend (I live around the corner from it and moved much of our furniture from our storage room at the preferred location). Also, the combination lock on the truck did not function well. It needed oil or something. My son injured his thumb trying to get it to work. Finally, they did not have the dolly I had requested and wanted. I had to used one that did not work best for what we were moving. And you mislead with your posted pricing. I spent $160 for and in-town, one day move. Ridiculous! We’ll go elsewhere from now on.

Arun N. le

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Le client n'a pas laissé de commentaire.

Vanessa J. le

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The equipment I paid for was not in the truck which caused my move to be pushed back and a host of other issues. I would not recommend this location.

andrew L. le

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I called on my cell phone to find nearest U-haul truck. They found one at the poastal xpress 2 for me. When I arrived the person inside said it was all online and told me to follow instructions. This was new to me. There were no stickers on truck to help me get thru process. It took over an hr to get set up and I had to call uhual multiple times because mobile app would not work. I finally got all set up thru website thru internet explorer. The setup process is ridiculous. I understand the concept but all I originally wanted was to walk in pay and get some keys. Not take over an hour and get all angry over the mobile app process. Overall uhual truck and rates are great but the app is terrible. The poastal Xpress 2 location was no help at all and needs a poster hung up outside to verify it’s a uhual location and with a basic how too instructional poster. Not to tell someone that it’s thru an app that didn’t work and I had to call someone anyways to setup. Initial setup from a new customer needs more care or instructions. I would not recommend this service thru an app to anyone else. Very frustrating but I do like the concept. Needs improvement

Cameron S. le

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Le client n'a pas laissé de commentaire.

Cormean T. le

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Le client n'a pas laissé de commentaire.

Mathew J. le

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Le client n'a pas laissé de commentaire.

Caleb B. le

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The office was hard to find since it was on the side of the strip, but once I found it, the rest of my experience was great!

Bryan S. le

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Drop off location was hard to find, but when I finally did the personnel were extremely nice! Also before dropping off the truck I tried to call customer service, and guess what? No answers again!!! Is there someone answering phone calls? Or do you not even care about that!!!

Mikeicia S. le

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Le client n'a pas laissé de commentaire.

judy C. le

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Le client n'a pas laissé de commentaire.