This location was super friendly, the representative was very helpful in answering all my questions. I would highly recommend Uhaul to family and friends.
JOSHUA A
Customer Reviews for Postmaster Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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People that work there very unfriendly
GREGORY GIt's not fully stocked like a storage place. There is only one person at the counter to assist. She was very nice. The truck wasn't swept inside, and the gas was not half of a tank when I got to use it. I'm sure it's because the location is not a full fleet uhaul location.
SHIRLEY EVery great service. Very nice and friendly lady.
raquel GI had difficulty opening the locker. When I called customer service they said you need to keep moving the letters up and down and keep trying. These lockers should be changed to new ones so customers don't have to struggle opening them. By the way it was raining on that day while I was struggling to open the locker. At the end an employee came to open it for me.
Jack BVery kind and quick service. Thank you!
Karen SThe location was fine, but I won't be doing business with U-Hall anymore because you made the choice to go. "woke" I was embarrassed that you wrote on the side of all your vans. Some thing about "abolishing slavery" we haven't had slavery in over 250 years, so why would you bring that up? You had better be careful or your company will go the way of Anheuser-Busch and target… I will find another rental company like Penske, or somebody else that doesn't force me to drive around and some thing that I don't support, you should be ashamed of yourselves and fire your marketing firm … I am forever done with U-Haul
james lThe rep was curt in her communication, probably due to having been left with the responsibility of having to clean the truck. I asked for a number to U-Haul headquarters so that I can let them know about the unfortunate conditions of the truck, she just kept saying that I should have used the link to report it.I asked her if she would like to go with me to see the truck and notice that it was a long-term situation that could not have been created overnight. She curtly said, "No. my husband is coming and I can not leave the store unattended." I understood. She took possession of the key. did not offer a number for HQ as I had requested. I left the store and searched for the number myself and connected with an excellent rep on the phone: Ms. Quantia. Fantastic rep!
Bertha HDid not know where office was.. Had to walk around the building asking people if they knew where the U-Haul office was...
AL FCheck in process could be easier. Lock boxes are outdated. Trucks are visibly older. My appliance dolly was not included. Had to use the utility dolly which was not useful.
Oscar BVery quick and efficient, both pick-up and drop-off.
Alexander dVery quick and painless process when you have a reservation
alexander dVery good
CARLOS FVery good customer service. Equipment was clean and well maintained. Nice people working there. I highly recommend this place.
KISHORKUMAR DThe truck is in need of mechanical maintenance. The front end needs an alignment, the steering wheel is clocked 15* to the drivers side. The maintenance light came on about three hours from my final destination.
JEAN PThe person AJ was awesome and extremely helpful in both helping arrange the rental, getting me the military discount, and especially in turning.in the vehicle. Can't say enough good things about AJ
DAVID MGood prompt service.
michael cThis is my first U-Haul rental and it was a very pleasant experience, cost and convenience. Merci.
David NThe person I was greeted by wasn't very polite. I felt as though it was inconvenient and customer service was absolutely not a priority for this guy. He didn't have the appliance dolly I had requested and he said I could go to other uhaul locations to see if they one.
Michelle PThe man at the mini post office was rude and his computer wasn't working properly. And 5 miles out of my way to pickup and drop off.
MITCHELL LI little tour about the truck operation
angelica rWell done. I was able to get in and out quickly. They are very kind and helpful.
ruben tSimple
Irene MMy first experience was excellent.
linda bExcellent service à la clientèle
MICHAEL PSince this truck was scheduled for close to 500 miles, it would have been nice had the truck had cruise control.
JENEE CIt is very poorly located. Hard to find.
ALFRED ACouldn't have been easier! Personnel were helpful and courteous!
MICHAEL MNot give away our truck, although mistakes happen. I will now need to spend a min of $3000 to retrieve the remainder of my belongings. I'm sure the $50 uhaul refund will come in handy. Will never use uhaul again.
BRITTANY AEasy use with mobile access.
Robert KThank you for making my moving experience fast and easy!
DINA AI wouldn't go elsewhere. It's my one stop shop. Thanks to AJ and to his wife
JACOB Habove and beyond my expectations
ELAINE AThe app-based process is really tedious and in need of serious streamlining. Distance between key box and truck is large. Also, location details in terms of truck pickup could and should be provided well in advance of arrival (like at time of booking).
Michelle MThe lock box didn't open easily enough with the code and had to get assistance. The app is great but should've been quicker and easier to use.
Christopher FThe most unhelpful and disrespectful group of individuals. They were not only technically challenged, but had no regard for other people's time. They took 1 hour to upload a photo, and while they navigated through the challenge of uploading they kept being condescending with rude remarks. It really ruined the the moving experience and I would NOT recommend this local dealer.
Safia KI will be contacting corporate headquarters
RUFUS FNothing, fantastic people and service.
STEPHANIE HThe truck was dirty. Representative said I would have to wait a few hours before it would be cleaned. I showed up on time. I was not going to wait. SO much for following Covid 19 regulations regarding cleaning. Representative said he would not charge the insurance, but he added it. He never took it off. I have him on video stating he would take it off and he did not.
Edward AThe only thing I have to say about this location was when I was telling them about the ants story and how dirty the truck was he told me it wasn’t his locations fault and that I needed to contact U-Haul like he didn’t really care.
Denise WI believe if look over my contract you see over price and the Driver door was very not save. Overall It did the job but with the feeling of an overate from the dealer!
ABDALHMEAD AGreat service just wish it was a lil more easy to find
Jorge GThere was issues getting into the lock box / using the online process. Had to call uhaul after hours and they figured it out after an hour. The lady I spoke to was amazing!
Eric DVery friendly owner, it took few minutes to complete the paper work and i drove off with truck. Highly recommend this place.
Ashok RThe location was closed so no review
Laith AThat truck had a colony of ants in it. Didn't realize it til I got the truck after a few hours cause the passenger kept getting bite and we saw that it was infested with ants. Please check that truck. It was to late to take a picture. Other that it was ok. To damn expensive!!! I want ever use uhaul, I rather go to enterprise and rent a suv.
OMARR MIt was a bit of a challenge to find the location, but their service was terrific!
Milton BHad problems with self drop off and taking care of it on phone.
Victoria RParking behind the building is not convenient.
Leonard Cgreat customer service
Armando EPostmasters Plus is the best place ever for UHaul rental,or anything else you need to do for your shipping needs. Owners are exceptional, service, is exceptional. This Uhaul was convenient and made everything easy peasy for us..
Juanita T